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193 remote support jobs at 118 companies in Austin, TX

1w
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Product Support Supervisor (Remote)
Austin, Texas, United States
$60k-$130k/yr RemoteFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
3+ YOEBachelor's-level technical background, 3+ years relevant IT/support experience, call center and troubleshooting expertise, experience leading and coaching teams, knowledge of networking, Windows Server, Active Directory, and ticketing systems.
HPSM, SCCM, Microsoft Office, Citrix, Active Directory, Windows Server
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2mo
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Technical Support Representative I (Remote), 12-Week Temp
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
HM Electronics
HM Electronics: Provides specialized communication and timing solutions for various industries
1+ YOE1+ year customer service; remote tech support experience preferred; strong troubleshooting; multitasking; flexible schedule.
D365, AX, Customer support software, Browser and OS basic tools
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1w
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
HM Electronics
HM Electronics: Manufacturer of drive-thru communication and professional audio systems.
1+ YOE1+ year customer service or troubleshooting experience preferred, excellent verbal/written communication, computer literate with MS Office and customer databases, flexible with shifts including weekends.
MS Office Suite, e-mail, customer databases
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1mo
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Insurance Customer Support Associate - Remote - El Paso
El Paso or Austin or Washington or Alaska or California or Hawaii or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or United States
$14-$17/hr RemoteFull Time
TTEC
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), USB wired headset recommended, and a smartphone or iOS/Android device for daily log-in.
iOS, Android, USB wired headset, webcam
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1mo
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Insurance Customer Support Associate - Remote - New Mexico
New Mexico or Alaska or California or Hawaii or United States or Colorado or Florida or Illinois or Massachusetts or New Jersey or New York or Washington or Washington or Austin
$14-$17/hr RemoteFull Time
Percepta
Percepta: Provides customer experience and business services for automotive brands.
0.5+ YOE6+ months customer service experience, high school diploma or equivalent, HIPAA integrity, computer experience, high-speed internet (>15 Mbps), wired USB headset recommended, iOS/Android device for daily login.
iOS, Android, USB wired headset, webcam
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1w
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Desktop Support Technician
Austin, Texas, United States
OnsiteFull Time
Tilson Homes
Tilson Homes: Custom home builder for residential lot owners in Texas.
Provide on-site and remote desktop and telephone support, install/configure hardware and mobile devices, troubleshoot and document issues, and travel to regional offices as needed.
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3mo
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Technical Support Engineer - Etch AMNA
Home / Mobile or Home / Mobile or Bay Area or Home / Mobile or Home / Mobile or Home / Mobile
$96k-$132k/yr HybridFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEProvide remote and on-site technical support for complex equipment issues; troubleshoot etch tech; collaborate with field service; travel up to 50%.
Microsoft Office, SAP, VSPI, ARK
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1w
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Technical Support Representative
Round Rock, Texas, United States
$18-$25/hr OnsiteFull Time
Facility Solutions Group
Facility Solutions Group: Provider of commercial electrical, lighting, and energy management solutions.
Provide tier 1/2 technical support, troubleshoot connectivity/installation/equipment issues, remotely configure devices, document interactions, use G-Suite and desktops, strong typing/communication; HS diploma required; help desk/HVAC/Electrical experience preferred.
G-Suite, remote desktops
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1mo
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Technical Support Engineer
Europe or United States or Tel Aviv or Amsterdam or New York City or Austin
$100k-$150k/yr RemoteFull Time
Tavily
TavilyNASDAQ: NBIS: Real-time web search engine for AI agents.
2+ YOE2+ years technical B2B support, troubleshooting across APIs/web/cloud, experience with Python, LLM toolchains (LangChain, LlamaIndex), vector DBs, n8n, RAG and prompt engineering, clear written communication, flexibility for off-hours support.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, LLM toolchains
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3w
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Professional, Product Support
Atlanta or Austin or El Paso or Houston or Knoxville or Memphis or Nashville or Oklahoma City
$55k-$70k/yr RemoteFull Time
JLL
JLLNYSE: JLL: Global commercial real estate and investment management services.
Experience in lease abstraction or lease administration, strong attention to detail, excellent communication, ability to manage priorities and stakeholder expectations, comfort with AI-supported workflows.
LeasingOS
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1w
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Support Escalations Manager
Austin or United States
RemoteFull Time
Unchained
Unchained: Provides bitcoin financial services through collaborative custody and lending.
