1,993 senior customer success manager jobs at 1,258 companies in United States
6d
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Senior Manager, Customer Success
Holmdel, New Jersey, United States
$120k-$140k/yr HybridFull Time
iCIMS: An enterprise hiring platform providing AI-powered talent acquisition technology and connected hiring experiences.
7+ YOE1+ MgmtBachelor's degree or equivalent experience; 7–11+ years in customer success or related SaaS functions, including 1+ year of senior manager leadership experience and people management.
AI
2mo
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Senior Customer Success Manager
United States or Spain or North America or Europe
$180k/yr RemoteFull Time
4+ YOE4+ years in customer success, marketing, growth, or related roles; experience with mobile app businesses; strong communication and data analysis; able to manage multiple accounts across time zones.
Google Docs, Zoom, Slack, Linear
2mo
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Senior Customer Success Manager
United States
RemoteFull Time
3+ YOE3-6 years in agency account management, customer success, or implementation; experience in eCommerce/marketing tech; familiarity with Meta Ads Manager, Klaviyo, Gorgias, SMS platforms; startup/fast-growth experience; strong communication and data-driven mindset.
Meta Ads Manager, Klaviyo, Gorgias, SMS platforms
3mo
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Senior Customer Success Manager
United States
RemoteFull Time
7+ YOE7+ years in Customer Success or SaaS, ecommerce experience, large enterprise book of business, strong communication and organizational skills.
3mo
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Senior Customer Success Manager
Sacramento, California, United States
$110k-$120k/yr HybridFull Time
7+ YOESenior customer-facing role in telecom/broadband with 5+ years in CSM or account management; 3-5 years public sector; strong communication; ITIL/PM experience; based in Sacramento, CA.
ITSM, ITIL, Project Management Software
3mo
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Senior Customer Success Manager
United States
$125k-$150k/yr RemoteFull Time
7+ YOESeasoned customer success leader with 7–10+ years in CSM roles, SaaS experience, strong AI tool usage, and excellent communication.
Salesforce, Google Workspace, Microsoft 365, Zoom, Looker, Coda, AI productivity tools, AI workflow platforms
3mo
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Senior Customer Success Manager
Denver, Colorado, United States
$120k-$127k/yr HybridFull Time
4+ YOE4–8 years in Customer Success or strategic customer-facing roles; proven net revenue retention; experience with VP/C-suite relationships; ARR portfolio $30K–$200K+; US work authorization.
Salesforce, Gainsight, Vitally, AI tools, Claude, ChatGPT
2w
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Senior Customer Success Manager
Vancouver or Toronto or Canada or United States
$90k-$100k/yr RemoteFull Time
5+ YOE5-8+ years in customer success or account management in SaaS; experience with government/transport/utilities preferred; CRM (Salesforce, Hubspot), customer health metrics, success planning; travel up to 25%.
Salesforce, Hubspot, PublicInput, GoVocal, Borealis, Granicus, Zencity, CivicPlus
2w
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Senior Customer Success Manager
Los Angeles or Denver
HybridFull Time
Significant customer success/account management experience, consultative skills, executive engagement, data-driven customer planning, strong communication and stakeholder management.
4w
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Senior Customer Success Manager
Austin or United States
HybridFull Time
Experience in customer success or account management, strong communication skills, technical aptitude for commerce platforms.
2w
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Senior Manager, Customer Success
Raleigh or Norwalk or Canada or United States
$150k-$175k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years of customer success, account management, or related commercial experience and 5+ years of team leadership and sales strategy management, ideally serving utility or high-tech customers.
Salesforce
3mo
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Senior Customer Success Manager
Burlington, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years in Customer Success, Consulting, or technical account management; strong communication; ability to manage multiple priorities; experience with strategic relationships; Bachelor's degree (Masters preferred).
1w
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Senior Customer Success Manager
North York or Toronto or United States
$100k-$135k/yr OnsiteFull Time
Experience in technical consulting, implementation, customer service, or client success; CRM, project management, and CS platform knowledge; account management scaling, metrics, negotiation, and communication skills.
CRM, Project Management, Customer Success Platforms, MacBook
2mo
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Senior Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
5+ YOE5+ years in enterprise SaaS customer-facing roles, proven experience managing strategic accounts, leading executive reviews, driving adoption and retention, customer health management, cross-functional partnership, and experience with customer success platforms.
Gainsight, Totango, ChurnZero, Planhat, CRM, Salesforce, Gong, Microsoft Copilot, ChatGPT Enterprise, Claude, Gemini
3d
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Senior Customer Success Manager
United States
$109k-$150k/yr RemoteFull Time
5+ YOE5+ years in SaaS Customer Success, Account Management, or Consulting; 3+ years managing enterprise accounts; BA/BS degree; renewal, growth, analytics, communication, and project management experience required.
Gainsight, Marketing Automation, CRM, BI tools, LinkedIn Learning
3w
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Senior Customer Success Manager
United States
$145k-$175k/yr RemoteFull Time
5+ YOE5+ years in customer success/account management or related SaaS roles; experience driving adoption, leading change management, executive engagement, and using AI/analytics to deliver outcomes.
Claude, Gemini, Salesforce, Gainsight, Outreach
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
2d
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Senior Customer Success Manager
Falls Church, Virginia, United States
OnsiteFull Time
5+ YOERequires 5+ years in customer success, strategic account management, consulting, or related technology roles; enterprise relationship management, executive engagement, strategic planning, and data analytics experience.
Microsoft Excel, Power BI, Looker
6d
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Senior Customer Success Manager
Minnetonka or Waterloo or Copenhagen or Netherlands or Beijing
$100k-$150k/yr OnsiteFull Time
7+ YOERequires 7+ years in customer success, account management, healthcare IT, or related customer-facing work; 3+ years of sales or commercial experience; CRM proficiency and domestic travel availability.
Salesforce
1mo
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Senior Customer Success Manager
McLean or Lexington Park
$115k-$150k/yr HybridFull Time
7+ YOE7+ years in customer success/account management or related roles, experience with complex federal/defense customers, ability to drive adoption, manage multi-account portfolios, strong communication and organizational skills; eligible for Secret clearance.
CORAS
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