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374 service desk manager jobs at 192 companies in Texas

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Service Desk Manager
Houston, Texas, United States
HybridFull Time
Gulf Coast Regional Blood Center
Gulf Coast Regional Blood Center: A community blood center providing blood and cellular therapies.
7+ YOE3+ Mgmt7+ years IT support experience with 3+ years managing service desk teams; bachelor's in IT or related; experience in healthcare/regulated environments; ITIL knowledge; experience with validated systems; strong communication and leadership.
ServiceNow, Ivanti, Jira Service Management
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1mo
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Service Desk Manager
Lansdowne or Scottsdale or Dallas
$92k-$148k/yr OnsiteFull Time
Alliance Defending Freedom
Alliance Defending Freedom: Protects religious freedom and free speech through legal advocacy.
5+ YOE2+ MgmtBachelor's or equivalent,5+ years desktop/systems support or IT service management,2+ years supervisory experience,experience with Microsoft/Linux/Windows/iOS,AI-assisted tools familiarity,ability to travel.
Microsoft, Linux, Windows, iOS, ITSM, Claude, Copilot
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2mo
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IT Service Desk Manager
Denton, Texas, United States
$52k/yr OnsiteFull Time
University of North Texas System
University of North Texas System: Provides comprehensive higher education and research in North Texas.
3+ YOEBachelor's degree (or equivalent) and 3+ years computing experience; experience managing helpdesk workflows and student staff; knowledge of endpoint management, ticketing/SLA processes, inventory tracking, FERPA, and accessibility standards.
ServiceNow, Jira, Windows, macOS, Microsoft SCCM, Microsoft Intune, Microsoft Active Directory, Microsoft Entra ID
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1mo
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IT Service Desk Lead
Westlake, Texas, United States
$27-$32/hr OnsiteFull Time
Performance Food Group
Performance Food GroupNYSE: PFGC: Distributes food and related products to the foodservice industry.
3+ YOEAssociate's degree, 3+ years IT service desk experience, ITIL knowledge, service desk KPI experience, leadership and communication skills; CompTIA Network+ and MCDST preferred.
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2mo
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Service Desk Manager III, Program Management - Continuous Improvement, OTS Global Service Desk - Strategy COE
Austin or Nashville or Bellevue
$115k-$172k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ Mgmt5+ years program/project management and cross-functional delivery experience, 5+ years team management, experience defining program requirements and using data/metrics; PMP and MBA preferred; SQL knowledge preferred.
SQL
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1w
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Front Desk Manager
Dallas, Texas, United States
OnsiteFull Time
Banner House at T Bar M
Banner House at T Bar M: Private social club for racquet sports, wellness, and dining.
3+ YOERequires 3+ years in front desk, hospitality, guest services, or customer experience management; team leadership experience; hospitality technology proficiency; strong communication, organization, problem-solving, and concierge service skills.
SevenRooms, Peoplevine, Club Automation, Microsoft Office, Google Workspace
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2mo
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Front Desk Manager
Denton, Texas, United States
OnsiteFull Time
O'Reilly Hospitality Management
O'Reilly Hospitality Management: Operates and develops hotels, restaurants, and entertainment venues.
Supervising front desk and F&B teams, maintaining brand standards, managing budgets and cash procedures, scheduling, training, guest service, and experience with PMS, Microsoft Word and Excel. Associates or bachelor’s in hospitality/management preferred.
Property Management System (PMS), Microsoft Word, Microsoft Excel, POS
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1mo
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Service Desk Lead Agent
Wichita Falls, Texas, United States
OnsiteFull Time
United Regional Health Care System
United Regional Health Care System: A regional healthcare employer providing hospital and clinical support services.
1+ YOECoordinate daily service desk operations, ensure SLA performance, triage incidents, coach staff, and enforce ITSM processes; knowledge of ServiceNow, Five9, EMR, and ITIL principles.
ServiceNow, Five9, EMR
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2w
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Assistant Front Desk Manager
Houston, Texas, United States
$25-$29/hr OnsiteFull Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
2+ YOEHigh school diploma/GED or associate degree; 2 years guest services/front desk experience preferred; supervisory and customer service skills; ability to handle complaints and support front desk operations.
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1mo
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Sr. Director, Service Desk Leader
Hyderabad or Texas
HybridFull Time
Unisys
UnisysNYSE: UIS: Provides enterprise-scale IT services and digital transformation solutions.
12+ YOE5+ Mgmt12+ years in IT service management with 5+ years senior delivery leadership, ITIL v4 required, ServiceNow experience, P&L ownership, bachelor's degree required (MBA preferred), executive presence.
