HiringCafe
Join our community

81 customer support engineer jobs at 63 companies in Santa Rosa, CA

2mo
Save
Mark Applied
Hide
Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Metriport
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
Job PostingView all
3w
Save
Mark Applied
Hide
Customer Support Engineer
San Francisco or New York City or Barcelona
HybridFull Time
Rillet
Rillet: AI-native ERP software for finance and accounting teams
0.5+ YOE6 months–3 years customer-facing or technical support experience; comfortable scripting, building integrations/APIs, triage, strong async writing, and automating support workflows.
Stripe, Ramp, Salesforce, Pylon, Linear, AI, LLM
Job PostingView all
4d
Save
Mark Applied
Hide
Customer Support Engineer
San Francisco, California, United States
$160k-$185k/yr OnsiteFull Time
Outset
Outset: Conducts and synthesizes qualitative user interviews through AI agents.
4+ YOERequires 4–8+ years in technical support or a related customer-facing technical role, SQL or similar data tooling, support-platform configuration, troubleshooting, enterprise communication, and AI workflow experimentation.
Pylon, SQL, Zendesk, Intercom, Front
Job PostingView all
2mo
Save
Mark Applied
Hide
Customer Support Engineer
San Francisco or Israel
HybridFull Time
VAST Data
VAST Data: Enterprise AI infrastructure and unified data platform.
5+ YOE5+ years in customer-facing pre/post-sales roles with complex storage solutions; strong Linux administration, networking, bash scripting, file systems/NAS and S3 knowledge; excellent communication; MS or B.Sc. in CS/CE/EE; ~20% travel.
Linux, bash, S3, NAS
Job PostingView all
1w
Save
Mark Applied
Hide
Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Provides a distributed SQL database for real-time analytics.
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
Job PostingView all
1mo
Save
Mark Applied
Hide
Support Engineer
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
LiteLLM
LiteLLM: Open-source AI gateway for standardizing LLM API access.
Technical support experience working queues and tickets, diagnosing and reproducing customer issues, submitting fixes, strong customer focus and metrics-driven problem solving.
LiteLLM
Job PostingView all
1mo
Save
Mark Applied
Hide
Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
Job PostingView all
4w
Save
Mark Applied
Hide
AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Dust
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
Job PostingView all
4w
Save
Mark Applied
Hide
Customer Reliability Engineer
San Francisco, California, United States
$204k-$284k/yr OnsiteFull Time
Fluidstack
Fluidstack: Provides high-performance cloud GPU infrastructure for AI development.
Experience supporting large-scale compute customers, debugging distributed systems across stacks, strong incident communication, and driving engineering fixes.
InfiniBand, RoCE, Slurm, Kubernetes, NCCL
Job PostingView all
2mo
Save
Mark Applied
Hide
Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
Job PostingView all
1mo
Save
Mark Applied
Hide
Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
Job PostingView all
1mo
Save
Mark Applied
Hide
Support Engineer
San Francisco, California, United States
$110k-$120k/yr OnsiteFull Time
AppsFlyer
AppsFlyer: Provides mobile marketing attribution and data analytics software.
2+ YOE2+ years technical support/QA/TA experience, SQL querying, familiarity with at least one programming language, business English, strong communication and problem-solving skills.
SQL, APIs, iOS, Android, LLM
Job PostingView all
4d
Save
Mark Applied
Hide
Customer Engineer III, Platform, Google Cloud
San Francisco or Seattle or Sunnyvale
$152k-$221k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
10+ YOEBachelor's degree or equivalent practical experience, 10 years of cloud-native architecture experience in customer-facing or support roles, cloud engineering expertise, and technical stakeholder presentation experience.
Google Cloud Platform, TensorFlow, Jax, Ray, Infrastructure-as-Code, API management, PaaS
Job PostingView all
1mo
Save
Mark Applied
Hide
Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
Cartesia
Cartesia: Builds real-time generative voice and multimodal AI models.
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
Job PostingView all
2mo
Save
Mark Applied
Hide
Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
Job PostingView all
1w
Save
Mark Applied
Hide
Systems Support Engineer
San Francisco, California, United States
$120k-$170k/yr FieldFull Time
Chef Robotics
Chef Robotics: AI-powered robotic systems for automated food manufacturing.
3+ YOE3+ years in customer-facing applications/deployment roles, experience in robotics/ML/vision/control, API integrations, ROS/Linux/Python familiarity, ability to travel ~75% and work flexible schedules.
Robot Operating System (ROS), Python, Linux/Unix
Job PostingView all
2mo
Save
Mark Applied
Hide
AI Support Engineer - San Francisco (Weekend Shift)
San Francisco, California, United States
$180k-$260k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in user operations/support/support engineering; expert SaaS troubleshooting, scripting (Python) and use of OpenAI tools; strong communication, critical thinking, and cross-functional collaboration; Bachelor's preferred.
Codex, ChatGPT, OpenAI API, Python, Slack
Job PostingView all
1mo
Save
Mark Applied
Hide
Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
Job PostingView all
1mo
Save
Mark Applied
Hide
Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
Job PostingView all
1w
Save
Mark Applied
Hide
Technical Support Engineer (Inference) - US Weekends
San Francisco or United States
$160k-$230k/yr RemoteFull Time
Together AI
Together AI: Cloud platform for training and deploying artificial intelligence models.
6+ YOE6+ years in customer-facing technical/SRE/DevOps or infrastructure engineering with Kubernetes, GPU/HPC and AI service support; strong Python/TypeScript/JS, observability, networking, and cloud experience.
Kubernetes, SLURM, Ansible, Vast, Weka, Python, TypeScript, JavaScript, curl, Postman, Prometheus, Grafana, REST API, Git, AWS, GCP, Azure, FlashAttention, Hyena, FlexGen, RedPajama
Job PostingView all

Explore Jobs

Expand Your Job Search