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927 senior support manager jobs at 486 companies in Santa Clara, CA

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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling
Rippling: Unified workforce management platform for HR, IT, and Finance.
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
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1mo
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Senior Project Manager - CTO Support
Palo Alto, California, United States
$200k-$250k/yr HybridFull Time
Volta
Volta: Private AI infrastructure building and operating AI factories for frontier labs and AI-native companies.
Project management experience supporting senior technical leadership; strong organization, communication, executive briefing, and technical fluency.
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3mo
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Senior Manager, Field Application Support
San Francisco, California, United States
$132k-$206k/yr OnsiteFull Time
Meso Scale Diagnostics
Meso Scale Diagnostics: Private U.S. life-science developing, manufacturing, and commercializing multiplex assays and instruments for researchers and laboratories.
5+ YOE5+ MgmtPh.D. in Life Sciences or related field; 5+ years in field application/scientific support; 5+ years supervisory experience; protein biochemistry expertise; willingness to travel.
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3mo
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Senior Product Manager, AI Automation
San Jose, California, United States
OnsiteFull Time
Adobe
AdobeNASDAQ: ADBE: Empowering everyone to create through innovative digital experiences.
7+ YOEBachelor’s degree or equivalent with 7+ years in product management; MBA preferred; experience in AI/ML-powered products and customer support domain.
AI, Machine Learning, Data Analytics, Cloud Platforms
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2w
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Senior Customer Support Controls & Governance Program Manager
San Francisco or New York City or Portland or Canada or United States
$139k-$193k/yr RemoteFull Time
Mercury
Mercury: Private fintech providing business banking and financial workflow tools to startups and small businesses.
7+ YOERequires 7+ years in program management, operations, risk, compliance, support operations, governance, or related work in regulated environments, plus regulatory remediation, audit readiness, controls, and cross-functional influence.
SaaS
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yr HybridFull Time
OpenAI
OpenAI: AI research and deployment focused on beneficial AGI.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
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3mo
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Senior Product Manager, Chemistry
Redwood City or United States
$186k-$233k/yr HybridFull Time
Revolution Medicines
Revolution MedicinesNASDAQ: RVMD: Clinical-stage oncology developing targeted RAS-addicted cancer therapies.
Senior Product Manager responsible for defining and delivering Chemistry workflow products, data products, and AI-enabled decision support for oncology-focused drug discovery.
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1w
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Sr Manager, Worldwide Support
San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
Nutanix
NutanixNASDAQ: NTNX: Enterprise hybrid multi-cloud computing and software provider.
15+ YOE5+ MgmtBachelor of Science in computer information systems or equivalent experience; 15+ years' experience, including 5+ years managing people in technical support, 2+ years technical engineering, and project management experience.
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3mo
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Senior Executive Assistant - Investment
San Francisco, California, United States
$183k-$193k/yr HybridFull Time
Turn/River Capital
Turn/River Capital: Private equity firm investing in software companies and helping their teams accelerate growth.
9+ YOE9+ years of senior-level support experience; complex calendar and travel management; discretion; proactive, detail-oriented; strong communication and judgment.
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
CoreWeave
CoreWeaveNasdaq: CRWV: Specialized cloud provider for large-scale AI and machine learning.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
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Manager, Fleet Support Operations
San Francisco, California, United States
$131k-$158k/yr OnsiteFull Time
Zoox
Zoox: Autonomous mobility developing a fully electric robotaxi fleet.
8+ YOE5+ Mgmt8+ years transportation operations experience, 5+ years managing teams of 10+, strong leadership, analytical and problem-solving skills, EHS awareness, and clear communication with senior leadership.
Jira, Confluence, SAP ERP, Microsoft Office, Google Suites, Lucid Charts, Slack
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3mo
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On-Site Senior Project Manager - EV Charging Construction Management
San Francisco, California, United States
$150k-$175k/yr HybridFull Time
Turner & Townsend
Turner & Townsend: Global professional services firm specializing in program and project management.
0+ YOESenior project management for EV charging construction; on-site oversight; bid support; stakeholder management; cost and schedule control; client liaison.
PMP, Financial System, Project Scheduling, Bid Management
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Senior Brand Manager, Product Launch and Patient Support Programs
Alameda, California, United States
$131k-$261k/yr OnsiteFull Time
Abbott
AbbottNYSE: ABT: Global healthcare technology focused on life-changing medical innovations.
4+ YOEBachelor's degree with 4-6 years multichannel CRM experience or MBA with 1-3 years; experience with field teams and HCPs; proven product launch and patient support program leadership; strong stakeholder management and strategic execution skills.
CRM
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Support Services Manager
San Jose, California, United States
$84k-$88k/yr OnsiteFull Time
Episcopal Community Services of San Francisco
Episcopal Community Services of San Francisco: Episcopal nonprofit social-services organization providing housing, shelter, jobs, and behavioral-health care to people experiencing homelessness.
2+ YOE5+ MgmtSupervise and develop support services programs and staff; ensure contract compliance, documentation, crisis intervention, and strong administrative skills. Requires supervisory experience and leadership in social services.
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2w
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Senior IT Support Engineer
Sunnyvale, California, United States
$115k-$135k/yr HybridFull Time
Knightscope, Inc.
Knightscope, Inc.Nasdaq: KSCP: Public American security technology providing autonomous robots, AI software, and licensed human security services to commercial and government clients.
8+ YOE3+ MgmtRequires 8–10 years of corporate IT experience, 3+ years in senior or escalation roles, advanced Okta, Entra ID, Intune, Apple Business Manager, Microsoft 365, PowerShell, ITSM, networking, project ownership, and technical leadership.
Microsoft 365, Okta, Microsoft PowerShell, Microsoft Intune, Apple Business Manager, Exchange Online, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, SCIM, SentinelOne EDR, Microsoft Defender for Endpoint, SonicWall, Brivo, BeyondTrust, Keeper, CDW, Freshservice, Claude, ChatGPT, Replit, Freshservice Freddi AI, Aruba, Slack Enterprise, GitHub, Neat, Logi, ClickShare, NetSuite, ADP, HubSpot, Atlassian, ClickUp, CompTIA Network+, CompTIA Security+, Microsoft MD-102, Microsoft AZ-800, Microsoft SC-300, Okta Certified Administrator, Okta Certified Consultant, Apple Certified Support Professional (ACSP), ITIL Foundation v4, CAPM, PMP, CBAP
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2w
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Executive Support Senior Program Manager, Tech Advisor
Boston or San Francisco or Seattle or New York City or Washington or United States
$245k-$305k/yr HybridFull Time
Anthropic
Anthropic: AI research developing safe and steerable AI systems.
10+ YOERequires hands-on physical security technology and program management experience, vendor lifecycle management, technical writing, judgment under ambiguity, and a relevant bachelor's degree or equivalent experience.
cameras, alarms, access control, sensor networks, home networks
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9h
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Technical Support Operations Manager
United States or San Francisco
$110k-$130k/yr RemoteFull Time
Rad AI
Rad AI: Healthcare AI software helping radiologists automate reporting and patient follow-up while reducing documentation burden.
5+ YOE5+ MgmtRequires 5–7 years managing technical support teams in SaaS or healthtech, Zendesk expertise, systems and workflow ownership, automation experience, AI implementation, and people management.
Zendesk, Linear, Monday.com, BetterStack, HubSpot, n8n, Zapier, Glean, Claude API, RESTful API, Microsoft Excel
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3mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Financial infrastructure platform for online businesses and enterprises.
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
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1mo
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Senior IT Support Specialist
San Francisco, California, United States
$90k-$105k/yr OnsiteFull Time
Harness
Harness: Private software providing AI software delivery and DevOps automation to engineering teams.
5+ YOE5+ years IT support experience; hands-on hardware, OS, SaaS, and networking knowledge; user account management and onboarding/offboarding; experience with ticketing and project tools; strong communication and documentation; available for on-call support.
Okta, Kandji, Cisco Meraki, Google Workspace, Slack Enterprise Grid, Asset Panda, ManageEngine Endpoint Central, Carbon Black, Mimecast, FreshService, Atlassian, Zoom, Qualys, LastPass
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3d
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Manager, Partner Technical Support
Fremont, California, United States
OnsiteFull Time
Lucid Motors
Lucid MotorsNASDAQ: LCID: Electric vehicle manufacturer and advanced powertrain technology developer.
8+ YOERequires 8+ years of relevant experience, a related engineering bachelor's degree, automotive service engineering expertise, electric vehicle and high-voltage battery experience, and strong analytical, communication, and leadership skills.
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