523 service excellence manager jobs at 291 companies in Lancaster, CA
2mo
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OPERATIONAL EXCELLENCE CONSULTANT
Los Angeles, California, United States
$75k-$80k/yr RemoteFull Time
3+ YOETravel up to 80%; 3-5 years in food service/hospitality; Associate or Bachelor’s in relevant field; strong communication; adaptable to tech; capable of multi-tasking and training.
Microsoft Office, iOS, Data analysis tools
5d
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Senior Director, Incident Management and Service Excellence
Anaheim or Irvine or South Bay or Baldwin Park or Downey
$186k-$241k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7 years in customer service or related work, 4 years managing operational or project budgets, 5 years in leadership with direct reports, and either a relevant bachelor's degree plus 11 years' experience or 14 years' related experience.
2w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
1mo
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Client Service Manager
Los Angeles, California, United States
$140k-$165k/yr HybridFull Time, Part Time
7+ YOEBachelor's in accounting/finance,7+ years progressive nonprofit accounting experience,leadership and staff management,client relationship and project management,Microsoft Excel proficiency,travel availability and occasional after-hours availability.
Microsoft Excel
1mo
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Area Service Manager - Commercial Kitchen Equipment
Los Angeles, California, United States
$105k-$125k/yr OnsiteFull Time
10+ YOE10+ years CKE repair experience, proven leadership managing technicians, proficient with Office 365/Teams/Outlook and advanced Excel, reliable transportation, ability to lift and travel.
Office 365, Teams, Outlook, Microsoft Excel, Windows, augmented reality software, VR software, iPad, PDF
1mo
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Automotive Service Manager
La Crescenta, California, United States
$72k-$102k/yr OnsiteFull Time
1+ YOE1+ year automotive service management experience, strong service sales background, valid driver’s license, ability to lift 70 lbs, excellent communication, and open availability including weekends.
2mo
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Director - Quality and Performance Excellence
Huntington Park, California, United States
$140k-$205k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires five years of quality improvement or risk management experience, five years in leadership, critical thinking, communication, organization, PC skills, and healthcare performance improvement expertise.
PC, FMEAS, CAPA, QAPI, CMS, TJC, Leapfrog, OPPE, FPPE
1w
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Client Service Manager
Los Angeles, California, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEBachelor's degree with one year of experience or equivalent security experience; at least three years of related experience. Requires proficiency in Microsoft Outlook, Word, and Excel.
Microsoft Outlook, Microsoft Word, Microsoft Excel
1mo
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VP, Client Service Manager
Woodland Hills, California, United States
$85k-$125k/yr OnsiteFull Time
3+ YOE3+ years commercial banking experience, college degree preferred, proficiency with Microsoft Excel/Word/PowerPoint, CRM and lending systems; strong communication, analytical and client-service skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe, CRM, Lending Systems, FIS Platform
1mo
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Client Service Manager (Burbank, CA)
Burbank, California, United States
$25-$33/hr OnsiteFull Time
3+ YOE3+ Mgmt3+ years banking operations experience and 3+ years supervising staff; AA preferred; proficiency with Microsoft Word/Excel/Outlook/PowerPoint and core banking systems; strong communication, compliance, and sales skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
1w
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Retail Service and Operations Manager
Winnetka, California, United States
$20/hr OnsiteFull Time
2+ YOE2+ MgmtRequires 2–4 years of retail or customer-focused supervisory experience, high school diploma or GED, team coaching and performance management skills, and POS, Microsoft Outlook, Excel, and HRIS/timekeeping experience.
POS, Microsoft Outlook, Microsoft Excel, HRIS
6d
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Director Transportation Operations Excellence (Irving, TX-Texas, US, 75039)
Irving or Atlanta or Austin or Charlotte or Dallas or Denver or Des Plaines or Houston or Jamaica or Las Vegas or Los Angeles or Miami or Philadelphia or Phoenix or Sacramento or San Francisco or San Francisco or Seattle or Seattle
HybridFull Time
8+ YOE8+ MgmtBachelor's degree or equivalent experience; 8+ years of progressive leadership in aviation or transportation operations; multi-site experience, airside and aviation safety knowledge, analytics, process improvement, and up to 70% domestic travel.
Groundstar, Forms
1mo
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Automotive Service Advisor
Culver City, California, United States
$8k-$13k/mo OnsiteFull Time
Provide excellent customer service, answer calls, identify service needs, sell additional services, use Dealer Management System, and collect payments.
Dealer Management System (DMS)
1mo
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Sales & Service Manager - Beverly Hills
Beverly Hills, California, United States
$34-$41/hr OnsiteFull Time
3+ YOE3-5 years retail leadership experience; working knowledge of Microsoft Word, Excel, and Outlook; strong interpersonal, communication, coaching, scheduling, and budgeting skills; ability to lift up to 50 lbs and stand/move for entire shift.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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SUD - Specialist Service Case Manager (Alvarado & Marengo)
Los Angeles or Los Angeles
$28/hr FieldFull Time
1+ YOERequires 1+ year substance use disorder experience, group facilitation and case management skills, CADDE/CATC/CADAC registration, bilingual English-Spanish proficiency, driver's license, Microsoft Office and Excel knowledge, and addiction studies completion.
Microsoft Office, Microsoft Excel
2mo
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Customer Service Manager - State Farm Agent Team Member
Canyon Country, California, United States
$35k-$60k/yr OnsiteFull Time
0+ YOEInterest in marketing products and services, excellent communication, people-oriented, organized, self-motivated, detail oriented, proactive, strong customer service, team player, multitasking, license eligibility.
1mo
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AVP, Client Service
Los Angeles, California, United States
$80k-$115k/yr HybridFull Time
Supervisory experience preferred; high-touch client service and back-office operations experience; strong computer skills including Microsoft Office and CRM; excellent communication, problem-solving, and leadership abilities.
Microsoft Office, CRM
1mo
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Service Administrator
City of Industry, California, United States
$22-$25/hr OnsiteFull Time
Provide exceptional customer service, manage repair orders, prepare estimates, coordinate repairs, strong accounting and data-entry skills, Windows and Karmak Fusion experience preferred, excellent communication and punctuality.
Microsoft Windows, Karmak Fusion
1mo
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Retail Service and Operations Manager
Palmdale, California, United States
$20/hr OnsiteFull Time
2+ YOE2+ Mgmt2–4 years supervisory retail experience, high school diploma/GED required, experience with POS/HRIS/Excel/Outlook, strong communication, merchandising, cash management, and ability to work flexible shifts including nights/weekends/holidays.
POS, Microsoft Outlook, Microsoft Excel, HRIS, GATR, GADD, CRM
1mo
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Sr. Account Manager, Client Services
Los Angeles, California, United States
$85k-$90k/yr RemoteFull Time
5+ YOE5–8 years in experiential marketing or client services, experience managing large-scale integrated programs and budgets, strong financial/scope management, excellent communication and presentation skills.
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