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27 software support analyst jobs at 22 companies in Frederick, MD

1mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
ID.me
ID.me: Provides secure digital identity verification and authentication services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
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3mo
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Mid Research Analysis Support (All Source Analyst)
Fort Meade, Maryland, United States
OnsiteFull Time
Prescient Edge
Prescient Edge: Provides intelligence, security, and defense support services.
Experience with office software and a range of analyst tools, databases, and knowledge management; multiple education pathways with relevant experience; TS/SCI security with CI poly or ability to obtain.
Office productivity software, analyst tools, databases, knowledge management solutions
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3w
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Decision Support Analyst II
Baltimore, Maryland, United States
$33-$50/hr OnsiteFull Time
University of Maryland Medical System
University of Maryland Medical System: Operates hospitals and clinics providing comprehensive medical healthcare services.
3+ YOEBachelor's in Finance/Accounting required (or equivalent Decision Support experience); minimum 3 years financial/FP&A/ budgeting/managed care experience; working knowledge of decision support and financial software; strong communication and analytical skills.
Pathways Decision Support Product, Lotus, Microsoft Excel, DBASE, Microsoft Access, Microsoft Word
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1mo
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CONSTRUCTION TECHNOLOGY SUPPORT ANALYST
Annapolis Junction, Maryland, United States
$27-$34/hr OnsiteFull Time
Carter Machinery
Carter Machinery: Sales and service of Caterpillar heavy equipment and machinery.
0+ YOEEntry-level construction technology support role; technical support experience preferred; travel to customer sites; strong communication and troubleshooting skills.
GNSS, site positioning, machine control, diagnostic tools, computers, tablets
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1w
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Software Technical Business Analyst - Herndon, VA
Herndon or St. Louis
OnsiteFull Time
Hubbell
HubbellNYSE: HUBB: Designs and manufactures electrical products and utility infrastructure solutions.
5+ YOE5+ years as a business/technical analyst supporting software product delivery; strong requirements, API/integration, workflow, data and acceptance-criteria skills; excellent communication and analytical ability.
Azure DevOps, Jira, Confluence, Visio, Lucidchart, Figma
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1mo
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Senior Cloud Functional Analyst
Chantilly, Virginia, United States
$112k-$222k/yr HybridFull Time
Accenture Federal Services
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
5+ YOE5+ years experience as a functional analyst or cloud product/ business analyst supporting cloud modernization; active TS/SCI with Poly; strong multi-cloud (AWS, Azure, GCP) knowledge; experience with IaC, Jira, and cloud security frameworks.
AWS, Azure, GCP, IAM, VPC, VNet, Lambda, Functions, Kubernetes, ECS, AKS, GKE, Jira, Terraform, CloudFormation, Bicep, KMS, NIST, FedRAMP, Zero Trust
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1mo
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System Integration Business Analyst - Software Compliance
Huntsville or Bethesda
$64k-$127k/yr RemoteFull Time
Lockheed Martin
Lockheed MartinNYSE: LMT: Designs and manufactures global security and aerospace systems.
Knowledge of software asset management and IT support, experience with Microsoft Suite, helpdesk ticketing systems (Remedy/ServiceNow), reporting and data analysis, software reconciliation/licensing, FileMaker Pro and Procure-to-pay (P2P) experience preferred.
Microsoft Suite, Remedy, ServiceNow, FileMaker Pro, Procure-to-pay (P2P)
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6d
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Procurement Senior Analyst, Software Asset Management (SAM)
Bowie or McLean
$65k-$115k/yr HybridFull Time
FTI Consulting
FTI ConsultingNYSE: FCN: Global business advisory firm helping organizations manage change and risk.
3+ YOEBachelor's degree, 3+ years SAM or IT procurement experience, hands-on ServiceNow SAMPro experience, strong Excel and communication skills, ability to support audits and vendor true-ups.
ServiceNow SAMPro, Flexera, Snow, Aspera, Microsoft Excel, Microsoft PowerPoint
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1mo
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Senior Application Support Specialist
Washington, District of Columbia, United States
$104k-$125k/yr OnsiteFull Time
URAC
URAC: Independent nonprofit organization providing healthcare accreditation and quality standards.
5+ YOE5+ years as an analyst supporting users via system configuration; expert software configuration, relational databases, reporting, ITSM/ITIL v3 knowledge, MS Office proficiency, 3+ years project management, strong communication and troubleshooting skills.
