46 product support specialist jobs at 38 companies in Needham, MA
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Product Support Specialist
Boston, Massachusetts, United States
HybridFull Time
Experience in product or technical support, SaaS, business applications, or technical internal communications; strong writing, project management, prioritization, troubleshooting, and collaboration skills.
HTML, CSS, SQL, APIs, AI tools
2mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
3w
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Product Support Specialist
Burlington, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
4+ YOEBachelor's degree in a technical discipline preferred, 4+ years in financial technology, financial instrument and trade lifecycle knowledge, client support skills, analytical ability, project management, and basic SQL.
Charles River IMS, SQL, OMS/EMS
1mo
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Technical Product Specialist
Nashua, New Hampshire, United States
OnsiteFull Time
2+ YOEBachelor's in engineering preferred,2+ years product marketing/sales technical support,ability to read mechanical drawings,excellent communication and organizational skills,proficiency with Outlook, Excel, and PowerPoint.
Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint
2w
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Product Support Specialist, Ecotec
Newton, New Hampshire, United States
RemoteFull Time
Experience with similar equipment, customer-facing work, training delivery, and Microsoft Office; knowledge of tree care applications, strong presentation skills, project management, and willingness to travel required.
Microsoft Office
1mo
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Director, Quantitative Product Specialist
Boston, Massachusetts, United States
$155k-$175k/yr HybridFull Time
7+ YOE7+ years experience in institutional client management or private markets with quantitative focus; strong analytics, communication, and product support skills; Excel/Python/R proficiency; bachelor’s or master’s preferred.
Microsoft Excel, Python, R
3w
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Program Product Support Specialist (Onsite)
Nashua, New Hampshire, United States
$67k-$115k/yr OnsiteFull Time
2+ YOERequires 2–4 years of applicable experience, property database and government asset tracking experience, eligibility for Secret clearance, and typically a bachelor's degree or equivalent experience.
Wide Area Workflow (WAWF), Item Unique Identification (IUID) registry, YORK, DATAVIEW, Paperless, Oracle, eAM, PLM, IPORTAL, ISTAR
1mo
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Technical Product Specialist, Paint
Andover, Massachusetts, United States
$75k-$90k/yr OnsiteFull Time
5+ YOE5+ years coatings or construction materials experience; technical problem-solving, root-cause analysis, customer-facing support, training delivery, TDS/SDS interpretation, and Microsoft Office proficiency.
Microsoft Office
7h
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Sr Prod. Support Specialist
Framingham, Massachusetts, United States
$67k-$92k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years in product support or e-commerce operations, third-party marketplace listings, Microsoft Excel, and troubleshooting product, content, customer service, or technical issues.
Amazon, eBay, Newegg, Walmart, Target, Microsoft Excel
2mo
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Mitsubishi Product Specialist
Wilmington or New York or New Jersey or United States
$120k-$140k/yr FieldFull Time
Manage Mitsubishi VRF and ductless product business, drive sales growth, provide quotes and project design, train and support outside sales team, cultivate customer relationships; strong communication, problem-solving, and self-starting skills required.
Mitsubishi Design System Builder, Energy Estimator
3w
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Senior-Level Heating Product Specialist
Peabody, Massachusetts, United States
OnsiteFull Time
5+ YOERequires 5+ years supporting heating product applications, engineering experience or education ideally focused on mechanical engineering, sales aptitude, relationship-building, and proficiency with basic Microsoft software.
Microsoft software
2mo
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Sales Support Specialist
Woburn, Massachusetts, United States
$28/hr OnsiteFull Time
High school diploma required (bachelor's preferred). Sales or customer service experience supporting technical products preferred. Must have valid driver’s license, be able to lift 30 lbs, be tech-savvy, and willing to obtain Part 107 certification.
CAD
5d
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IT Support Specialist I
Boston, Massachusetts, United States
$59k-$110k/yr OnsiteFull Time
Requires a degree in information systems or related field, strong communication, problem-solving and critical-thinking skills. Active Directory, IT support experience, and Microsoft and Apple product familiarity are pluses.
Active Directory, Microsoft products, Apple products
1w
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Production Support Specialist - AIRS
Hudson, New Hampshire, United States
$30-$37/hr OnsiteFull Time
3+ YOERequires 3+ years in production coordination, customer success, account or program coordination, ERP/PLM experience, strong customer-facing communication, cross-functional coordination, and eligibility for U.S. Secret clearance.
Oracle, Odoo, Teamcenter, Forge, ERP, PLM, Integrated Dewar Cooler Assemblies (IDCAs), DFARS, ITAR
1w
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Customer Support Specialist II
Woburn, Massachusetts, United States
OnsiteFull Time
2+ YOERequires at least 2 years of customer-facing experience, strong communication, critical thinking, problem-solving, attention to detail, technical product learning ability, and a four-year degree in a relevant field.
HelpScout, HubSpot, CRM
3w
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Customer Support Specialist (In-Office)
Providence, Rhode Island, United States
$50k-$55k/yr OnsiteFull Time
Handle inbound/outbound calls about health insurance and benefits, assist with enrollment portals and billing systems, document transactions, and meet productivity and quality standards.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Salesforce
3w
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Customer Technical Support Specialist - Electrical Power Systems
Houston or Faribault or Merrimack or Burnsville or Waukesha or Seattle or Pointe-Claire or Victoria
$85k-$95k/yr OnsiteFull Time
5+ YOEAssociate's degree in an electrical-related field and 5+ years in electrical products, backup power, or power distribution. Requires technical customer support, electrical systems, troubleshooting, analytical, and communication skills.
SalesForce, Epicor, Enterprise Resource Planning (ERP), Returns Merchandise Authorization (RMA), UPS
2w
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Production Support Specialist - UniFirst (Texas / Great Plains Region)
Wilmington or Texas or North America
FieldFull Time
College degree, driver's license, safe driving record, passport, project management and communication skills, production experience preferred, ability to travel 50%-75%, lift 50 lbs, and relocate if needed.
UBS, UPM
1mo
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Partner Program Specialist
Boston, Massachusetts, United States
$110k-$120k/yr OnsiteFull Time
2+ YOE2–4 years experience in partner programs, enablement, GTM or related; strong project coordination, communication, and analytical skills to support partner readiness and program execution.
1w
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Production Support Specialist - UniFirst (Texas / Great Plains Region)
Wilmington or Texas
FieldFull Time
College degree, driver's license, safe driving record, project management and problem-solving skills, ability to learn UBS applications, travel 50%-75%, lift 50 lbs, and hold a valid passport.
UBS
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