534 senior support manager jobs at 251 companies in Soquel, CA
2w
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Senior Project Manager - CTO Support
Palo Alto, California, United States
$200k-$250k/yr HybridFull Time
Project management experience supporting senior technical leadership; strong organization, communication, executive briefing, and technical fluency.
3w
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Manager, Support Enablement, Platform Solutions and Delivery, Cloud Support
Sunnyvale, California, United States
$164k-$240k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree or equivalent,7 years in program/product/operations within global customer support,7 years people management,3 years managing program managers,experience with case management tooling.
Salesforce (Agentforce), Google Enterprise for Customers (GECX), Google Cloud Assist (GCA)
2w
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
3mo
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Senior Product Manager, AI Automation
San Jose, California, United States
OnsiteFull Time
7+ YOEBachelor’s degree or equivalent with 7+ years in product management; MBA preferred; experience in AI/ML-powered products and customer support domain.
AI, Machine Learning, Data Analytics, Cloud Platforms
2mo
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Senior Manager, Microbiology Support for Global ASAT
San Carlos, California, United States
$166k-$194k/yr RemoteFull Time
7+ YOE7+ years in pharma/biotech microbiology or aseptic manufacturing; strong cGMP knowledge and analytical method experience.
cGMP, Quality Control, bioburden, Endotoxin, Sterility, Media Fill, USP/EP/JP
2mo
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Senior Product Manager, Chemistry
Redwood City or United States
$186k-$233k/yr HybridFull Time
Senior Product Manager responsible for defining and delivering Chemistry workflow products, data products, and AI-enabled decision support for oncology-focused drug discovery.
19h
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Manager, Worldwide Support
San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
15+ YOE5+ MgmtRequires 15+ years in technical support, 5+ years managing people, a bachelor's-level technical education or equivalent, leadership, virtualization, storage, networking, project management, and process improvement experience.
VMware
2mo
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Senior Technology Support
Sunnyvale, California, United States
$91k-$169k/yr OnsiteFull Time
2+ YOEProvide executive-level IT support, manage incidents, maintain executive devices, participate in 24/7 pager rotation; requires 2+ years tech experience with degree or 4 years tech experience, strong Windows/macOS and collaboration tool knowledge.
Windows, macOS, iOS, Android, Microsoft 365, Teams, Zoom, VPN, Wi-Fi
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
1mo
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Support Services Manager
San Jose, California, United States
$84k-$88k/yr OnsiteFull Time
2+ YOE5+ MgmtSupervise and develop support services programs and staff; ensure contract compliance, documentation, crisis intervention, and strong administrative skills. Requires supervisory experience and leadership in social services.
1d
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Senior IT Support Engineer
Sunnyvale, California, United States
$115k-$135k/yr HybridFull Time
8+ YOE3+ MgmtRequires 8–10 years of corporate IT experience, 3+ years in senior or escalation roles, advanced Okta, Entra ID, Intune, Apple Business Manager, Microsoft 365, PowerShell, ITSM, networking, project ownership, and technical leadership.
Microsoft 365, Okta, Microsoft PowerShell, Microsoft Intune, Apple Business Manager, Exchange Online, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, SCIM, SentinelOne EDR, Microsoft Defender for Endpoint, SonicWall, Brivo, BeyondTrust, Keeper, CDW, Freshservice, Claude, ChatGPT, Replit, Freshservice Freddi AI, Aruba, Slack Enterprise, GitHub, Neat, Logi, ClickShare, NetSuite, ADP, HubSpot, Atlassian, ClickUp, CompTIA Network+, CompTIA Security+, Microsoft MD-102, Microsoft AZ-800, Microsoft SC-300, Okta Certified Administrator, Okta Certified Consultant, Apple Certified Support Professional (ACSP), ITIL Foundation v4, CAPM, PMP, CBAP
3w
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Senior IT Support Engineer
Palo Alto, California, United States
$140k-$170k/yr RemoteFull Time
5+ YOE5+ years IT support/engineering experience in remote, SaaS-heavy, compliance-driven environments. Deep identity/MDM experience (Rippling, Okta), macOS administration, SSO/SCIM/SAML/OAuth/MFA knowledge, asset management, and AI-forward automation mindset.
Rippling, Okta, Snipe-IT, Console.com (ARIA), Risotto, Unthread, Claude, Google Workspace, Slack, Zoom, 1Password, Notion, macOS, Windows, Linux, SCIM, SSO, SAML, OAuth, MFA
2mo
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Senior Technology Support
Sunnyvale or Bentonville or New York
$91k-$169k/yr OnsiteFull Time
2+ YOEBachelor's degree plus 2 years of technology experience, or 4 years of related experience. Requires executive IT support, troubleshooting, Windows/macOS, mobile management, networking, collaboration, and communication skills.
Windows, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Zoom, VPN, Wi-Fi, WCAG 2.2 AA
2mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
1w
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Senior Knowledge Program Manager
Santa Clara or Raleigh or Lehi
$107k-$230k/yr OnsiteFull Time
8+ YOERequires 8+ years in technical or customer support and knowledge management, KCS v6 certification, enterprise KCS leadership, stakeholder management, negotiation, and executive presentation skills.
KCS, KCS v6, PMP
1w
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Senior Product Operations Manager
San Francisco or San Jose or New York City or Chicago or Austin or Denver or Boston or Washington, D.C. or Philadelphia or Portland or Seattle or Miami or Alaska or Delaware or Hawaii or Idaho or Iowa or Montana or Nebraska or North Dakota or Rhode Island or South Dakota or West Virginia
$163k-$247k/yr HybridFull Time
8+ YOERequires 8+ years in Product Operations, Program Management, or related software product development support; cross-functional leadership, process and governance design, metrics, facilitation, and Jira/Confluence experience.
Jira, Confluence
1mo
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Senior Program Manager – Deployments
Mountain View, California, United States
$140k-$175k/yr HybridFull Time
6+ YOE6+ years program/project management or deployment operations experience, Bachelor's degree required, experience automating workflows and scaling programs, familiarity with CRM/support platforms and project tracking tools.
HubSpot, Salesforce, Zendesk, Jira, Confluence
4w
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Senior Product Support Engineer
San Jose, California, United States
$148k-$192k/yr OnsiteFull Time
5+ YOE5+ years customer-facing product support/engineering in semiconductor capital equipment, bachelor\u0002s degree or equivalent, ability to travel up to 20%, strong debugging and system-level software skills, excellent communication.
C#, .NET, C++, Python, VB, COM, MFC, Microsoft Visual Studio, Windows OS, SAP
2w
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Senior IT Desktop Support Technician
Menlo Park, California, United States
$84k-$105k/yr OnsiteFull Time
5+ YOEBachelor's degree,5+ years IT desktop support experience,expertise with macOS,Google Workspace,Kandji,Microsoft Intune,Jira Service Management,knowledge of HIPAA and regulated lab environments.
Google Workspace, macOS, Iru, Kandji, Microsoft Intune, Jira Service Management (JSM)
3mo
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Group Manager : Accountant Support
Atlanta or Mountain View or San Diego
OnsiteFull Time
15+ YOE15+ Mgmt15+ years in customer success or partner management with senior leadership experience; strong cross-functional collaboration; accounting/finance domain knowledge a plus.
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