Unisys Service Experience Accelerator (SEA), ServiceNow
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2mo
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Service Desk Team Lead
Miami or Irving
OnsiteFull Time
Lennar
LennarNYSE: LEN: Builds and sells quality residential homes across the United States.
5+ YOE5+ years relevant IT experience; high school diploma required (bachelor's preferred); strong troubleshooting, communication, and mentorship skills; experience with complex installations, LAN/WAN, and Service Now; CompTIA A+ or equivalent preferred.
Service Now, LAN/WAN
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1d
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Service Desk Technician
Midland or Odessa
FieldFull Time
Targa Resources
Targa ResourcesNYSE: TRGP: Midstream providing natural gas and NGL infrastructure services.
3+ YOERequires 3+ years of IT, deskside, or field support experience; driver's license; frequent travel; endpoint troubleshooting and deployment skills; ServiceNow, Microsoft Intune, Endpoint Manager, SCCM, or similar platform experience.
ServiceNow, Microsoft Windows, Microsoft Office 365, Microsoft Intune, Microsoft Endpoint Manager, SCCM
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1mo
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Front Desk Assistant Manager
Addison, Texas, United States
$20-$22/hr OnsiteFull Time
Renaissance Dallas Addison Hotel
Renaissance Dallas Addison Hotel: Luxury hotel offering accommodation, dining, and event venues.
2+ YOE2+ Mgmt2+ years full-service hotel front desk supervisory experience, high school diploma or GED required (associates preferred), valid state driver’s license, strong communication, problem-solving, and financial skills.
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1w
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Overnight Front Desk Manager (JW Marriott Houston 261)
Houston, Texas, United States
OnsiteFull Time
HM Alpha Hotels & Resorts
HM Alpha Hotels & Resorts: Management for luxury and upper upscale hotels.
2+ YOERequires 2+ years in a hospitality front desk supervisory role, team management, scheduling, training, guest concern resolution, front desk systems, and payment handling.
Property Management System (PMS)
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4w
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Experience Team Service Desk Coordinator
Austin, Texas, United States
$16/hr OnsitePart Time
Paul Mitchell Schools
Paul Mitchell Schools: Vocational training in cosmetology and beauty arts.
Previous sales and guest service experience, strong communication and organization, cash management, inventory control, phone system and basic computer skills, passion for beauty industry.
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1w
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Overnight Front Desk Manager (JW Marriott Houston 261)
Houston, Texas, United States
OnsiteFull Time
HM Alpha Hotels & Resorts
HM Alpha Hotels & Resorts: Operates and manages luxury hotels and resorts.
2+ YOERequires 2+ years of front desk supervisory experience, team management, scheduling, training, guest concern resolution, front desk systems knowledge, and a high school diploma; bachelor's degree preferred.
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3w
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Front Desk Manager
Austin, Texas, United States
OnsiteFull Time
White Lodging
White Lodging: Develops and operates premium hotels, restaurants, and bars.
Prior front office leadership preferred, experience with PMS, strong guest-service and coaching skills, operational and financial reporting experience.
PMS, DailyPay
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2d
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Front Desk Supervisor
Dallas, Texas, United States
OnsiteFull Time
Peachtree Group
Peachtree Group: Invests in and manages hospitality and commercial real estate assets.
Supervise front desk operations, train and coach guest services staff, resolve guest issues, coordinate with hotel departments, and manage front desk cash transactions.
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1mo
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Global Security Systems Service Desk Analyst
Austin or Kansas City or Nashville or Europe
$75k-$80k/yr RemoteFull Time
Securitas
SecuritasNasdaq Stockholm: SECU B: Provides protective services including guarding and electronic monitoring.
3+ YOE3+ years technical support or security systems experience; proven incident management and troubleshooting for access control and CCTV; familiarity with Lenel OnGuard, Milestone, Axis, APEX or Jira Service Management; strong communication and customer service skills.
Lenel OnGuard, Milestone, Axis, APEX, Jira Service Management, TCP/IP
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1d
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Service Desk Technician in Midland, Texas
Midland or Odessa
FieldFull Time
Targa Resources
Targa ResourcesNYSE: TRGP: Operates infrastructure for natural gas and liquid logistics services.
3+ YOERequires 3+ years of IT, deskside, or field support experience; driver’s license; frequent travel; endpoint troubleshooting and deployment skills; service management experience; and ability to lift 50 pounds.
Microsoft Windows, Office 365, ServiceNow, Microsoft Intune, Endpoint Manager, SCCM
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