Microsoft Dynamics, Salesforce.com, AccreditNet, SharePoint, MS Word, Microsoft Excel, MS PowerPoint, MS Access, MS Outlook, GotoMeeting, Webex, ITIL v3
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1w
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Title Analyst
Washington, District of Columbia, United States
$66k-$136k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
2+ YOE2+ years researching real estate and property tax records; litigation support experience; familiarity with legal research tools and litigation/document management software; strong written and oral communication and organization skills.
Relativity, Microsoft Excel, LEXIS, Westlaw, ArcGIS, ESRI, Trial Director, OnCue
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3w
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Senior Technical Business Analyst
Reston or Virginia or United States
$81k-$139k/yr RemoteFull Time
ICF
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
5+ YOEBachelor's degree (or equivalent experience), 5+ years as a business analyst supporting IT/software projects, experience with requirements, SDLC, data analysis, ETL/data mapping, Power BI and SQL, strong Excel/Visio/PowerPoint skills; background check and drug screen required.
Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Power BI, SQL, JIRA, Microsoft SharePoint, Microsoft Project
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5d
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Technical Analyst
Washington, District of Columbia, United States
$124k-$186k/yr OnsiteFull Time
Amentum
AmentumNYSE: AMTM: Provides engineering, technology, and mission support to government agencies.
5+ YOEMaster-level skills designing, implementing, and troubleshooting litigation support software; 5+ years hands-on experience with lit support tools, data migrations, and handling financial crimes/non-compliance cases; US citizenship and ability to obtain MRPT credentials.
RelOne, Nuix, Axiom
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4d
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Program Analyst
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$173k/yr HybridFull Time
Department of Veterans Affairs
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOESpecialized experience designing, developing, testing, maintaining and supporting software and reporting solutions using Microsoft SQL Server, C#/.NET and BI tools; knowledge of data management and web technologies; U.S. citizenship required.
Microsoft SQL Server, SQL Server Reporting Services, SAS, Power BI, Microsoft SharePoint, C#, .NET Framework
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10h
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Program Analyst
Washington, District of Columbia, United States
OnsiteFull Time
Green Expert Technology
Green Expert Technology: Provides engineering and technical services for government defense programs.
1+ YOEBachelor's in business or equivalent, active DoD Secret clearance, 1-2 years administrative support experience, MS Office/Excel/PowerPoint/MS Project, SharePoint, Windows software installation, records management and Navy ship change document knowledge preferred.
Windows, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, SharePoint
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1mo
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Systems Analyst, Infrastructure
Rockville, Maryland, United States
$69k-$87k/yr HybridFull Time
Lafayette Federal Credit Union
Lafayette Federal Credit Union: A member-owned credit union offering personal and business banking.
Experience administering virtual server environments, Microsoft Windows 10/11 and Windows Server (2016-2022), backup monitoring and testing, hardware/software installation, user account and permissions management, vendor support, and procedure documentation.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Windows Server 2016, Microsoft Windows Server 2019, Microsoft Windows Server 2022
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1mo
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Senior Program Analyst
Fort Meade, Maryland, United States
OnsiteFull Time
Tharros
Tharros: Provides specialized cybersecurity defense and vulnerability research services.
10+ YOEActive TS/SCI with Poly required; Bachelor's degree with 10 years' experience (or equivalent experience). Experience with PPBE/PPBE processes, DEAMS or DAI Budget software, financial portfolio support, strong writing/editing and records management; PMP desired.
DEAMS, DAI Budget, Microsoft PowerPoint
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4d
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Technical Project Analyst
McLean, Virginia, United States
$120k-$130k/yr HybridMultiple Commitments Available
iCatalyst
iCatalyst: Provides IT modernization and AI solutions to federal agencies.
15+ YOEPublic Trust clearance required; 15+ years supporting software/compliance projects; bachelor’s in STEM/CS or related; strong analytics, documentation, release and stakeholder coordination experience.
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1mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
ZoomInfo
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
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2mo
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Computer System Analyst
Arlington, Virginia, United States
$39-$43/hr OnsiteFull Time
One Federal Solution
One Federal Solution: Provides professional and technical services to federal government agencies.
4+ YOEBachelor's in Computer Science or related field; eligible for Federal Public Trust; 4 years general + 2 years specialized in systems analysis, app support, databases, or software development; strong communication and problem-solving.
Microsoft Office, SharePoint
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1mo
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Financial Analyst I (Federal Consulting)
Washington, District of Columbia, United States
OnsiteFull Time
Sikich
Sikich: Provides professional accounting, tax, and technology consulting services.
4+ YOEOn-site in Washington, DC daily. Bachelor’s in Business/Accounting required, minimum 4 years supporting federal financial management processes, strong communication and software skills, knowledge of federal financial systems preferred.
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