Chicago or Seattle or United States or United Kingdom
$115k-$140k/yrHybridFull Time
LogicGate: GRC software serving enterprise governance, risk, and compliance teams.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Institute of Food Technologists: Nonprofit scientific association serving food professionals and advancing food science across the global food system.
5+ YOEBachelor's degree and 5+ years in customer success, client services, sponsorship, or advertising; requires customer-facing experience, process implementation, project management, communication, and database knowledge.
Experience in customer success, account management, or client services, ideally in B2B SaaS or ecommerce; renewal ownership, data analysis, consultative communication, organization, and problem-solving skills required.
Alta Equipment GroupNew York Stock Exchange: ALTG: Public North American equipment dealer selling, renting, and servicing material-handling, construction, and environmental-processing equipment for businesses.
Strong communication, organization, and relationship-building skills; customer-focused and self-motivated. Experience in customer success, account management, service, operations, business development, or industrial equipment preferred.
Customer Relationship Management (CRM), Company laptop
PPRO: Fintech platform helping businesses and banks activate, accept, and manage local payment methods across 85+ markets.
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
SPINS: Private retail consumer insights and analytics firm serving natural, organic, and wellness brands and retailers.
4+ YOEBachelor's degree required; 4+ years in customer success, account management, or strategic consulting, including subscription renewals and complex RFPs. Requires industry experience and Microsoft Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint, DocuSign, Salesforce
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
Molex: Electronic, electrical, and fiber-optic connectivity systems manufacturer serving automotive, industrial, medical, and data-center customers.
5+ YOEBachelor’s degree in business, engineering, communications, or related field; 5+ years in customer success, technical account, program management, or related roles; experience with complex accounts and cross-functional technical or operations teams.
DomainTools: DNS threat-intelligence helping enterprises, governments, and security platforms detect and investigate online threats.
3+ YOE3+ years global account management in technology/SaaS, cybersecurity experience preferred, proven retention and expansion success, ability to influence executives, travel for events, meet KPIs, use Clari/Salesforce/Gainsight.
Chicago or New York City or Atlanta or Dallas or San Francisco
$150k-$227k/yrHybridFull Time
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
10+ YOE10+ years in sales, customer success, SaaS platforms, or related fields; proven customer success record, large customer portfolio leadership, matrix collaboration, C-level communication, objection handling, and risk management.
ThoughtSpot: Private technology that provides AI-powered analytics and business-intelligence software to enterprises.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Harvey: Developing AI solutions for legal and professional services.
Enterprise customer success experience, consultative/strategic account management, change management and adoption skills, excellent communication and stakeholder influence, willingness to travel up to 25%.
Motorola SolutionsNYSE: MSI: Global leader in mission-critical communications and security technology.
6+ YOE3+ MgmtBachelor’s degree, 6+ years in Customer Success, Account Management, or Management Consulting, and 3+ years of people management. Requires B2B SaaS experience, CRM proficiency, and strong analytical, communication, and presentation skills.
Applied Systems: Private insurance-software serving agencies, brokerages, and insurers with cloud-based management systems.
2+ YOERequires 2–3 years in customer success or a customer-facing role, customer retention expertise, strong communication and presentation skills, organization, empathy, and creative problem-solving.
HealthJoy: Benefits Operating System for modern employers and benefit consultants.
4+ YOEBenefits experience and 4–5 years of customer-facing account leadership required, with success in retention, account growth, commercial negotiations, executive communication, and strategic customer advising.
5+ YOE5+ years in customer success/account management for SaaS enterprise customers, proven retention/expansion outcomes, strong executive communication and stakeholder management, ability to operate independently in a fast-paced environment.