257 service delivery manager jobs at 131 companies in Lyons, IL
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Service Delivery Manager
Jersey City or Chicago or New York City or Newark
$120k-$170k/yrOnsiteFull Time
Chain IQ: Global provider of outsourced indirect procurement and supply chain services.
10+ YOEBachelor's in Business/Supply Chain, 10 years service delivery/account management or procurement experience, experience with global/cross-regional environments, stakeholder management, fluent English and Spanish.
WiproNYSE: WIT: Global technology services and consulting for digital transformation.
15+ YOE7+ Mgmt15+ years of SAP experience (minimum 7 years as SAP Service Delivery/Program Manager), hands-on SAP FICO or logistics (MM/LE/WM), ITIL-managed services experience, SAP Activate implementations, ABAP/UI5/Fiori/Basis knowledge, stakeholder and delivery leadership, AI/automation experience.
SAP, SAP FICO, MM/LE/WM, ABAP, UI5/Fiori, Basis, SAP Activate Methodology, ITIL, Gen AI, Joule
The Judge Group: Provides technology consulting, staffing, and corporate training solutions.
Bachelor's or Master's in CS/Engineering or related; SAFe certification preferred; proven experience managing distributed global teams; strong Agile, CI/CD familiarity, leadership and communication skills.
Clearwater AnalyticsNYSE: CWAN: Automated investment accounting and reporting software for institutional investors.
5+ YOEBachelor's in finance/accounting/economics/business or equivalent experience; 5+ years client-facing financial services experience (investment accounting/reconciliation preferred); strong communication; familiarity with AI applications and Salesforce CRM preferred.
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
8+ YOE3+ Mgmt8+ years in IT operations/cloud service delivery with 3+ years leadership; Bachelor's degree; strong cloud (Azure/AWS/GCP), ITIL, incident/change management, and stakeholder communication skills.
Microsoft Azure, AWS, Google Cloud Platform, Terraform, Datadog, Splunk, Dynatrace, AppDynamics, Microsoft Azure Monitor
Livingston International: Provides customs brokerage and international trade compliance services globally.
6+ YOE6+ years related experience with team management, extensive customs/regulatory knowledge, strong leadership, MS Office proficiency, and CCS designation required or in progress.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
McDonald'sNYSE: MCD: Operate and franchise a global chain of quick-service restaurants.
Bachelor's in accounting/finance or related; experience designing end-to-end accounting/finance processes and global ERP implementations; strong communication, analytical, and change-management skills.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
0+ YOERequires 0–3 years of B2B service delivery experience, telecommunications knowledge, compliance and governance expertise, documentation skills, cross-functional coordination, problem solving, and U.S. work authorization.
HAVI: Optimizing global supply chains for leading foodservice and retail brands.
10+ YOEBachelor's degree and 10+ years in service delivery, operations, or service management; experience leading large multidisciplinary teams, SLA-driven operations, process improvement, and complex stakeholder relationships.
7+ YOEBachelor’s degree and 7 years of IT experience, or high school diploma/GED and 10 years; 5 years of IT project management in banking and 5 years with ITIL and SDLC.
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
San Francisco or Royal Oak or New York or Chicago or Austin
$70k-$95k/yrOnsiteFull Time
SpotOn: Provides point-of-sale and business management software for restaurants.
2+ YOERequires 2+ years in product management or a similar role, including 2+ years in financial services or fintech, payment industry knowledge, project management, data-driven decision-making, and strong communication skills.
Chicago Public Schools: Public school district serving the city of Chicago.
5+ YOEMaster's degree and Illinois Professional Educator's License required, minimum 5 years experience in program development and special education teaching, ability to lead initiatives, provide professional development, and work with diverse stakeholders.
Chicago Public Schools: Public school district providing K-12 education in Chicago.
5+ YOEMaster's degree required, Professional Educator's License (PEL) required, 5+ years experience in program development and teaching special education, ability to lead teams and provide professional development.
Service Delivery Optimization Consultant - Chicago
Chicago, Illinois, United States
$210k/yrHybridFull Time
Jaan Health: AI-powered platform for proactive chronic care management.
5+ YOEBachelor’s degree; 5+ years in enterprise healthcare partnerships or value-based care; proven ability to drive outcomes; strong communication and stakeholder management.
Product Delivery Manager, Merchant Services Platforms- Payments - Vice President
Chicago or Tampa or Plano
$105k-$170k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years product delivery or program management experience, strong stakeholder management, resource and budget oversight, analytical reasoning, and proficiency with project tools; Bachelor’s required, PMP preferred.
Jira, Confluence, Microsoft SharePoint, Microsoft Teams, Microsoft Excel, Microsoft PowerPoint, PitchPro
Miratech: Provides digital engineering and IT consulting for global enterprises
15+ YOERequires 15+ years in IT delivery, professional services, customer success, program management, implementations, or related leadership; experience leading PMs and enterprise-scale programs; existing US work authorization.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
bswift: Cloud platform for employee benefits administration and engagement.
3+ YOEBachelor's or equivalent,3+ years benefits administration,3+ years client services,2+ years project management,advanced Microsoft Excel,experience with benefits administration systems and complex technical platforms.
Zentro: Provides high-speed internet and managed Wi-Fi to multifamily communities.
10+ YOE10+ years of progressive operational leadership in telecommunications, ISP, construction, infrastructure, or network deployment; experience leading directors and complex customer implementations required.