54 software support engineer jobs at 48 companies in Santa Rosa, CA
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Software Engineer, Community Support Engineering
San Francisco, California, United States
$162k-$186k/yrHybridFull Time
AirbnbNASDAQ: ABNB: Online marketplace for vacation rentals and travel experiences.
3+ YOE3+ years backend software development experience, service-oriented architectures, experience with AI/LLM prompt engineering and routing systems, excellent communication, BS/MS/PhD preferred in Computer Science or equivalent experience.
ChimeNasdaq: CHYM: Provides mobile banking and financial tools for everyday consumers.
3+ YOE3+ years building production software, experience with Ruby on Rails or comparable frameworks, transactional databases and caching, scalable architecture, strong testing and collaboration skills.
Longeye: AI-powered investigative workspace for law enforcement and justice professionals.
Experienced engineer with systems-at-scale experience, end-to-end ownership, on-call support, and familiarity with modern React frontends and Python/GraphQL backends on Kubernetes/AWS.
Thumbtack: Online marketplace connecting homeowners with local service professionals.
5+ YOE5+ years software engineering experience, fluent in at least one major language; experience with Go, Python, Php, relational databases (Postgres/MySQL), AI coding-agents, and production platform support.
Go, Python, Php, Swift, Kotlin, Java, Postgres, MySQL
Los Angeles or Washington or San Francisco or San Diego or Seattle or London
$130k-$220k/yrOnsiteFull Time
CHAOS Industries: Develops advanced radar and sensing systems for modern defense.
3+ YOE3+ years software development; strong Python; Azure cloud; on-call production support; must be a U.S. Person; ability to obtain security clearance.
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOERelated technical degree,5+ years supporting large-scale voice infrastructure in public clouds,experience with PSTN/SIP/VoIP,SBC configuration,EMR not required,AI/ML for voice operations preferred.
Azora: Building modular optical ground stations for laser space communications.
4+ YOEBS/MS in CS or related,4+ years in networked or distributed systems,proficiency in Go/Rust/C++/Python,Linux and networking (TCP/UDP),experience with high-throughput systems and on-call support,U.S. eligibility per export control.
Member of Technical Staff (Software Engineer, Data Platform)
San Francisco or New York City or Palo Alto
$220k-$405k/yrOnsiteFull Time
Perplexity: AI-powered search engine providing conversational answers with citations.
5+ YOE5+ years software engineering experience (8+ for staff), production data infrastructure and batch/streaming experience, Airflow/Dagster, Python plus another backend language (Go/TypeScript), ML/AI workflow support, data quality and observability knowledge.
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yrHybridFull Time
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
$134k-$209k/yrHybridMultiple Commitments Available
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
5+ YOE5+ years IT apps with Salesforce configuration, customization and support; frontend experience with Salesforce integrations; Aura/LWC development; Salesforce Cloud products; Einstein Analytics; SaaS apps like Eloqua, D&B Optimizer, ZoomInfo, Outreach; Salesforce Platform Developer I preferred.
Salesforce, Aura, Lightning Web Components, Einstein Analytics, CI/CD, Data Loader, Web Services, Angular, React, Sales Cloud, Service Cloud, Experience Cloud, Eloqua, D&B Optimizer, ZoomInfo, Outreach, Apex
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)
Richmond or San Francisco or United States or McLean or New York
$209k-$239k/yrRemoteFull Time
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
7+ YOEBachelor's degree, 7+ years technical account/customer-facing engineering experience, 5+ years with AWS (EKS, KMS, Secrets Manager), 5+ years security/networking, 3+ years IaC (Terraform, CloudFormation), 3+ years Java/Python/Go/PySpark and Snowflake/Databricks experience.
Hyperbound: AI-powered sales coaching and roleplay platform for enterprises.
Build and deploy frontend and backend apps; work with Next.js/React, Node.js/NestJS, PostgreSQL, MongoDB, TypeScript; support AWS and CI/CD; own code and architecture.
Pronto AI: Develops autonomous haulage technology for mining and industrial equipment.
2+ YOE2+ years experience troubleshooting complex hardware/software systems; strong log/data analysis, Linux, C++ and Python proficiency, hardware debugging, and clear communication skills.
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in support/systems/software; mastery of Python/JavaScript/Java/Ruby; deep distributed-systems knowledge; LLM orchestration (RAG) familiarity; strong communication and debugging skills.
Centric Software: AI-driven product lifecycle management and retail planning platform.
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
Midjourney: Independent research lab developing generative AI and medical imaging technology.
Hands-on testing of complex electromechanical systems, writing clear bug reports, building and maintaining test plans/protocols, operating lab equipment, debugging across layers, and supporting V&V and traceability.
Device History File (DHF), Verification and Validation (V&V)
OpenAI: Develops artificial intelligence models and generative AI software services.
5+ YOE5+ years supporting electromechanical or robotic systems; bachelor's in engineering or related field; troubleshoot mechanical/electrical/controls/software issues; strong documentation and communication skills.