1,861 service excellence manager jobs at 951 companies in Hackensack, NJ
2mo
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Operations Excellence Manager
New Brunswick or Newark or Philadelphia or Lancaster
FieldFull Time
Experience in quality/service/cleanliness (QSC) assessments, supporting new store openings, training, cross-functional communication, coaching store operators, and driving operational excellence.
1w
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Engineering Excellence Team Manager
Whippany, New Jersey, United States
$150k-$175k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years in technical services, including 3 years as an engineering manager or equivalent; engineering degree or vocational training, relevant licenses, CMMS and BMS knowledge, and subcontractor management experience.
Computerized Maintenance Management Systems, TRIRIGA, IBM, Building Management Systems (BMS), Automated Logic, Microsoft Word, Microsoft Excel
1mo
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Manager, Nursing Excellence FT Days
Englewood, New Jersey, United States
$115k-$140k/yr OnsiteFull Time
3+ YOE3+ MgmtBSN required (MS preferred), current New Jersey RN license, 3+ years acute care nursing leadership/education, knowledge of Magnet process, Excel/PowerPoint proficiency, project management and communication skills.
Microsoft Excel, Microsoft Office, PowerPoint
1w
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Global Operational Excellence Lead
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
AWS, Azure, GCP, SIEM, Security Lakehouse, SOAR, AI, SRE, DevOps, ITOM, ITSM, ITIL
1w
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Manager, Client Service
Chicago or New York City or Norwalk
$79k-$97k/yr HybridFull Time
2+ YOE2+ years client-service market research experience, bachelor’s degree in related field, strong project management, Microsoft Office proficiency, excellent communication and analytical skills.
Microsoft Office
1w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
3d
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Consumer Group Expert Services Operations - Ops Excellence & Partnerships
San Diego or Atlanta or Frisco or Mountain View or New York City or Tucson or United States
$132k-$200k/yr OnsiteFull Time
5+ YOERequires 5–7 years in program management, HR operations, workforce operations, or related fields; experience designing operational frameworks, managing system dependencies, and leading cross-functional workstreams.
TurboTax, Credit Karma, QuickBooks, Mailchimp
1mo
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Regional Service Manager - Manhattan, NY
New York City, New York, United States
$150k-$206k/yr FieldFull Time
8+ YOEBS/BA or equivalent,8+ years related experience,strong organizational and communication skills,financial/P&L literacy,experience managing remote field service teams,proficiency with complex Excel workbooks.
Microsoft Excel, Microsoft Office
3mo
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Customer Service Manager
Englishtown, New Jersey, United States
$20-$21/hr OnsiteFull Time
Excellent customer service, basic computer skills, trustworthy with references, friendly, and desire to learn; front-end retail management experience preferred.
1mo
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Member Service Manager
Summit or Millburn or Short Hills
$65k/yr OnsiteFull Time
3+ YOE3+ years event or hospitality experience; strong organizational, budget and vendor management skills; excellent communication and customer service; bachelor’s degree preferred.
Microsoft Office
1mo
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Regional Service Manager - Manhattan, NY
New York City, New York, United States
$150k-$206k/yr HybridFull Time
8+ YOEBS/BA or equivalent, 8+ years related experience, strong organizational and communication skills, P&L and AR analysis, advanced Excel/pivot table ability, MS Office proficiency, remote team management, diagnostic imaging knowledge.
MS Office, Microsoft Excel, Customer Distress Index (CDI)
3w
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Food Service Manager- H
Rockville Centre, New York, United States
OnsiteFull Time
Manage daily food service operations, supervise staff, ensure food safety and excellent customer service.
1mo
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Service Manager
Fairfield, New Jersey, United States
$120k-$140k/yr OnsiteFull Time
5+ YOE5+ years journeyman service experience, leadership experience, strong customer service and communication skills, intermediate MS Office (Excel, Outlook, Word) proficiency, ability to lift up to 75 lbs and work indoors/outdoors.
Microsoft Excel, Microsoft Outlook, Microsoft Word
2mo
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Customer Service Manager
Brooklyn, New York, United States
$110k-$140k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5+ years of customer service leadership, strong computer and Microsoft Office skills, excellent communication, problem-solving, negotiation, time management, and independent judgment.
Microsoft Office, Sola Quick Assist, FPS, Sola’s Customer Assistance and Ticketing System, CSAT
3w
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Account Service Manager
Philadelphia or Whitehouse Station
OnsiteFull Time
Bachelor's degree or equivalent experience, strong organizational and analytical skills, Excel/Word/Access proficiency, excellent communication, ability to manage priorities and meet deadlines.
Microsoft Excel, Microsoft Word, Microsoft Access
1mo
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Service Manager
Elmwood Park, New Jersey, United States
$81k-$121k/yr OnsiteFull Time
5+ YOE3+ MgmtHigh school diploma required (trade school or bachelor’s preferred). Valid driver’s license. 5 years service/maintenance experience and minimum 3 years supervisory experience. Strong leadership, customer service, P&L and maintenance accounting knowledge; basic computer skills including Microsoft Excel.
Microsoft Excel
1mo
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Manager, Client Service
Westport, Connecticut, United States
$220k-$400k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years management experience, strong program/project management, excellent communication, ability to manage teams (3-4 direct reports), bachelor's degree or equivalent, advanced Microsoft Office proficiency, familiarity with AI platforms a plus.
Microsoft Office, AI platforms
1mo
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Director, Oncology Medical Engagement Excellence
Princeton or Madison
$204k-$247k/yr HybridFull Time
5+ YOEDoctorate (PhD/MD/PharmD) with 5+ years in Medical Affairs, oncology expertise preferred, global experience, strategic thinking, presentation skills, proficiency with analytics/AI tools, English fluency, ability to travel up to 20%.
1w
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Manager, Client Service
New York City, New York, United States
$90k-$125k/yr OnsiteFull Time
5+ YOEBachelor's degree in business, operations, or related field; 5–7 years of financial business operations experience; Salesforce, Wealthscape, Charles Schwab, Fidelity, and Excel proficiency; project management and communication skills.
Wealthscape, Charles Schwab, Fidelity, Salesforce, Microsoft Excel
2w
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Service Center Manager
Sayreville, New Jersey, United States
$85k-$115k/yr OnsiteFull Time
5+ YOE5+ years service operations leadership with P&L experience, DMS/CRM and Excel/BI fluency, valid driver’s license, ability to lift up to 50 lbs and perform physical inspection tasks.
DMS, CRM, Microsoft Excel, BI
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