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59 product support engineer jobs at 54 companies in Santa Rosa, CA

2mo
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Product Support Engineer
United States or Texas or San Francisco or New York City or Washington
$90k-$121k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOEB.S. in CS/Engineering, 6+ years technical support/field/systems engineering with distributed hardware-integrated products, familiarity with ELD rules, strong customer communication, incident response, and on-call experience.
Jira, Python, SQL, Tableau, Tofu
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1mo
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Product Support Engineer
San Francisco, California, United States
$100k-$150k/yr OnsiteFull Time
Cartesia
Cartesia: Builds real-time generative voice and multimodal AI models.
2+ YOE2+ years in technical/product support or similar; strong troubleshooting with APIs, SDKs, logs; excellent written and verbal communication; comfortable debugging and collaborating with engineering.
APIs, SDKs, Python, JavaScript, TypeScript, Slack
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6d
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Product Support Engineer
Oakland or Bolingbrook or San Francisco or Chicago
OnsiteFull Time
Formic
Formic: Provides industrial robots for manufacturing via a service-based model.
7+ YOERequires 7+ years in industrial automation, robotics, or manufacturing equipment; strong mechanical, electrical, controls, and automation troubleshooting; and experience with PLCs, robots, safety equipment, vision, or networking.
PLC, industrial robots, vision, networking
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1d
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Technical Product Support Engineer III
Benicia, California, United States
$96k-$132k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Requires technical expertise in equipment support, installations, upgrades, calibration, troubleshooting, performance analysis, documentation, and customer communication; may lead small projects.
MTBF, MTBI, ECO, GPS, CENs, BKMs
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3w
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Product Design Engineer
Santa Rosa, California, United States
$120k-$179k/yr OnsiteFull Time
ITT
ITTNYSE: ITT: Manufactures engineered components for transportation, energy, and industrial markets
10+ YOEBachelor’s in Mechanical or Electrical Engineering, 10+ years electro-mechanical product design experience, proficient with 3D CAD and GD&T, Microsoft Office, ability to manage multiple tasks and support production; up to 10% travel.
Creo, Solidworks, NX, Microsoft Excel, Microsoft Word
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1mo
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Dust
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
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Support Engineer
San Francisco or New York City or Seattle
$210k-$250k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
5+ YOE5+ years in technical product support for enterprise customers; strong API and SaaS experience; hands-on with SSO/OAuth; excellent written and verbal communication; able to work in ambiguity and coordinate across teams
APIs, CLI, Bash, Python, JavaScript, SQL, OAuth, SAML
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Developer Support Engineer
San Francisco, California, United States
$157k-$205k/yr HybridFull Time
Braintrust: Platform for evaluating and monitoring AI model performance.
1+ YOE1+ year supporting developer-facing products, ability to read/debug Python or TypeScript, API/SDK troubleshooting, on-call participation, strong communication and problem-solving skills.
Python, TypeScript, Slack, OpenAI, Anthropic, Terraform, Kubernetes
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Customer Support Engineer
San Francisco, California, United States
$120k-$160k/yr HybridFull Time
Metriport
Metriport: Provides an open-source API for healthcare data interoperability.
3+ YOE3+ years in technical/developer support or software engineering; experience shipping production code, APIs/webhooks, high-volume ticket triage, debugging and escalation; building support tooling/runbooks; strong communication and problem-solving.
FHIR, HL7, SMART on FHIR, Pylon
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2mo
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Cybersecurity Engineer, Product Security
Los Angeles or San Francisco or Washington or San Diego or Seattle or London
$110k-$190k/yr OnsiteFull Time
CHAOS Industries
CHAOS Industries: Develops advanced radar and sensing systems for modern defense.
5+ YOE5+ years in cybersecurity/product security; experience with secure architecture, threat modeling, RMF/NIST/CMMC/DFARS, ATO/eMASS support; U.S. citizenship and ability to obtain security clearance; scripting (Python, PowerShell, Bash) and strong communication skills.
eMASS, Python, PowerShell, Bash, Microsoft GCC High, Trusted Platform Module (TPM)
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2w
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Technical Support Engineer
London or New York City or San Francisco or Los Angeles
OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
3+ YOERequires 3+ years in technical or integration support, production POS integration experience, API and JSON expertise, Python, HTTP debugging, curl or Postman, Zendesk, Jira, and strong troubleshooting and documentation skills.
REST, JSON, Python, HTTP, curl, Postman, Zendesk, Jira, Salesforce, Square, Toast, Lightspeed, Simphony, Micros, Omnivore, Agilysys, Covey
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3mo
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Director/ Head of Product Marketing
Christchurch or London or Auckland or San Francisco
HybridFull Time
Partly
Partly: Software platform for automotive replacement parts data and procurement.
