88 technical support analyst jobs at 72 companies in Towson, MD
1mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
1mo
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Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
2w
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Technical Business Analyst
Arlington, Virginia, United States
$104k-$218k/yr HybridFull Time
7+ YOEActive Secret clearance, Bachelor’s degree,7+ years as a technical/business analyst supporting enterprise data platforms; experience with Agile, Azure DevOps or Jira, and cloud data solutions.
Azure DevOps, Jira, Azure Data Factory, Azure Synapse Analytics, Azure Storage, Azure Functions, Azure SQL, Azure Monitor, Power BI, CI/CD, DevSecOps
2w
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Technical Business Analyst
Arlington, Virginia, United States
$104k-$218k/yr HybridFull Time
7+ YOEActive Secret clearance, Bachelor’s degree, 7+ years as a technical/business/systems analyst supporting enterprise data or cloud initiatives; experience with Agile, Azure DevOps or Jira, and working with Azure-based data platforms.
Microsoft Azure, Azure Data Factory, Azure Synapse Analytics, Azure Storage, Azure Functions, Azure SQL, Azure Monitor, Azure DevOps, Jira, Power BI
3d
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Technical and Management Support Analyst I
Arlington, Virginia, United States
$100k-$110k/yr HybridFull Time
5+ YOE5+ years providing IT services to federal customers, bachelor\u0002s degree or relevant experience, Secret clearance, Microsoft Office experience, strong customer service and project management.
Microsoft Office, LAN, Video Teleconferencing (VTC)
3w
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Technical Analyst
Washington, District of Columbia, United States
$124k-$186k/yr OnsiteFull Time
5+ YOEMaster-level skills designing, implementing, and troubleshooting litigation support software; 5+ years hands-on experience with lit support tools, data migrations, and handling financial crimes/non-compliance cases; US citizenship and ability to obtain MRPT credentials.
RelOne, Nuix, Axiom
1mo
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WBT - Tech Support Analyst I
Alexandria or Austin or Texas or Virginia or United States
$55k-$65k/yr RemoteFull Time
2+ YOE2+ years technical support experience, bachelor's in IT/CS or equivalent experience, strong technical background, proficient with Windows/Windows NT, excellent communication and problem-solving skills.
TopClass, iMIS, OpenWater, Clowder Mobile, Windows, Windows NT
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Technical Business Analyst
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
3+ YOE3+ years as a business analyst supporting applications, infrastructure, or security; experience with financial/portfolio systems (e.g., Addepar), data integrations, Agile, and project management tools; BS in IT/CS or related required; certifications preferred.
Addepar, Canoe Intelligence, Microsoft Project, Jira, Confluence, Atlassian Suite, GitHub, Redmine, Version One, Yodiz, Smartsheet, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Box.com
3w
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Tier Three Technical Support
Aberdeen Proving Ground, Maryland, United States
OnsiteFull Time
5+ YOETS/SCI clearance and US citizenship required; 5+ years IT experience; IAT II / Security+; experience with Linux/RedHat, Windows, virtualization, containerization, networking, scripting (BASH,Puppet), and AD; ability to mentor and produce technical reports.
Windows, Linux, LKVM, ESXi, HyperV, Docker, Podman, Kubernetes, JIRA Service Management, I-Help, Microsoft Office, SELinux, ACL, PAM, BASH, Puppet, YAML, TCP/IP, DHCP Server, DNS Server, PXE, Anaconda, Active Directory, Niagara Files, Public Key Infrastructure
2w
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Technical Business Analyst
McLean or Rockville
$96k-$105k/yr HybridFull Time
5+ YOEProduce system-level requirements, SRS/ICD/API specs, create system diagrams, maintain traceability, support testing and code review; Bachelors plus 5+ years technical BA experience in federal IT.
Jira, Azure DevOps
2d
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Tier One Technical Support
Aberdeen, Maryland, United States
$80k-$120k/yr OnsiteFull Time
4+ YOEUS citizen with TS/SCI clearance and CI polygraph ability; IAT II, 4+ years IT experience (or bachelor's +5 years); experience with Windows/Linux, virtualization, containerization, networking, ticketing and office tools.
