84 product support specialist jobs at 63 companies in Cold Spring, NY
10h
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Product Support Specialist
Miami or New York City or Denver or Dallas
$20-$31/hr RemoteFull Time
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
1mo
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Sr. Product Support Specialist
New York, New York, United States
$260k-$370k/yr OnsiteFull Time
8+ YOE8+ years in Ad Tech support or solutions engineering; experience with knowledge architecture, taxonomy, QA metrics for AI agents; strong writing and stakeholder collaboration skills; familiarity with ad-serving protocols.
Zendesk, Confluence, Jira, Google Ad Manager, FreeWheel, Xandr, The Trade Desk, DV360, VAST, VMAP, OpenRTB, vector databases
2w
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Product Support Specialist
Massachusetts or Rhode Island or New Hampshire or New York City or New Jersey
$60k-$75k/yr RemoteFull Time
1+ YOE1–3 years supporting SaaS products and customer service; strong troubleshooting, communication, documentation, and working knowledge of core security concepts.
Zendesk, email
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
1mo
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Product Support Specialist
New York City, New York, United States
$95k-$110k/yr OnsiteFull Time
2+ YOE2+ years client-facing/support experience (2-5 preferred), B2B/fintech/SaaS experience preferred, strong troubleshooting and communication skills, product-first mentality, mentoring experience, ability to escalate and document issues.
8h
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Product Support Specialist
Stone Ridge, New York, United States
$50k-$60k/yr RemoteFull Time
2+ YOERequires 2+ years in customer or technical support, Tier 1 and Tier 2 ownership, support-platform experience, AI automation configuration, clear technical communication, sound judgment, and strong organization.
Intercom, Zendesk, Latis, PCF, Scope 3, AI-assisted triage
3w
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Product Specialist
New York, New York, United States
$170k-$196k/yr HybridFull Time
6+ YOEBachelor's degree in Engineering/Finance/Economics or related and 6 years relevant experience; experience supporting client engagement, product management, and FX/Investor Services regulations.
1mo
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr HybridFull Time
3+ YOE3+ years in product support/training or technical writing for software/data products, bachelor's degree or equivalent experience preferred, experience with training delivery, support intake, Agile, and strong written communication.
Microsoft Azure DevOps, Bookstack, Microsoft SharePoint, Microsoft Power BI
1mo
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Product Support & Training Specialist
Rye, New York, United States
$85k-$95k/yr OnsiteFull Time
3+ YOEBachelor's or equivalent experience, 3+ years in product support/training/technical writing for software or data products, strong written communication, experience designing/delivering end-user training, support intake management, Agile familiarity.
Azure DevOps, Bookstack, SharePoint
3mo
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Travel Product Support Specialist
New York, New York, United States
HybridFull Time
Strong written English, experience delivering technical product support, B2B support experience, ability to learn and explain technical concepts, familiarity with Zendesk/Jira, EST hours/remote work.
Zendesk, Jira
2d
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Technical Product Support Specialist
Wappingers Falls or New York
$54k-$56k/yr HybridFull Time
Technical support or customer service experience preferred, with troubleshooting, networking, analytical, communication, organizational, and problem-solving skills. Medical device experience is advantageous.
Salesforce, Scenario Cloud
3mo
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Product Application Specialist
Atlanta or Boston or Chicago or Irvine or Miami or New York City or Philadelphia or Phoenix or Washington, D.C. or Baltimore or Cincinnati or Dallas or Denver or Houston or Kansas City or Los Angeles or Seattle or Tampa
OnsiteFull Time
3+ YOE2D/3D specs, renderings; AutoCAD, CAP 20/20, Visual Impressions; 3-6 years interior design experience; strong product knowledge and ability to support sales.
AutoCAD, CAP 20/20, Visual Impressions
2mo
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Quoting & Product Support Specialist
Shelton, Connecticut, United States
OnsiteFull Time
Experience in technical quotations, product configuration, and sales support; knowledge of electrical power distribution and industrial equipment; Excel; CRM/ERP; BS/BA preferred; HS diploma required.
CRM, ERP, PowerBI, Excel, CAD
1mo
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Regional Product Specialist
Newark, New Jersey, United States
$75k/yr FieldFull Time
Territory-based product specialist with sales/support experience; must live within 20 miles of territory, valid driver's license and insurance, able to lift up to 150 lbs, able to attend surgeries, Microsoft Office and CRM/Salesforce knowledge; bachelor's or clinical background preferred.
Microsoft Office Suite, CRM, Salesforce.com
1w
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Advisory Program Product Specialist Job Description
New York City, New York, United States
$70k-$80k/yr OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in broker-dealer, wealth management operations, portfolio management, or trading system support; financial markets knowledge, analytical skills, and technology proficiency required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Access, SQL, VBA, Vestmark, FiSERV APL, Advent MOXY, Charles River
1mo
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Product Operations & QA Specialist
San Francisco or New York City
$60k-$85k/yr HybridFull Time
2+ YOEMinimum 2 years healthcare experience; QA, regression testing, triage, and support workflows; strong prioritization, communication, and problem-solving skills.
3mo
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Product Specialist
Philadelphia or Boston or Allentown or York or Harrisburg or Hartford or Bridgeport or Baltimore
RemoteFull Time
3+ YOEBachelor’s in Engineering or equivalent; 3-5 years in panel processing; strong MS Office; customer-focused sales support; strong communication and presentation skills.
MS Office Suite
3w
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Product Specialist
Kingston, New York, United States
$21-$23/hr OnsiteFull Time
Assemble lighting fixtures, perform quality control, maintain shop and support powder coating, shipping and warehousing; ability to use hand tools, lift up to 50 lbs, follow instructions, and stand for long periods.
hand tools
1d
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Product Assembly & Customer Support Specialist
Upper Saddle River, New Jersey, United States
OnsiteFull Time
Requires precision assembly skills, blueprint and technical drawing interpretation, manual and power tool proficiency, measurement instrument use, customer communication, data entry, material management, and knowledge of safety and quality procedures.
1mo
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Product Operations Specialist
Toronto or Paris or London or New York City or San Francisco or Austin
$63k-$70k/yr HybridFull Time
2+ YOERequires 2+ years in application, technical, support, product, or customer operations, strong communication, process accuracy, customer service, organization, prioritization, and cross-functional collaboration.
HTML, CSS, SQL, APIs, Data Integrations, Notion, FreshDesk, Jira, DataDog
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