71 service desk manager jobs at 44 companies in Leander, TX
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Service Desk Manager III, Program Management - Continuous Improvement, OTS Global Service Desk - Strategy COE
Austin or Nashville or Bellevue
$115k-$172k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ Mgmt5+ years program/project management and cross-functional delivery experience, 5+ years team management, experience defining program requirements and using data/metrics; PMP and MBA preferred; SQL knowledge preferred.
Paul Mitchell Schools: Vocational training in cosmetology and beauty arts.
Previous sales and guest service experience, strong communication and organization, cash management, inventory control, phone system and basic computer skills, passion for beauty industry.
White Lodging: Develops and operates premium hotels, restaurants, and bars.
Prior front office leadership preferred, experience with PMS, strong guest-service and coaching skills, operational and financial reporting experience.
SecuritasNasdaq Stockholm: SECU B: Provides protective services including guarding and electronic monitoring.
3+ YOE3+ years technical support or security systems experience; proven incident management and troubleshooting for access control and CCTV; familiarity with Lenel OnGuard, Milestone, Axis, APEX or Jira Service Management; strong communication and customer service skills.
Lenel OnGuard, Milestone, Axis, APEX, Jira Service Management, TCP/IP
Birds Barbershop: Provider of hair salon and barbershop services across Austin.
Greeting clients, managing appointment bookings and phone inquiries, maintaining front desk and retail areas, handling client concerns, and collaborating with service staff.
TechOp Solutions International: Provides technical consulting and operational support to government agencies.
10+ YOE1+ MgmtBachelor's degree, 10 years overall experience, 3+ years in customer service/help desk, 1+ year supervisory experience, proficiency with Microsoft Office, and security eligibility.
Whim Hospitality: Hospitality managing resort, dining, and event venues.
1+ YOEPrevious front desk or customer service experience preferred; strong communication, problem-solving, multitasking; familiarity with hotel management software a plus; ability to engage guests professionally.
Pacific Hospitality Group: Developer and operator of luxury hotels and resort properties.
Providing excellent guest service, check-in/check-out, reservations, handling inquiries, night audit, multi-line phone use, and familiarity with hotel management software; prior front-desk or hotel experience preferred.
multi-line phone systems, hotel management software
McKibbon Hospitality: Full-service hotel management, development, and investment firm.
Previous front desk or similar experience, high school diploma or equivalent, computer proficiency, basic math, excellent customer service and communication, ability to use property management and POS systems.
Woodford or Wisconsin Dells or Sandusky or Pocono Manor or Round Rock or Spotsylvania County
$55k-$65k/yrOnsiteFull Time
Kalahari Resorts & Conventions: Operates large African-themed waterpark resorts and convention centers.
2+ YOE1+ MgmtRequires 2+ years of related experience, 1–2 years supervising or managing guest service teams, hospitality or guest resolution experience, POS/PMS and revenue tools, Excel proficiency; bachelor's preferred.
Omni Hotels & Resorts: Operates luxury hotels, resorts, and golf courses globally.
1+ YOEMinimum 1 year front office experience, age 18+, customer service and cash-handling experience, ability to stand for long periods, familiarity with front desk systems and emergency procedures, and ability to train new staff.
Epitome, Synergy, Vingcard, Nucleus, Vision, GoConcierge, Microsoft Office
GI AllianceNYSE: CAH: Nationwide network of physician-led gastroenterology and digestive health practices.
Supervises front desk staff, manages guest check-in and checkout, trains employees, uses the Opera system, communicates with guests in English, and performs standing and lifting duties.
Opera, Microsoft Windows, computer, printer, telephone, photocopier, facsimile machine
Hotel ZaZa: Luxury boutique hotel collection offering immersive guest experiences.
Requires English communication, guest service, front desk operations, Opera proficiency, employee training, familiarity with hotel equipment, and ability to stand, walk, and lift up to 25 pounds.
TPG Hotels & Resorts: Manages and operates a national portfolio of hospitality assets.
High school or equivalent; strong guest service; basic accounting; proficient with computer, calculator, phone; excellent communication and time management.
Aeris Lung and Sleep: Outpatient clinic providing pulmonary and sleep medicine services.
Experience in a medical office preferred; ability to manage patient check-in/out, multi-line phone, scheduling, insurance verifications, payments, and strong patient communication skills.
Finley's Barbershop: A barbershop that creates a welcoming environment where clients relax, look great, and feel confident.
2+ YOE2+ years customer service experience, professional appearance, strong communication, phone etiquette, ability to manage bookings, POS transactions, and work in a fast-paced team environment.
Flash: Cloud platform for parking management and electric vehicle charging.
Experience in end-user IT support, device imaging/deployment, mixed-device support, cloud identity tools, asset management, strong communication and customer service skills.
Google Workspace, JumpCloud, Slack, Jira, Confluence, Microsoft O365, Windows, MacBooks, iPads
Tampa or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or California or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Tulsa or Washington or Denver or Des Moines or Detroit or Boca Raton or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Houston or Grand Rapids or Indianapolis or Irvine or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or New York City or Oklahoma City or Orlando or Philadelphia or Phoenix or Pittsburgh or Portland
$91k-$322k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
6+ YOEHigh school diploma or equivalent; minimum 6 years of experience; strong enterprise risk management, systems thinking, contractual risk mitigation, business process improvement, leadership and coaching skills.