139 product support engineer jobs at 99 companies in Ross, CA
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Senior Product Support Engineer
San Carlos, California, United States
$145k-$196k/yr FieldFull Time
8+ YOEBachelor's in engineering/biotech, 8+ years supporting complex instruments, strong electromechanical/fluidics/optics troubleshooting, Linux experience, schematic literacy, excellent communication and RCA skills.
Linux
1mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
1mo
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
2w
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
15h
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Product Support Engineer
Oakland or Bolingbrook or San Francisco or Chicago
OnsiteFull Time
7+ YOERequires 7+ years in industrial automation, robotics, or manufacturing equipment; strong mechanical, electrical, controls, and automation troubleshooting; and experience with PLCs, robots, safety equipment, vision, or networking.
PLC, industrial robots, vision, networking
2w
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Product Support Engineer, BioPharma - ONSITE
San Jose or Fremont or Newark
$105k-$115k/yr OnsiteFull Time
3+ YOEBachelor's in life science or engineering, 3+ years hands-on engineering experience in life sciences or labs, experience creating service documentation and training, strong troubleshooting and communication skills, able to lift 50 lbs, up to 30% travel.
FMEA, Poka-Yoke
2w
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
8+ YOEBS/AS in EE/ME preferred, typically 8+ years semiconductor equipment and field support experience, strong troubleshooting, escalation, customer-facing and technical leadership skills.
2w
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Product Design Engineer
Santa Rosa, California, United States
$120k-$179k/yr OnsiteFull Time
10+ YOEBachelor’s in Mechanical or Electrical Engineering, 10+ years electro-mechanical product design experience, proficient with 3D CAD and GD&T, Microsoft Office, ability to manage multiple tasks and support production; up to 10% travel.
Creo, Solidworks, NX, Microsoft Excel, Microsoft Word
2mo
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Senior Product Support Engineer - U.S. East
Mountain View, California, United States
HybridFull Time
3+ YOE3+ years SaaS technical support in Big Data Analytics; 1+ year real-time data or decision engine experience; B.A./B.S. in technical/analytical field; strong problem-solving, communication, multitasking; time/project management; ability to explain technical concepts to non-tech users; coding/database skills (Python/Java/SQL) a plus; process improvem...
Zendesk, Jira, Python, Java, SQL
3w
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
3w
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Software Product Management, LillyDirect Customer Support
San Francisco, California, United States
$162k-$268k/yr HybridFull Time
6+ YOEBachelor's in engineering/computer science,6+ years product management,experience in consumer support/product for e-commerce,CRM and omnichannel expertise,AI/automation experience,leadership and vendor evaluation skills.
Salesforce, Zendesk, Adobe
2mo
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
3mo
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Internal Production Support Engineer
Fremont, California, United States
$100k-$130k/yr OnsiteFull Time
3+ YOEBachelor's in engineering or equivalent experience; 3+ years in manufacturing or equipment troubleshooting; experience with ITRS, Splunk, Datadog; Shell/Python scripting; RCA, automation, system maintenance, and incident management.
ITRS, Splunk, Datadog, Shell, Python
1mo
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Developer Support Engineer
San Francisco, California, United States
$157k-$205k/yr HybridFull Time
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
Python, TypeScript, Slack, OpenAI, Anthropic, Terraform, Kubernetes
2mo
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
2mo
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Product Support Inspection Specialist
San Leandro, California, United States
$36-$42/hr OnsiteFull Time
3+ YOEExperience in heavy equipment or automotive service; Excel skills; strong time management; customer service; translate inspection data; CAT Inspect familiarity preferred.
Microsoft Excel, Cat Inspect
1mo
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Staff Product Launch Test Engineer
Palo Alto, California, United States
$136k-$170k/yr HybridFull Time
6+ YOE6+ years developing and commissioning ICT/EOL test equipment for electronic modules; degree in electrical/mechatronics/manufacturing or equivalent experience; experience with diagnostic and programming protocols, test automation, data analysis, and international CM support.
CAN, TCP/IP, UDS, XCP, JTAG, DAP, ISP, LabVIEW, Python, NI TestStand, PXI, cDAQ, USB, VISA, GPIB, Ethernet, RS-485, AWS
1mo
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Cybersecurity Engineer, Product Security
Los Angeles or San Francisco or Washington or San Diego or Seattle or London
$110k-$190k/yr OnsiteFull Time
5+ YOE5+ years in cybersecurity/product security; experience with secure architecture, threat modeling, RMF/NIST/CMMC/DFARS, ATO/eMASS support; U.S. citizenship and ability to obtain security clearance; scripting (Python, PowerShell, Bash) and strong communication skills.
eMASS, Python, PowerShell, Bash, Microsoft GCC High, Trusted Platform Module (TPM)
2w
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(USA) Distinguished, Product Manager
Sunnyvale or Bellevue
$156k-$338k/yr OnsiteFull Time
10+ YOE10+ years in engineering/support/product development, bachelor’s or master’s in computer science or related, experience with messaging/streaming/data security and cloud-native platforms, senior stakeholder influence and product strategy skills.
AI/ML, Web Content Accessibility Guidelines (WCAG) 2.2 AA
2w
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Senior Production Support Engineer
United States or Oakland
$87k-$108k/yr RemoteFull Time
8+ YOE8+ years in production/technical support for B2B customers; strong SQL, API and incident management skills; Datadog and logging experience; payments industry knowledge preferred.
cURL, SQL, Datadog, Salesforce, Jira
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