96 service desk manager jobs at 58 companies in Blanco, TX
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Service Desk Manager III, Program Management - Continuous Improvement, OTS Global Service Desk - Strategy COE
Austin or Nashville or Bellevue
$115k-$172k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ Mgmt5+ years program/project management and cross-functional delivery experience, 5+ years team management, experience defining program requirements and using data/metrics; PMP and MBA preferred; SQL knowledge preferred.
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
2+ YOEHigh school diploma/GED plus 2 years guest services/front desk experience OR 2-year hospitality-related degree with no experience; strong communication, supervisory and guest-service skills.
Paul Mitchell Schools: Vocational training in cosmetology and beauty arts.
Previous sales and guest service experience, strong communication and organization, cash management, inventory control, phone system and basic computer skills, passion for beauty industry.
White Lodging: Develops and operates premium hotels, restaurants, and bars.
Prior front office leadership preferred, experience with PMS, strong guest-service and coaching skills, operational and financial reporting experience.
SecuritasNasdaq Stockholm: SECU B: Provides protective services including guarding and electronic monitoring.
3+ YOE3+ years technical support or security systems experience; proven incident management and troubleshooting for access control and CCTV; familiarity with Lenel OnGuard, Milestone, Axis, APEX or Jira Service Management; strong communication and customer service skills.
Lenel OnGuard, Milestone, Axis, APEX, Jira Service Management, TCP/IP
TechOp Solutions International: Provides technical consulting and operational support to government agencies.
10+ YOE1+ MgmtBachelor's degree, 10 years overall experience, 3+ years in customer service/help desk, 1+ year supervisory experience, proficiency with Microsoft Office, and security eligibility.
Whim Hospitality: Hospitality managing resort, dining, and event venues.
1+ YOEPrevious front desk or customer service experience preferred; strong communication, problem-solving, multitasking; familiarity with hotel management software a plus; ability to engage guests professionally.
Pacific Hospitality Group: Developer and operator of luxury hotels and resort properties.
Providing excellent guest service, check-in/check-out, reservations, handling inquiries, night audit, multi-line phone use, and familiarity with hotel management software; prior front-desk or hotel experience preferred.
multi-line phone systems, hotel management software
Valencia Hotel Group: Manages and operates a collection of boutique luxury hotels.
Supervise front office and guest services, ensure guest satisfaction, train staff, handle guest check-in/out, and manage front desk operations; high school diploma and customer service experience preferred.
PMS, Hotel Operating System, Key system, phone system
McKibbon Hospitality: Full-service hotel management, development, and investment firm.
Previous front desk or similar experience, high school diploma or equivalent, computer proficiency, basic math, excellent customer service and communication, ability to use property management and POS systems.
Birds Barbershop: Provider of hair salon and barbershop services across Austin.
Provide friendly client greetings, manage appointment bookings and walk-ins, handle phone calls and client inquiries, keep front desk and retail areas organized and stocked, and collaborate with barbers to ensure excellent customer experience.
Aimbridge Hospitality: Manages and operates third-party hotels and hospitality properties globally.
Supervises front desk staff, trains agents, handles guest registration, payments, complaints, inventory, arrivals, safety procedures, and hotel systems across multiple shifts.
Omni Hotels & Resorts: Operates luxury hotels, resorts, and golf courses globally.
1+ YOEMinimum 1 year front office experience, age 18+, customer service and cash-handling experience, ability to stand for long periods, familiarity with front desk systems and emergency procedures, and ability to train new staff.
Epitome, Synergy, Vingcard, Nucleus, Vision, GoConcierge, Microsoft Office
GI AllianceNYSE: CAH: Nationwide network of physician-led gastroenterology and digestive health practices.
Supervises front desk staff, manages guest check-in and checkout, trains employees, uses the Opera system, communicates with guests in English, and performs standing and lifting duties.
Opera, Microsoft Windows, computer, printer, telephone, photocopier, facsimile machine
Hotel ZaZa: Luxury boutique hotel collection offering immersive guest experiences.
Requires English communication, guest service, front desk operations, Opera proficiency, employee training, familiarity with hotel equipment, and ability to stand, walk, and lift up to 25 pounds.
Southwest Hospitality Management: Professional third-party hotel management and operations services.
1+ YOE1+ MgmtHigh school diploma/GED, 1+ year front office/guest service experience with personnel management, proficiency with Microsoft programs and property systems, strong communication and customer-service skills.
Property Management System, Brand Portal, Microsoft programs
TPG Hotels & Resorts: Manages and operates a national portfolio of hospitality assets.
High school or equivalent; strong guest service; basic accounting; proficient with computer, calculator, phone; excellent communication and time management.
Hospitality Management Corporation: Manages and operates a diverse portfolio of hotel properties.
High school diploma or equivalent, stable work history, effective time management, guest service and problem-solving skills, computer and reservations system proficiency, and Microsoft Office knowledge.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook