167 product support manager jobs at 113 companies in Everett, MA
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yrHybridFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Definitive HealthcareNASDAQ: DH: Provides healthcare commercial intelligence through a SaaS data platform.
8+ YOE2+ Mgmt8+ years in product support/knowledge management; experience building/rebuilding a support function; strong leadership and cross-functional collaboration.
Jira Service Management, Knowledge management systems, SaaS platforms, Data analytics tools
Alabama or Arkansas or Colorado or Florida or Illinois or Indiana or Kentucky or Massachusetts or Maryland or Maine or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or Pennsylvania or South Carolina or Texas or Virginia or Vermont or Washington or Wisconsin or West Virginia or District of Columbia or Medford
$95k-$110k/yrRemoteFull Time
ROI Solutions: Provides CRM and data analytics software for nonprofit organizations.
3+ YOE3+ years supporting or operating SaaS applications; strong knowledge of APIs, integrations, and configuration-driven systems; ability to read logs and trace workflows; experience with customer-facing technical issues, vendor management, and clear documentation.
Group Product Manager, Member Coverage & Support Platform
Boston, Massachusetts, United States
$181k-$237k/yrRemoteFull Time
Oscar HealthNYSE: OSCR: Provides tech-enabled health insurance plans and telemedicine services.
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platforms, internal tools, APIs, strong analytical and communication skills.
IDEXNYSE: IEX: Designs and manufactures specialized fluidic, optical, and industrial systems.
3+ YOEBachelors in relevant field, 3+ years product management experience (plus 2+ years LNP equipment experience preferred), ability to define strategy, VOC, pricing, and support commercialization across global teams.
Technical Product Manager, Optum Insight API Platform
Boston or United States
$73k-$130k/yrRemoteFull Time
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
3+ YOE3+ years product or technical product management experience, 2+ years working with APIs/platforms, bachelor\u0002s degree or equivalent, stakeholder engagement, requirements writing, and product delivery support.
AI, API, API management platforms, developer portals, API consoles, identity platforms, observability tools, cloud-based systems
Associate Product Line Manager, Liquid Handling & Containers
Tewksbury, Massachusetts, United States
$81k-$112k/yrOnsiteFull Time
CorningNYSE: GLW: Develops and manufactures specialty glass, ceramics, and optical fiber.
2+ YOEBachelor's degree required;2-5 years relevant experience;ability to manage product portfolio, perform market and competitive analysis, develop business cases, and support cross-functional launches;willingness to travel up to 25%.
Lila Sciences: Develops an AI platform for autonomous scientific research and discovery.
Co-op role supporting product management for scientific software: shadow users, translate workflow needs into requirements, write user stories and acceptance criteria, groom backlogs, and partner with engineering and science teams.
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
Club Car: Manufacturer of golf cars and light utility vehicles.
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
Manager, Digital Product Management – AI Products & Platform Engineering
Boston, Massachusetts, United States
$89k-$136k/yrHybridFull Time
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
4+ YOEBachelor's (preferred) or equivalent, 4+ years in technology supporting cross-functional agile teams, hands-on generative AI/ML experience, MarTech and API familiarity, strong communication and troubleshooting skills.
HarbourVest: Manages global private equity, credit, and infrastructure investments.
7+ YOE7+ years experience in institutional client management or private markets with quantitative focus; strong analytics, communication, and product support skills; Excel/Python/R proficiency; bachelor’s or master’s preferred.
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
Atlanta or Boston or Chicago or Irvine or Miami or New York City or Philadelphia or Phoenix or Washington, D.C. or Baltimore or Cincinnati or Dallas or Denver or Houston or Kansas City or Los Angeles or Seattle or Tampa
OnsiteFull Time
Global Furniture Group: Manufactures and distributes furniture for office, education and healthcare.
3+ YOE2D/3D specs, renderings; AutoCAD, CAP 20/20, Visual Impressions; 3-6 years interior design experience; strong product knowledge and ability to support sales.
TakedaTokyo Stock Exchange / New York Stock Exchange: 4502 / TAK: Researches, develops, and manufactures prescription pharmaceutical medicines.
5+ YOEBachelor's degree required, 5+ years administering DAM or content management platforms, experience with taxonomy, metadata, workflow configuration, dashboards, user support, vendor coordination, and regulatory compliance.
ICP Group: Manufactures specialty coatings, adhesives, and sealants for industrial use.
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
BlueLinxNYSE: BXC: Distributes building and industrial products across the United States.
4+ YOE4+ years experience with bachelor's degree preferred; proven sales growth, inventory and customer support expertise, strong organizational and cross-functional collaboration skills.