Windows OS, Linux, LKVM, ESXi, HyperV, Docker, Podman, Kubernetes, BASH, Puppet, YAML, TCP/IP, DHCP Server, DNS Server, PXE, Anaconda, Active Directory, Niagara Files, Public Key Infrastructure, Microsoft Office, JIRA Service Management, I-Help
1mo
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Associate Tech Support Analyst
Washington, District of Columbia, United States
$29-$52/hr OnsiteFull Time
3+ YOEHigh School diploma/GED, 3+ years desktop/technology support experience with Windows 10/11, 2+ years networking (TCP / IP, LAN, WAN), 2+ years Microsoft Office troubleshooting, ability to travel locally, strong communication and troubleshooting skills. Certifications (CompTIA A+/Network+, Microsoft) and Bachelor's degree preferred.
Windows 10, Windows 11, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, TCP / IP, LAN, WAN, Bomgar, Altiris, Android, iOS, iPad, iPhone, enterprise-approved AI tools, service ticketing / tracking systems, Remote Control / Remote Assistance tools
2w
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Program Support Analyst
Silver Spring, Maryland, United States
HybridFull Time
Provide technical and administrative liaison services including preparing technical reports, coordinating working groups, analyzing technical data, maintaining intranet, and supporting fleet operations; travel anticipated.
10h
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Technical IT Support - Analyst (Job 1418)
Bethesda, Maryland, United States
$70k-$75k/yr HybridFull Time
2+ YOEBachelor's degree plus 2 years or associate degree plus 4 years of relevant IT experience; COTS/GOTS application support, requirements translation, ITIL/Agile knowledge, strong communication, and ability to obtain Public Trust clearance.
Google AppSheet, Google Sites, Google Workspace, Microsoft 365, Microsoft SharePoint, Slack, ITIL, Agile, Commercial-off-the-Shelf (COTS), Government-off-the-Shelf (GOTS), User Acceptance Testing (UAT), IT Service Management (ITSM), LCNC
1mo
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Junior Program Analyst/Technical Support
Arlington, Virginia, United States
$50k-$65k/yr OnsiteFull Time
1+ YOESTEM degree (Bachelors+5 yrs, Masters+3 yrs, or PhD+1 yr) with experience supporting federal acquisition, budgeting, technical program management, documentation, and stakeholder coordination; active Secret clearance required.
1mo
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Technical Business Analyst - MID
Washington, District of Columbia, United States
$113k-$188k/yr OnsiteFull Time
4+ YOEU.S. citizenship and ability to obtain Public Trust; 4+ years supporting technology projects; PMP preferred (or ability to obtain); experience with technical project management, enterprise systems, risk escalation, and strong communication skills.
13h
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IAMD Senior Technical Analyst
Arlington, Virginia, United States
$165k-$175k/yr OnsiteFull Time
10+ YOEMaster's degree, 10+ years of IAMD or related experience, including 5+ years supporting Joint Staff, OSD, Service HQ, or CCMD HQ; active TS/SCI and SAP eligibility; U.S. citizenship.
1w
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IT Support Analyst
Washington, District of Columbia, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEProvide end-user technical support across hospital locations, troubleshoot hardware/software/network issues, build OS images, and document ticket resolution. Requires 1+ years IT support or 8 years experience in lieu; knowledge of Windows, macOS, networking, Active Directory, and ServiceNow.
Microsoft Windows 10, Microsoft Windows, macOS, Microsoft Office, JAMF, SCCM, Active Directory, ServiceNow, Android, iOS
1d
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Technical Program Analyst
Washington, D.C. or McLean or United States
$95k-$135k/yr FieldFull Time
7+ YOEBachelor’s degree, 7+ years of professional experience, 2+ years with innovative commercial technology, requirements analysis, technology assessment, testing, deployment, transition support, and CBP Tier 4/Tier 5 suitability.
Privacy Threshold Analysis (PTA), Authority to Test (ATT)
4w
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Data Support Analyst
Bloomington or Washington
$75k-$90k/yr HybridFull Time
2+ YOE2–5 years in data or technical support, strong SQL and ServiceNow experience, familiarity with SQL Server, ETL concepts, Azure/Databricks preferred, Microsoft Excel proficiency, strong troubleshooting and communication skills.
SQL, ServiceNow, SQL Server, Microsoft Excel, Azure Data Factory (ADF), Databricks, SFTP, Python
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