426 senior support manager jobs at 272 companies in Santa Rosa, CA
1mo
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
3mo
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Senior Manager, Field Application Support
San Francisco, California, United States
$132k-$206k/yr OnsiteFull Time
5+ YOE5+ MgmtPh.D. in Life Sciences or related field; 5+ years in field application/scientific support; 5+ years supervisory experience; protein biochemistry expertise; willingness to travel.
6d
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Senior Customer Support Controls & Governance Program Manager
San Francisco or New York City or Portland or Canada or United States
$139k-$193k/yr RemoteFull Time
7+ YOERequires 7+ years in program management, operations, risk, compliance, support operations, governance, or related work in regulated environments, plus regulatory remediation, audit readiness, controls, and cross-functional influence.
SaaS
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yr HybridFull Time
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
1mo
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Product Support Manager, gUP Consumer Payments
San Francisco or Boulder or Sunnyvale
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent,5 years project-management or customer-facing experience,ability to extract insights from complex data,lead global deployments,and work non-standard hours.
3mo
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Senior Executive Assistant - Investment
San Francisco, California, United States
$183k-$193k/yr HybridFull Time
9+ YOE9+ years of senior-level support experience; complex calendar and travel management; discretion; proactive, detail-oriented; strong communication and judgment.
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
4w
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Manager, Fleet Support Operations
San Francisco, California, United States
$131k-$158k/yr OnsiteFull Time
8+ YOE5+ Mgmt8+ years transportation operations experience, 5+ years managing teams of 10+, strong leadership, analytical and problem-solving skills, EHS awareness, and clear communication with senior leadership.
Jira, Confluence, SAP ERP, Microsoft Office, Google Suites, Lucid Charts, Slack
3mo
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On-Site Senior Project Manager - EV Charging Construction Management
San Francisco, California, United States
$150k-$175k/yr HybridFull Time
0+ YOESenior project management for EV charging construction; on-site oversight; bid support; stakeholder management; cost and schedule control; client liaison.
PMP, Financial System, Project Scheduling, Bid Management
3mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
5d
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Executive Support Senior Program Manager, Tech Advisor
Boston or San Francisco or Seattle or New York City or Washington or United States
$245k-$305k/yr HybridFull Time
10+ YOERequires hands-on physical security technology and program management experience, vendor lifecycle management, technical writing, judgment under ambiguity, and a relevant bachelor's degree or equivalent experience.
cameras, alarms, access control, sensor networks, home networks
1mo
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Senior IT Support Specialist
San Francisco, California, United States
$90k-$105k/yr OnsiteFull Time
5+ YOE5+ years IT support experience; hands-on hardware, OS, SaaS, and networking knowledge; user account management and onboarding/offboarding; experience with ticketing and project tools; strong communication and documentation; available for on-call support.
Okta, Kandji, Cisco Meraki, Google Workspace, Slack Enterprise Grid, Asset Panda, ManageEngine Endpoint Central, Carbon Black, Mimecast, FreshService, Atlassian, Zoom, Qualys, LastPass
1w
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Group Product Manager, Support
San Francisco, California, United States
$230k-$260k/yr OnsiteFull Time
5+ YOERequires 5–8 years of product experience, ownership of meaningful products or business lines, 0-to-1 product delivery, PM leadership or mentoring, and autonomous execution in ambiguity. Support, customer success, or AI experience is a bonus.
1mo
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Sr. Manager, SAP Application Support
Emeryville, California, United States
$140k-$160k/yr HybridFull Time
8+ YOE8+ years in application/production support with leadership experience; deep SAP ERP (S/4 or ECC) experience (MM, SD, FICO); incident/problem management and RCA; vendor/offshore management; familiarity with ITIL; bachelor’s degree in CS/Engineering or related.
SAP ERP, S/4, ECC, MM, SD, FICO, WMS, TMS, AMS, ITIL
1mo
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Senior Project Manager, Construction
Boston or Seattle or San Francisco
$125k-$180k/yr OnsiteFull Time
Experience managing commercial real estate capital projects, budget construction, vendor team assembly, entitlement knowledge, and advisory support for institutional landlord clients.
1d
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Manager, Customer Support AMER
Austin or San Francisco or Amsterdam or Europe or Asia
HybridFull Time
5+ YOE2+ MgmtRequires 5+ years in customer-facing technology roles, 2+ years managing 5–15 individual contributors, analytical and coaching skills, cross-functional collaboration, and project prioritization experience. Portuguese or Spanish proficiency is a plus.
1mo
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Support Services Manager
San Francisco, California, United States
$84k-$88k/yr OnsiteFull Time
2+ YOE5+ MgmtRequires supervisory experience, strong administrative and documentation skills, crisis intervention knowledge, ability to facilitate groups, and experience with homeless or low-income populations; advanced degree and clinical licensure preferred.
3mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
2w
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Lead Product Manager - Agreement Manager Search
San Francisco or Chicago or Seattle
$186k-$301k/yr HybridFull Time
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.
AI, ML, KPI, telemetry, search, chat, worksheets, natural language search, conversational interfaces, recommendations, semantic search, Sales, Customer Success, Support, GTM
2mo
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
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