7+ YOE2+ Mgmt7+ years in client support/incident management/risk operations with 2+ years people leadership; regulated-industry experience; strong communication, analytics, and risk & controls knowledge.
Zendesk, HubSpot, Salesforce, ServiceNow, Jira, Google Workspace, Microsoft Office
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4d
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Technical Support Analyst
Austin or United States
$60k-$77k/yr RemoteFull Time
CSC
CSC: Provides global business administration and compliance solutions.
3+ YOE3–4 years software support experience with Microsoft systems, strong customer service, case documentation, problem-solving, and communication skills; ability to learn Corptax products.
Corptax, Windows Server, IIS, SQL Server, SharePoint, Ansible, PowerAutomate, SailPoint, Elastic, SSCM, Microsoft Intune, API
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1mo
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Product Support Engineer 4
Austin, Texas, United States
HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
3+ YOEPhD+3yrs or MS/Eng+6yrs or BS+8yrs; diagnose, troubleshoot, repair and debug electro-mechanical and software systems; read schematics; perform root-cause analysis; provide remote and on-site escalation support; mentor field engineers; travel internationally.
Control Works, Tool Platform SW Package, IOC, SIOC, EIOC
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6d
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Customer Support Representative
Austin or Denver
RemoteFull Time
Procore
ProcoreNYSE: PCOR: Cloud-based construction management software for projects and teams.
1+ YOEFluent English, high school diploma/GED, 1+ year contact center or 2+ years customer support experience, technical troubleshooting, strong communication, multitasking, and ability to meet KPIs.
Procore
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2w
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Customer Support Representative
Austin or Toronto or Alabama or California or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Michigan or Missouri or North Carolina or Ohio or Oregon or Rhode Island or Tennessee or Texas or Virginia
RemoteFull Time
Skimmer
Skimmer: Providing business management software for pool service professionals.
Clear, friendly communication; experience in customer/technical/billing support preferred; strong multitasking and prioritization; tech-savvy and quick to learn tools; availability M–F 9:30am–6:00pm CDT.
Intercom, Dialpad, HubSpot, Notion, Stripe, QBO, Slack
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1w
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Technical Support Specialist
Austin or United States
$85k/yr RemoteFull Time
SimpliGov
SimpliGov: Provides cloud-based workflow automation and digital forms for governments.
3+ YOE3+ years technical software support experience, troubleshooting SaaS, APIs, cloud services and logs; proficient with AI-assisted tools, SQL and PowerShell; strong communication and root-cause analysis; bachelor\u0002s degree preferred.
Azure, Azure Monitor, Application Insights, Log Analytics, Postman, Jira Service Management, Microsoft 365, Microsoft Graph API, SQL, PowerShell, JSON, XML, API
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5d
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Support Analyst
United States or Raleigh or Austin
RemoteFull Time
Abrigo
Abrigo: Provides risk management and lending software for financial institutions
2+ YOEBachelor's in Finance/Economics or equivalent experience, 2+ years technical customer service preferred, domain knowledge of banking/accounting products, strong communication and troubleshooting skills.
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6d
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Senior Customer Support Specialist
Austin, Texas, United States
$75k-$85k/yr RemoteFull Time
Fyxer: AI assistant for email management and meeting automation.
5+ YOE5+ years B2B SaaS customer/technical support, strong written/verbal communication, troubleshooting, familiarity with Zendesk, Intercom, Jira, Linear, and interest in AI.
Zendesk, Intercom, Jira, Linear
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4w
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Campaign Coordinator (REMOTE)
Austin, Texas, United States
RemoteFull Time
Unified
UnifiedNASDAQ: IHRT: Provides a social advertising intelligence and campaign management platform.
Remote entry-level role supporting digital and social media campaigns; requires analytical skills, strong communication, proficiency in Microsoft Excel and Google Suite, familiarity with Salesforce and DSPs; prior digital/social experience is a plus.
Salesforce, DSPs, Microsoft Excel, Google Suite, Meta, X, Snapchat, Pinterest, YouTube, LinkedIn, TikTok, Reddit
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1mo
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WBT - Tech Support Analyst I
Alexandria or Austin or Texas or Virginia or United States
$55k-$65k/yr RemoteFull Time
Advanced Solutions International
Advanced Solutions International: Cloud software for association and non-profit management.
2+ YOE2+ years technical support experience, bachelor's in IT/CS or equivalent experience, strong technical background, proficient with Windows/Windows NT, excellent communication and problem-solving skills.
TopClass, iMIS, OpenWater, Clowder Mobile, Windows, Windows NT
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