7+ YOESenior product marketing leader in complex B2B SaaS with GTM and ICP experience; strong product/engineering partnership; enterprise sales support.
CRM, Marketing Automation, Salesforce, HubSpot, GTM
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2mo
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Technical Support Engineer - EMEA
London or San Francisco or New York City or Sydney
OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
Experience supporting enterprise data analytics products, computer science fundamentals, strong SQL and data modeling skills, cloud and database familiarity (Snowflake/Redshift/BigQuery, GCP/AWS), and excellent customer-facing communication.
Sigma, SQL, Python, Snowflake, Redshift, BigQuery, GCP, AWS
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2w
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Senior Backend Engineer, Product
San Francisco, California, United States
OnsiteFull Time
Orion Sleep
Orion Sleep: Manufacturer of AI-powered smart mattress covers for sleep optimization.
Experience designing APIs, scaling backend systems from 0-1, and building infrastructure to support product features; strong backend engineering and system-architecture skills.
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2w
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Head of Support Engineering
San Francisco, California, United States
$205k-$250k/yr OnsiteFull Time
Arcade
Arcade: Infrastructure for AI agents to securely interact with external applications.
Proven support leadership for technical B2B products, strong fluency with OAuth/SSO/SAML, APIs, cloud deployments, SLAs, automation and debugging, experience building support processes and tooling.
MCP, Okta, OAuth, SSO, SAML, APIs, Pylon, AWS, Azure, LangChain, LlamaIndex
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1mo
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Engineer, Modular R&D
Austin or New York City or San Francisco or Seattle
$203k-$232k/yr OnsiteFull Time
Fluidstack
Fluidstack: Provides high-performance cloud GPU infrastructure for AI development.
Hands-on experience engineering complex physical products or modular construction, cross-discipline collaboration, clean fabrication-ready drawings, production launch support, fast iteration without losing configuration control.
SolidWorks, Inventor, Revit
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3d
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AI Infrastructure Engineer
Boston or San Francisco or Scottsdale or Seattle
$134k-$247k/yr OnsiteFull Time
Axon
AxonNASDAQ: AXON: Develops weapons and software for law enforcement and safety.
4+ YOERequires 4+ years in platform, DevOps, infrastructure, internal tools, automation, or software engineering; cloud infrastructure, CI/CD, infrastructure-as-code, production support, and AI application knowledge.
Vercel, Azure, AWS, GitHub Actions, Terraform, Bicep, Pulumi, CloudFormation, Python, TypeScript, JavaScript, Node.js, GCP, SSO, OAuth, OIDC, Entra ID, Azure AD, RBAC, Slack, Jira, Confluence, Quip, Microsoft 365, Salesforce, Snowflake, ServiceNow, React
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1mo
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Technical Solutions Engineer
San Francisco, California, United States
$167k-$231k/yr HybridFull Time
Artos
Artos: AI-powered document authoring platform for life sciences R&D.
Strong software engineering fundamentals, experience debugging production systems, cloud-native deployment/support (AWS/Azure/GCP), container and networking knowledge, strong written communication and customer-facing skills.
Kubernetes, Docker, Terraform, AWS, Azure, GCP, AI/LLM
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2mo
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Manufacturing Engineer
Emeryville, California, United States
OnsiteFull Time
Kraus Hamdani Aerospace
Kraus Hamdani Aerospace: Developing ultra-long-endurance autonomous unmanned aerial systems.
3+ YOE3+ years manufacturing engineering experience with work instructions and change management (ECO/ECR); ability to read/validate drawings, CAD, and BOMs; experience with configuration control and quality systems (ISO 9001/AS9100/MRL); hands-on production support; Bay Area commute; US citizen able to obtain Secret clearance.
CAD, Bills of Materials (BOMs), Engineering Change Orders (ECOs)
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1mo
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Production Engineer (Contract)
San Francisco or South San Francisco
$50-$60/hr OnsiteContract
VantageScore
VantageScore: A credit modeling that develops predictive and inclusive consumer credit scoring models to expand access to financial products.
1+ YOEBachelor's degree, 1–2 years software development or production support experience, proficiency in Python, databases, Git/CI-CD, cloud platforms, and strong problem-solving and communication skills.
Python, SAS, PostgreSQL, MySQL, MongoDB, Git, CI/CD, AWS, GCP, Azure, Lambda, EC2, DynamoDB, S3, API Gateway, Terraform, Docker, Kubernetes, GraphQL, RESTful
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