26 software support analyst jobs at 24 companies in Towson, MD
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IT Support Analyst
Edgewood, Maryland, United States
$54k-$86k/yr HybridFull Time
3+ YOEProvide desktop, network, and application support; manage Intune and O365; user onboarding/offboarding; hardware/software installations; after-hours/on-call.
Intune, Office 365, VMware, Linux, Cisco Routers and Switches
1mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
1w
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IT Support Analyst
Washington, District of Columbia, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEProvide end-user technical support across hospital locations, troubleshoot hardware/software/network issues, build OS images, and document ticket resolution. Requires 1+ years IT support or 8 years experience in lieu; knowledge of Windows, macOS, networking, Active Directory, and ServiceNow.
Microsoft Windows 10, Microsoft Windows, macOS, Microsoft Office, JAMF, SCCM, Active Directory, ServiceNow, Android, iOS
1mo
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Decision Support Analyst II
Baltimore, Maryland, United States
$33-$50/hr OnsiteFull Time
3+ YOEBachelor's in Finance/Accounting required (or equivalent Decision Support experience); minimum 3 years financial/FP&A/ budgeting/managed care experience; working knowledge of decision support and financial software; strong communication and analytical skills.
Pathways Decision Support Product, Lotus, Microsoft Excel, DBASE, Microsoft Access, Microsoft Word
2mo
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CONSTRUCTION TECHNOLOGY SUPPORT ANALYST
Annapolis Junction, Maryland, United States
$27-$34/hr OnsiteFull Time
0+ YOEEntry-level construction technology support role; technical support experience preferred; travel to customer sites; strong communication and troubleshooting skills.
GNSS, site positioning, machine control, diagnostic tools, computers, tablets
2d
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
2w
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Requirements Analyst
Washington, District of Columbia, United States
$120k-$130k/yr HybridFull Time
2+ YOEBachelor's preferred; 2+ years as a business/requirements/functional analyst for software projects; experience documenting processes, supporting UAT, and partnering with stakeholders; U.S. citizenship and ability to pass background investigation required.
Power Apps, Power Automate, Dataverse, Microsoft SharePoint, Visio, Figma, Balsamiq
1d
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Training & Administrative Analyst
Bethesda, Maryland, United States
OnsiteFull Time
Provide software training and support for legacy systems and Workday, create documentation, liaise between accounting and operations, advanced Microsoft Office skills, bilingual English/Spanish, prior admin or technical support experience preferred.
Workday, Microsoft Excel, Microsoft Word, Microsoft Outlook
2w
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Data Analyst
Alexandria, Virginia, United States
$18-$35/hr OnsiteFull Time
High school diploma or GED, US residency/work history requirement, valid driver’s license and personally owned vehicle, top secret clearance, ability to analyze documents and use MS Office; experience with scanning software and shift work.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook
3w
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Procurement Senior Analyst, Software Asset Management (SAM)
Bowie or McLean
$65k-$115k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years SAM or IT procurement experience, hands-on ServiceNow SAMPro experience, strong Excel and communication skills, ability to support audits and vendor true-ups.
ServiceNow SAMPro, Flexera, Snow, Aspera, Microsoft Excel, Microsoft PowerPoint
1mo
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Senior Application Support Specialist
Washington, District of Columbia, United States
$104k-$125k/yr OnsiteFull Time
5+ YOE5+ years as an analyst supporting users via system configuration; expert software configuration, relational databases, reporting, ITSM/ITIL v3 knowledge, MS Office proficiency, 3+ years project management, strong communication and troubleshooting skills.
Microsoft Dynamics, Salesforce.com, AccreditNet, SharePoint, MS Word, Microsoft Excel, MS PowerPoint, MS Access, MS Outlook, GotoMeeting, Webex, ITIL v3
11h
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Full Stack Programmer Analyst
Miami or Vienna
$50k-$52k/yr HybridFull Time
0+ YOEBachelor’s degree or equivalent experience; 0–1 years of application development experience, production support, SQL, version control, and full-stack development skills. Public Trust clearance required.
Oracle, APEX, SQL, JavaScript, jQuery, Ajax, XML, HTML5, CSS, SOAP, SVN, Git, Agile, DevSecOps
3w
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Technical Analyst
Washington, District of Columbia, United States
$124k-$186k/yr OnsiteFull Time
5+ YOEMaster-level skills designing, implementing, and troubleshooting litigation support software; 5+ years hands-on experience with lit support tools, data migrations, and handling financial crimes/non-compliance cases; US citizenship and ability to obtain MRPT credentials.
RelOne, Nuix, Axiom
3d
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOECompTIA A+ or Associate's degree in IT or 2+ years IT support experience; proficiency with Windows 7/10/11, iOS, Android; hardware/software installation; strong communication; on-call availability for emergencies.
Windows 7, Windows 10, Windows 11, iOS, Android, Point of Sale (POS), TCP/IP, LAN
2d
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Configuration Analyst
Arlington or Fort Meade or North Charleston
OnsiteFull Time
2+ YOESupport CM for hardware/software/documentation, manage change control (ECP/RFD/NOR), conduct FCAs/PCAs, use DoD systems such as DITPR; BS+2 years or 4 years experience in lieu; active TS/SCI required.
DoD IT Portfolio Repository (DITPR)
1mo
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Customer Solutions Analyst II
Bethesda or Vancouver or Waltham
$49k-$77k/yr HybridFull Time
4+ YOE4+ years in technical support or support engineering for B2B software; troubleshooting APIs, integrations, CRM syncs; proficiency with browser developer tools, HAR files, log analysis, SQL; strong written/verbal communication.
ZoomInfo, browser developer tools, HAR files, Salesforce, HubSpot, SQL, Zendesk, Salesforce Service Cloud
2mo
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Computer System Analyst
Arlington, Virginia, United States
$39-$43/hr OnsiteFull Time
4+ YOEBachelor's in Computer Science or related field; eligible for Federal Public Trust; 4 years general + 2 years specialized in systems analysis, app support, databases, or software development; strong communication and problem-solving.
Microsoft Office, SharePoint
3d
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Appian Security Business Analyst
Washington, District of Columbia, United States
OnsiteFull Time
Active Secret clearance; intermediate proficiency in cybersecurity fundamentals, assessment, and operations; strong software testing and solution-validation skills; ability to work with developers and support Agile testing.
Appian
2w
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Senior Practice Technology Analyst
Boston or New York City or Chicago or Washington or Los Angeles
$117k-$195k/yr HybridFull Time
4+ YOEBachelor's degree,4+ years in a law firm or legal technology environment,experience supporting legal software,knowledge of generative AI legal platforms,training and documentation skills.
1mo
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Financial Analyst I (Federal Consulting)
Washington, District of Columbia, United States
OnsiteFull Time
4+ YOEOn-site in Washington, DC daily. Bachelor’s in Business/Accounting required, minimum 4 years supporting federal financial management processes, strong communication and software skills, knowledge of federal financial systems preferred.
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