119 product support engineer jobs at 80 companies in Upton, MA
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Product Support Engineer
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yr RemoteFull Time
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Jira, Confluence, Datadog, Splunk, Jaspersoft, QuickSight
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Model Based Logistics/Product Support Engineer
Nashua or Huntsville
$118k-$201k/yr HybridFull Time
Experience in logistics/product support engineering, model-based engineering and product support (MBE/MBPS), MagicDraw/Cameo, ILS tools (COMPASS, SESAME, EAGLE, OPUS), reliability/maintainability analyses and supportability tasks; U.S. person required; ability to obtain Top Secret clearance.
MagicDraw, Cameo, COMPASS, SESAME, EAGLE, OPUS, UML, SysML, UAF
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Sr. Product Support Engineer
Cambridge, Massachusetts, United States
$142k-$227k/yr HybridFull Time
8+ YOE8+ years in infrastructure engineering/support or related roles in health tech; proficiency with SQL, Microsoft OS, Linux, Citrix; experience with XML and/or DICOM interfaces; bachelor's or master's in CS/SE/IT; strong communication and troubleshooting skills.
SQL, Microsoft OS, Linux, Citrix, XML, DICOM
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Product Support Engineer
Cambridge or United States
$127k-$228k/yr HybridFull Time
8+ YOE8+ years in technical support/escalation (L3/L4) for cloud solutions; bachelor's degree or equivalent experience; troubleshooting with Wireshark, browser dev tools, Fiddler; knowledge of HTTP/S, TLS/SSL, reverse proxy, DNS, SAML/Kerberos/NTLM/OIDC/OAuth2, TCP/IP, Linux; Python, virtualization, and container experience; eligibility for Secret cleara...
Wireshark, browser developer tools, Fiddler, Python, Linux, VMware, AWS, Azure, Linode, Kubernetes, Docker, Microsoft Server Technologies, HTTP/S, TLS/SSL, SAML, Kerberos, NTLM, OIDC, OAuth2
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Global Product Support (GPS) Engineer IV (E4) – Sculpta Platform
Gloucester, Massachusetts, United States
$128k-$176k/yr OnsiteFull Time
8+ YOE8+ years in product support or semiconductor capital equipment; strong hands-on electro-mechanical experience; data-driven problem solving; able to work independently.
Data analysis tools, JMP, Microsoft Excel, Power Query, VBA
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Senior Product Engineer (54313)
Boston, Massachusetts, United States
$91k-$117k/yr OnsiteFull Time
10+ YOEBachelor's in Engineering, 10+ years product design/project management experience, 2+ years project management experience, knowledge of mechanical/electrical systems and building codes, manufacturing support experience.
AutoCAD, CREO Parametric, SolidWorks, Oracle, Siebel
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Product Services Engineer
Norwood, Massachusetts, United States
$85k-$105k/yr OnsiteFull Time
2+ YOEProvide technical support and training for Instron products; 2+ years technical experience; technical degree (2- or 4-year) or equivalent; customer relations experience; able to use hand tools and electronic equipment; occasional travel (~10%).
Service Management System (SMS), Service WEB, hand tools, electronic equipment
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Senior Engineer, Product Applications
Boston, Massachusetts, United States
$103k-$166k/yr HybridFull Time
2+ YOEMaster's in EE or related and 2+ years apps engineering experience; expertise in analog circuitry, power/DC-DC, ADC/DAC, PCB design and testing; programming in C, C#, Visual Basic, Python, MATLAB, LabView or SPICE; customer support and training experience.
ADCs, DACs, I2C, SPI, microcontrollers, C, C#, Visual Basic, Python, MATLAB, LabView, SPICE, oscilloscopes, power supplies, DMMs, PCB layout
3w
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Product Definition Engineer - Designer
Lynn, Massachusetts, United States
$40/hr OnsiteFull Time
4+ YOEReview part and assembly definition, determine dimensional constraints and tolerances, support manufacturing/inspection, lead projects, and mentor junior designers. Bachelor's degree or HS+4 years experience required.
