99 technical support analyst jobs at 76 companies in Frederick, MD
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Technical Support Analyst
Washington, District of Columbia, United States
$60k-$75k/yrHybridFull Time
National Association of REALTORS: Provides advocacy, education, and resources for real estate professionals.
1+ YOE1-3 years IT support/help desk experience; basic knowledge of Windows, macOS, Microsoft 365, and computer hardware; strong customer service, troubleshooting, documentation, and organizational skills; willingness to learn new technologies.
Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft OneDrive, Microsoft SharePoint, Microsoft Exchange Online, Microsoft AD/Entra ID (Azure AD), Microsoft Intune, Zendesk, Jira Service Management
Brunswick Group: Provides strategic advisory services for high-stakes corporate communications.
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
4+ YOEBachelor's in CS/IT/cybersecurity,4 years Linux/UNIX IT support,ability to obtain Secret clearance,EMR not required,critical thinking and communication skills.
Linux, UNIX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Visio
Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
Stahl Companies: Provides program management and advocacy to connect commercial technology companies and small businesses with government programs.
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
Owings Mills or Maryland or Colorado or Washington or Washington or New York or California or United States
$77k-$131k/yrHybridFull Time
T. Rowe PriceNASDAQ: TROW: Provides global investment management and retirement planning services.
Experience as a technical/business or systems analyst in complex technology environments; strong requirements elicitation, stakeholder management, databases and SQL, APIs and integrations, data analysis/validation, Agile delivery, and support for test automation and AI initiatives.
Alexandria or Austin or Texas or Virginia or United States
$55k-$65k/yrRemoteFull Time
Advanced Solutions International: Cloud software for association and non-profit management.
2+ YOE2+ years technical support experience, bachelor's in IT/CS or equivalent experience, strong technical background, proficient with Windows/Windows NT, excellent communication and problem-solving skills.
TopClass, iMIS, OpenWater, Clowder Mobile, Windows, Windows NT
AmentumNYSE: AMTM: Provides engineering, technology, and mission support to government agencies.
5+ YOEMaster-level skills designing, implementing, and troubleshooting litigation support software; 5+ years hands-on experience with lit support tools, data migrations, and handling financial crimes/non-compliance cases; US citizenship and ability to obtain MRPT credentials.
CACINYSE: CACI: Provides information technology and professional services to government clients.
5+ YOEDOJ MBI obtainable (US citizenship), 5+ years hands-on technical experience, Oracle/Unix and PL/SQL expertise preferred, strong communication and analytic skills, litigation support and data analytics experience desirable.
Oracle, Oracle Forms and Reports, Oracle Internet Developer Suite, PL/SQL, Unix, ESRI, Tableau, Relativity, ACEDS
Brown Advisory: Provides investment management and financial advisory services to global clients.
3+ YOE3+ years as a business analyst supporting applications, infrastructure, or security; experience with financial/portfolio systems (e.g., Addepar), data integrations, Agile, and project management tools; BS in IT/CS or related required; certifications preferred.
Addepar, Canoe Intelligence, Microsoft Project, Jira, Confluence, Atlassian Suite, GitHub, Redmine, Version One, Yodiz, Smartsheet, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Box.com
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEBachelor's degree and 7+ years' experience in Child Support system modernization or related technical analysis, QA or PM roles; strong analytical, communication, and stakeholder skills; familiarity with databases, operating systems, cloud, and agile/waterfall methods.
Windows, Linux, UNIX, OS X, DB2, Oracle, Microsoft SQL Server, TOAD, Salesforce, Dynamics 365, Microsoft SharePoint, Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Smartsheet, Microsoft Project
(Technical Targeter- Operations Support) Cyber Technical Analyst Principal
Chantilly, Virginia, United States
$124k-$207k/yrOnsiteFull Time
GCI: Engineering and analytics solutions for national security missions.
8+ YOE8+ years applying targeting, computer network exploitation, forensics, network administration, and technical analysis in intelligence contexts; proficiency with Windows/Linux and scripting; strong communication and independent execution.
HubbellNYSE: HUBB: Designs and manufactures electrical products and utility infrastructure solutions.
5+ YOE5+ years as a business/technical analyst supporting software product delivery; strong requirements, API/integration, workflow, data and acceptance-criteria skills; excellent communication and analytical ability.
Owings Mills or Maryland or Colorado or Washington or District of Columbia or New York or California or United States
$77k-$131k/yrHybridFull Time
T. Rowe PriceNASDAQ: TROW: Global investment management firm providing funds and retirement services.
Proven technical business/systems analysis experience; requirements elicitation and documentation; SQL, databases, APIs, data mapping and validation; support for test automation and AI initiatives; Agile experience.
The Britton Group: Provides analytic services for national security programs
6+ YOEActive TS/SCI with polygraph; Bachelor's in a technical field or equivalent experience; 6+ years analytic/targeting experience; 3+ years supporting IC missions; familiar with targeting tools; strong communication; multitask in fast-paced environment.
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
5+ YOEBachelor's degree (or equivalent experience), 5+ years as a business analyst supporting IT/software projects, experience with requirements, SDLC, data analysis, ETL/data mapping, Power BI and SQL, strong Excel/Visio/PowerPoint skills; background check and drug screen required.
Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Power BI, SQL, JIRA, Microsoft SharePoint, Microsoft Project
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
3+ YOEHigh School diploma/GED, 3+ years desktop/technology support experience with Windows 10/11, 2+ years networking (TCP / IP, LAN, WAN), 2+ years Microsoft Office troubleshooting, ability to travel locally, strong communication and troubleshooting skills. Certifications (CompTIA A+/Network+, Microsoft) and Bachelor's degree preferred.
Windows 10, Windows 11, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, TCP / IP, LAN, WAN, Bomgar, Altiris, Android, iOS, iPad, iPhone, enterprise-approved AI tools, service ticketing / tracking systems, Remote Control / Remote Assistance tools
Ventus Executive Solutions: Provides engineering and program management for naval defense systems.
1+ YOESTEM degree (Bachelors+5 yrs, Masters+3 yrs, or PhD+1 yr) with experience supporting federal acquisition, budgeting, technical program management, documentation, and stakeholder coordination; active Secret clearance required.
Guidehouse: Provides management and technology consulting services to diverse organizations.
4+ YOEU.S. citizenship and ability to obtain Public Trust; 4+ years supporting technology projects; PMP preferred (or ability to obtain); experience with technical project management, enterprise systems, risk escalation, and strong communication skills.
Green Expert Technology: Provides engineering and technical services for government defense programs.
8+ YOEBachelor's in technical field, 8 years database/technical data analytics or info systems support, experience with Navy enclaves/NMCI/NAVSEA, DoD Secret clearance, Microsoft Access/Excel proficiency, Windows 10 troubleshooting.
AMIS, iNAVSEA SharePoint, Microsoft Access, Microsoft Excel, Windows 10, NMCI, DTIC