AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOEBachelor's degree or equivalent, 4+ years in customer-facing work or 3+ years merchandising or planogram experience, and strong project management skills in fast-paced environments.
Versaterm: Sells software for emergency response and public safety management.
10+ YOE5+ MgmtLead customer success strategy and operations; 10+ years in CS; 5+ years managing teams; SaaS experience; public sector experience preferred.
Chicago or San Francisco or Scottsdale or New York City
$135k-$185k/yrHybridFull Time
Early Warning Services: Operates payment and risk solutions for the financial industry.
8+ YOEBachelor's or equivalent, typically 8+ years in payments/fintech/customer success or strategic account management; proven merchant relationship growth, consultative selling, analytic and executive communication skills.
Tenex: AI-powered managed detection and response cybersecurity services.
5+ YOE5+ years in customer success operations/revops or CS strategy in B2B SaaS or managed services; experience owning CS platforms and Salesforce data; strong analytics and operational build-and-run experience.
Oregon or San Francisco or Scottsdale or Washington
$86k-$138k/yrRemoteFull Time
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
Deep justice/legal-sector experience, stakeholder engagement, project management, process improvement, product adoption analysis, and excellent organizational, presentation, and communication skills. Bachelor's degree or equivalent experience required.
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow: Workforce and workflow intelligence platform for enterprise operations.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
NTT Global Data CentersTokyo Stock Exchange: 9432: Provides global data center and IT infrastructure colocation services.
5+ YOEMinimum 5 years relevant experience with 2+ years in data center colocation or managed services, Bachelors or equivalent, Excel and Microsoft Office proficiency, project management experience, IT/infra knowledge, strong communication and client relationship skills.
Insight EnterprisesNasdaq: NSIT: Sells computer hardware, software, and managed IT services globally.
5+ YOERequires 5+ years in client success, service delivery, account management, project coordination, or project management within cybersecurity, managed services, or IT services; strong SOC and executive communication skills.
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree or equivalent; 12 years experience; 3+ years with data/cloud technologies; proficiency in SQL, Python, APIs; technical customer-facing experience, strong project management, and ability to travel 25-50%.
MicroAge: Provides comprehensive managed IT services and technology solutions.
5+ YOE5+ years in Microsoft-related client success/MSP/TAM/program management, Microsoft ecosystem experience, ability to engage enterprise and MSP clients, PMO and CSAT knowledge, strong communication and executive presence.
Azure, Microsoft 365, Power Platform, Copilot, FastTrack
Penn Foster Group: Offers online diplomas and career-focused degree programs.
5+ YOE5+ MgmtRequires 5+ years of team management experience, preferably in customer service, learner success, or education; strong retention, communication, leadership, data analysis, and cross-functional problem-solving skills.
Penn Foster Group: Provides online vocational training and high school education programs.
5+ MgmtRequires 5+ years of team management experience, preferably in customer service, learner success, or education. Bachelor's degree preferred, with leadership, communication, data analysis, retention, and cross-functional collaboration skills.
Dot Compliance: AI-powered electronic quality management system for life sciences.
10+ YOE7+ MgmtBachelor's degree required (MBA preferred),10+ years B2B SaaS customer success,7+ years leading global teams,life sciences experience preferred,executive presence and strong strategic and operational skills.
CIVANA: A wellness resort providing spa services and fitness programs.
5+ years leading customer success or guest services; experience in high-volume multi-channel operations; Zendesk proficiency; revenue ownership; analytics; leadership.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman: Global provider of actuarial and risk management consulting services.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
Mountainy: Full-service third-party logistics and print-on-demand fulfillment provider.
Resourceful, accountable problem-solver able to learn new software, manage multiple client priorities, troubleshoot operational issues, and lead client success representatives.
ShipHero, Shopify, Warehouse Management System (WMS), Google Meet
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Townsquare InteractiveNYSE: TSQ: Digital marketing services and management software for small businesses.
5+ YOERequires 5+ years of leadership experience in a SaaS or digital marketing environment, strong team management, communication, presentation, analytical, problem-solving, and call-volume planning skills.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.