3d
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
2mo
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Senior Manager, Field Application Support
San Francisco, California, United States
$132k-$206k/yr OnsiteFull Time
5+ YOE5+ MgmtPh.D. in Life Sciences or related field; 5+ years in field application/scientific support; 5+ years supervisory experience; protein biochemistry expertise; willingness to travel.
2mo
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Customer Support Engineer Manager
San Francisco, California, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in high-intensity technical support or solutions roles; 2+ years of people management; fluent in REST APIs, webhooks, and event-driven systems; enterprise support experience; AI voice latency knowledge; code ability in Python/JavaScript; SIP/WebRTC/Twilio experience; autonomous, scalable mindset.
APIs, REST, Python, JavaScript, SIP, WebRTC, Twilio
2mo
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Senior Product Manager, AI Automation
San Jose, California, United States
OnsiteFull Time
7+ YOEBachelor’s degree or equivalent with 7+ years in product management; MBA preferred; experience in AI/ML-powered products and customer support domain.
AI, Machine Learning, Data Analytics, Cloud Platforms
2mo
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Senior Manager, Microbiology Support for Global ASAT
San Carlos, California, United States
$166k-$194k/yr RemoteFull Time
7+ YOE7+ years in pharma/biotech microbiology or aseptic manufacturing; strong cGMP knowledge and analytical method experience.
cGMP, Quality Control, bioburden, Endotoxin, Sterility, Media Fill, USP/EP/JP
1w
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yr HybridFull Time
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
2w
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Maintenance and Field Support Manager
San Bruno, California, United States
$185k-$210k/yr OnsiteFull Time
5+ YOE5+ years in manufacturing operations or field support for large hardware products; vendor management and program management experience; ability to travel domestically and internationally.
1mo
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
2mo
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Senior Product Manager, Chemistry
Redwood City or United States
$186k-$233k/yr HybridFull Time
Senior Product Manager responsible for defining and delivering Chemistry workflow products, data products, and AI-enabled decision support for oncology-focused drug discovery.
3mo
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Senior Sourcing Manager, SaaS
Austin or Chicago or New York City or Salt Lake City or San Francisco
$130k-$195k/yr HybridFull Time
7+ YOE7+ years in strategic sourcing or procurement of enterprise software/SaaS; strong negotiation; knowledge of pricing/licensing; experience supporting Corporate IT, Sales, or Marketing tech; stakeholder management; analytical; senior IC.
2d
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Product Support Manager, Google Fi
Boulder or Sunnyvale or Atlanta
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent,5+ years project management or customer-facing experience,process improvement (Six Sigma) preferred,knowledge of wireless systems,strong communication and analytical skills.
1mo
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Senior Technology Support
Sunnyvale, California, United States
$91k-$169k/yr OnsiteFull Time
2+ YOEProvide executive-level IT support, manage incidents, maintain executive devices, participate in 24/7 pager rotation; requires 2+ years tech experience with degree or 4 years tech experience, strong Windows/macOS and collaboration tool knowledge.
Windows, macOS, iOS, Android, Microsoft 365, Teams, Zoom, VPN, Wi-Fi
1d
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Manager, Fleet Support Operations
San Francisco, California, United States
$131k-$158k/yr OnsiteFull Time
8+ YOE5+ Mgmt8+ years transportation operations experience, 5+ years managing teams of 10+, strong leadership, analytical and problem-solving skills, EHS awareness, and clear communication with senior leadership.
Jira, Confluence, SAP ERP, Microsoft Office, Google Suites, Lucid Charts, Slack
1w
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Support Services Manager
San Jose, California, United States
$84k-$88k/yr OnsiteFull Time
2+ YOE5+ MgmtSupervise and develop support services programs and staff; ensure contract compliance, documentation, crisis intervention, and strong administrative skills. Requires supervisory experience and leadership in social services.
2mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
2w
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Senior IT Support Specialist
San Francisco, California, United States
$90k-$105k/yr OnsiteFull Time
5+ YOE5+ years IT support experience; hands-on hardware, OS, SaaS, and networking knowledge; user account management and onboarding/offboarding; experience with ticketing and project tools; strong communication and documentation; available for on-call support.
Okta, Kandji, Cisco Meraki, Google Workspace, Slack Enterprise Grid, Asset Panda, ManageEngine Endpoint Central, Carbon Black, Mimecast, FreshService, Atlassian, Zoom, Qualys, LastPass
2mo
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On-Site Senior Project Manager - EV Charging Construction Management
San Francisco, California, United States
$150k-$175k/yr HybridFull Time
0+ YOESenior project management for EV charging construction; on-site oversight; bid support; stakeholder management; cost and schedule control; client liaison.
PMP, Financial System, Project Scheduling, Bid Management
3w
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Senior Desktop Support Engineer
San Jose, California, United States
$78k-$90k/yr OnsiteFull Time
8+ YOE8+ years experience in deskside/desktop support, advanced troubleshooting for Windows/Mac/iOS, asset lifecycle management, familiarity with manufacturing/lab IT equipment, strong communication and customer support skills.
Microsoft Windows, Microsoft Office, MacOS, iOS, Video Tandberg, Zebra
1mo
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Support Services Manager
Sunnyvale, California, United States
$104k-$128k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years facilities management supervisory experience, FMMS experience, strong Microsoft Office skills, supervisory and customer service background, ability to lift 40 lbs, periodic weekend and after-hours availability, Bachelor's degree preferred.
FMMS, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint
4w
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Senior Project Manager
Oakland, California, United States
$144k-$202k/yr OnsiteFull Time
8+ YOE8+ years project/ construction management experience supporting public sector or higher education projects; experience with DSA required. BS in a related field preferred. PMP/CCM/PE/AIA/LEED certifications preferred.
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