101 product support manager jobs at 73 companies in Gardner, MA
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Senior Manager, Product & Data Support
Framingham, Massachusetts, United States
$150k-$224k/yrOnsiteFull Time
Definitive HealthcareNASDAQ: DH: Provides healthcare commercial intelligence through a SaaS data platform.
8+ YOE2+ Mgmt8+ years in product support/knowledge management; experience building/rebuilding a support function; strong leadership and cross-functional collaboration.
Jira Service Management, Knowledge management systems, SaaS platforms, Data analytics tools
Lead Technology Product Manager, AI Clinical Decision Support
Chicago or Coppell or Tampa or Austin or Waltham or Philadelphia or Princeton or Indianapolis or Greenwood Village
$118k-$207k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOE5+ years product management experience in healthcare or enterprise SaaS; strong discovery, execution, analytics, communication, and stakeholder management; knowledge of AI and responsible product development.
Eppendorf: Manufacturer of laboratory instruments and life science consumables.
3+ YOEBachelor’s degree in science, engineering, or related field and approximately 3–5 years of technical product support experience. Requires complex-system troubleshooting, training, project management, quality, and communication expertise.
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
IDEXNYSE: IEX: Designs and manufactures specialized fluidic, optical, and industrial systems.
3+ YOEBachelors in relevant field, 3+ years product management experience (plus 2+ years LNP equipment experience preferred), ability to define strategy, VOC, pricing, and support commercialization across global teams.
Associate Product Line Manager, Liquid Handling & Containers
Tewksbury, Massachusetts, United States
$81k-$112k/yrOnsiteFull Time
CorningNYSE: GLW: Develops and manufactures specialty glass, ceramics, and optical fiber.
2+ YOEBachelor's degree required;2-5 years relevant experience;ability to manage product portfolio, perform market and competitive analysis, develop business cases, and support cross-functional launches;willingness to travel up to 25%.
Lila Sciences: Develops an AI platform for autonomous scientific research and discovery.
Co-op role supporting product management for scientific software: shadow users, translate workflow needs into requirements, write user stories and acceptance criteria, groom backlogs, and partner with engineering and science teams.
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOE2+ years providing product marketing/sales technical support; bachelor’s in Electrical or Mechanical Engineering preferred; proficiency with Microsoft Outlook, Excel, PowerPoint; ability to read mechanical drawings.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
ICP Group: Manufactures specialty coatings, adhesives, and sealants for industrial use.
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
PfizerNYSE: PFE: Develops and manufactures vaccines and medicines for global healthcare
4+ YOEBA/BS+6yrs or MS+4yrs or PhD/JD; strong protein characterization experience (HPLC/UPLC, peptide mapping, CE/gel, ICE, UV), ELISA/bioassay, cGMP/GLP knowledge, method validation and lifecycle management, MS Office proficiency, communication and leadership skills.
Fusion Optix: Manufacturer of high-performance LED lighting and optical components.
Commercially minded candidate to lead business development, work with customers and engineering, manage product launches, gather VOC, and support marketing; CRM and digital marketing experience preferred.
RepligenNASDAQ: RGEN: Develops and manufactures bioprocessing technologies for pharmaceutical drug production.
8+ YOE3+ MgmtBachelor's in Mechanical Engineering or related, 8+ years product development experience, 3+ years managing direct reports, experience with design controls/stage-gate, commercialization and manufacturing support, strong leadership and cross-functional collaboration.
Integrated Logistics/Integrated Product Support Lead
Nashua or United States
$133k-$226k/yrHybridFull Time
BAE SystemsLondon Stock Exchange: BA: Designs and manufactures advanced defense and aerospace systems.
8+ YOEBachelor's degree and 8 years of experience or equivalent; logistics engineering, lifecycle sustainment, technical proposal, systems engineering, and team management experience required. Must obtain Secret clearance.
Model-Based Engineering (MBE), Model Based Product Support (MBPS), COMPASS, SESAME, EAGLE, OPUS, ICAPS, Powerlog-J, SLICWave, Interactive Electronic Technical Manuals, S1000D, Earned Value Management
Engineering Manager (Product Development & Realization)
Plainville or Boxborough
$115k-$213k/yrOnsiteFull Time
Ralliant CorporationNYSE: RAL: Global provider of precision instruments, sensors, and monitoring solutions.
8+ YOELead multidisciplinary ME/EE teams through product development, validation, release and sustaining support; 8+ years engineering experience; bachelor’s in engineering; familiarity with SolidWorks and Altium; FMEA/structured problem solving.
Analog DevicesNASDAQ: ADI: Designs and manufactures semiconductors for signal processing and power management.
7+ YOE7+ years cybersecurity/product security experience supporting FDA-regulated medical devices or SaMD, Master's degree (Ph.D preferred), threat modeling, vulnerability management, and familiarity with FDA guidance and cybersecurity frameworks.