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Senior Mechanical Engineer – Product Sustainment
Wakefield, Massachusetts, United States
OnsiteFull Time
7+ YOEBachelor’s degree in mechanical engineering or related field, 7+ years of mechanical engineering experience, SolidWorks or similar CAD mastery, product sustainment and manufacturing support experience, and strong analytical skills.
SolidWorks, CAD, Engineering Change Orders (ECOs), Bills of Materials (BOMs)
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Product Installation Engineer - SPTS - 90% Travel. MA based
Westwood, Massachusetts, United States
$34-$57/hr FieldFull Time
3+ YOERequires 3 years of experience in semiconductors, a related field, or military service, plus independent installation, troubleshooting, customer-site support, and willingness to travel internationally.
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Sr. Engineer, Drug Product
Cambridge, Massachusetts, United States
$130k-$150k/yr OnsiteFull Time
4+ YOEBS with 6+ years or MS with 4+ years in relevant field; experience in process development/GMP manufacturing for biologics/LNP/RNA/sterile products; ability to build process models and support tech transfer; strong technical writing and cross-functional collaboration.
Microsoft Excel, JMP, Python, MATLAB, Spotfire
2mo
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Senior Manager, Technical Product Support Engineering
Wilmington, Massachusetts, United States
$155k-$233k/yr OnsiteFull Time
15+ YOE5+ Mgmt15+ years in semiconductor capital equipment; leadership in technical support; strong lithography/inspection knowledge; travel 25-30%.
Lithography equipment, Inspection/metrology, Panel-level manufacturing tools, CAPEX management
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Application Support Engineer
Somerville, Massachusetts, United States
$80k-$140k/yr OnsiteFull Time
3+ YOE3+ years in production operations/SRE/technical support; Linux admin and networking knowledge; scripting (Python, Bash, PowerShell); experience with client onboarding, monitoring/observability, and incident remediation.
Linux, Python, Bash, PowerShell, Docker, ECS, Kubernetes, Kafka, Kinesis, VMware, MetaTrader 4 (MT4), MetaTrader 5 (MT5), Go, Java, .NET, FIX, API
3w
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
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Application Support & Development Engineer
Bedford, Massachusetts, United States
$120k-$130k/yr OnsiteFull Time
8+ YOEHands-on application and database support for scientific/development apps, Azure infrastructure experience, IAM knowledge, managed services oversight, onboarding, release and production support, and technical solution assessment.
Azure Portal, IAM
2w
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Mid-Level Electrical Engineer - Factory Support (Sign On Bonus)
Merrimack, New Hampshire, United States
$97k-$165k/yr OnsiteFull Time
4+ YOEBachelor's in Electrical Engineering, ~4 years experience, solid digital/analog/power/mixed-signal fundamentals, factory production/test support, eligible to obtain DoD Secret security clearance.
FPGA, DDR, QSPI, PCIe, Ethernet, JESD 204, I2C, JTAG, EO/IR, AS9145
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Staff Quality Engineer Product Quality
Raynham or Boston or Gières
$109k-$175k/yr HybridFull Time
Provide quality leadership for medical device software projects, lead requirements and risk assessments, define test strategies, manage defects, support regulatory filings and audits.
SAP Product Lifecycle Management, Scripting Languages, Model-Based Systems Engineering (MBSE)
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Co-Op, Software Product Management
Cambridge, Massachusetts, United States
OnsiteInternship
Co-op role supporting product management for scientific software: shadow users, translate workflow needs into requirements, write user stories and acceptance criteria, groom backlogs, and partner with engineering and science teams.
1w
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Sr Chemical Engineer -New Product Introduction (NPI)
Taunton, Massachusetts, United States
$96k-$160k/yr OnsiteFull Time
4+ YOEBachelors in Chemical Engineering, 4+ years chemical manufacturing experience with NPI/process development/scale-up, strong cross-functional leadership, troubleshooting, and communication skills; willing to provide on-call support.
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