80 service delivery manager jobs at 44 companies in Ware, MA
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Service Delivery Manager
Acton, Massachusetts, United States
RemoteFull Time
Proven service delivery experience within Oracle ERP/Fusion ecosystem; strong SLAs/KPIs knowledge, team leadership, client management, ITIL/Agile familiarity, ServiceNow and integration platform experience, bachelor's degree or equivalent.
ServiceNow, Oracle Integration Cloud (OIC), Boomi, MuleSoft, Oracle ERP/Fusion
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Service Delivery Manager
Agawam, Massachusetts, United States
$65k-$85k/yr OnsiteFull Time
Bachelor's degree or equivalent; strong Lean and SIOP knowledge; advanced Excel and MS Office; experience with QAD preferred; strong analytical, communication, organizational, and leadership skills.
Microsoft Office, Microsoft Excel, QAD
1mo
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Regional Service Manager
Littleton, Massachusetts, United States
RemoteFull Time
Manage regional service delivery and a team of 10-15 customer service engineers, use service management systems and performance metrics, drive operational improvements, and travel up to 50% for customer and employee engagements.
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
1w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
2w
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Service Operations Program Manager
Westborough or Washington
$110k-$150k/yr RemoteFull Time
6+ YOEBachelor's degree,6+ years program or service operations experience,knowledge of O&M processes,stakeholder management,program prioritization,PMP preferred,data quality mindset,experience with cross-functional delivery.
AEROS Cloud, AEROS EMS, EMO AI, Softwrench (IBM Maximo), SAP, Salesforce, SCADA/EMS
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Director Supply Chain - Service Delivery
Marlborough, Massachusetts, United States
$149k-$215k/yr HybridFull Time
15+ YOE15+ years in retail supply chain operations with global teams; Bachelor's or Master's in Business, Supply Chain, Engineering, or Operations; experience with SAP/Blue Yonder/Manhattan/Oracle/Kinaxis; Lean Six Sigma certification preferred; strong executive communication.
SAP, Blue Yonder, Manhattan Associates, Oracle, Kinaxis, Lean Six Sigma
1mo
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Fuel Delivery Driver
Franklin, Massachusetts, United States
$58k-$95k/yr FieldFull Time
Operate commercial motor vehicle for daily fuel deliveries; maintain vehicle cleanliness; follow DOT and SOP safety/regulatory requirements; valid CDL-B with Hazmat and Tanker endorsements required; use web-based platforms to manage workflow.
2mo
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Delivery Station Customer Service Associate, DSL
Glastonbury, Connecticut, United States
$19-$26/hr OnsiteFull Time
High school diploma or equivalent, customer service and computer experience, Microsoft Office proficiency, effective prioritization, time management, web browsing, database searching, and instant messaging familiarity.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel
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Customer Service Manager- Onsite in East Granby, CT
East Granby, Connecticut, United States
OnsiteFull Time
5+ YOE5+ years customer-facing experience in manufacturing or aerospace, bachelor preferred or equivalent experience, strong customer relationship and escalation skills, export compliance experience (DECA) and ERP/CRM familiarity, ability to interpret delivery and quality metrics.
SAP, SFDC, Salesforce, EDI
1mo
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Customer Service Lead Starting at $19 hourly
West Hartford, Connecticut, United States
$19/hr OnsiteFull Time
Provide friendly customer service, schedule deliveries, manage payments, resolve escalated issues, communicate effectively, and support sales and operations in a retail showroom.
CRM (Customer Relationship Management), Ticketing system
1mo
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Medical Supply Delivery Driver
New Britain, Connecticut, United States
$20-$30/hr FieldContract
Independent contractor driver (21+). Valid driver’s license, clean/current MVR, valid vehicle registration and insurance, ability to follow GPS, good time management and communication, and ability to lift and carry packages.
GPS
1mo
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Product Specialist/Delivery Coordinator
West Springfield, Massachusetts, United States
OnsiteFull Time
Able to educate customers on vehicle features and technologies, manage appointments, communicate clearly, stay organized, and assist with vehicle registration and delivery tasks.
Bluetooth, Eyesight Adaptive Cruise Control
1mo
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Product Specialist/Delivery Coordinator
West Springfield, Massachusetts, United States
OnsiteFull Time
Educate customers on vehicle features and technologies, manage appointment times, provide tutorials and assistance with vehicle registration and delivery; strong organizational and communication skills required.
2mo
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5072 - Assistant Store Manager PT
Marlborough, Massachusetts, United States
$17-$18/hr OnsitePart Time
General management of store operations, people leadership, and customer service delivery.
2w
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Installer Service Specialist
Orange, Massachusetts, United States
$15-$20/hr OnsiteFull Time
Strong mechanical background, above-average communication, ability to take and invoice orders, stage parts, route delivery specialists; ASE certification and bilingual skills desired.
1w
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Program Manager, Blank School
Wellesley, Massachusetts, United States
$80k-$89k/yr HybridFull Time
6+ YOELead end-to-end program delivery, manage platforms and data (Cvent, Salesforce, Qualtrics), coordinate stakeholders, and apply program and project management in an academic environment.
Cvent, Salesforce, Canva, Qualtrics, Webex, Zoom, Microsoft Office, Canvas, SharePoint, Google Drive, Google Docs, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
3w
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RN Labor & Delivery
Concord, Massachusetts, United States
$35-$69/hr OnsitePart Time
Massachusetts RN license, BLS within 3 months, NRP within 6 months, fetal monitoring certification and ACLS preferred; prior labor & delivery experience preferred; strong assessment and communication skills.
1w
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Assistant Manager(03904) - 711 Southbridge st
Auburn, Massachusetts, United States
OnsiteFull Time
Requires judgment, math, multitasking, customer service, cash and inventory control, scheduling, computer order entry, and the ability to perform physical store and delivery tasks.
1w
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Sr. Account Manager - Express Scripts - Hybrid
St. Louis or Bloomington or Morris Plains or Bloomfield
$97k-$161k/yr HybridFull Time
Manage day-to-day client relationships, ensure service delivery, review performance metrics, execute benefit requests and implementations; travel up to 20%; strong communication, analytical and project management skills; Microsoft Office proficiency.
Microsoft Office
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