803 success manager jobs at 494 companies in Burbank, CA
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Pro Success Manager
San Francisco or United States
$80k-$106k/yrRemoteFull Time
Thumbtack: Online marketplace connecting homeowners with local service professionals.
8+ YOE3+ Mgmt8+ years in customer success/account management or related B2B SaaS roles,3+ years leading customer-facing teams,proven retention and growth results,strong analytics and communication,experience with CRM and customer success technologies.
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
Descope: Provides no-code authentication and identity workflows for developers.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
Juicebox: AI-native platform for automated candidate discovery and talent sourcing
5+ YOE2+ Mgmt5+ years in Customer Success/Account Management/Sales with 2+ years managing a revenue-owning team; strong commercial instincts; proven record exceeding GRR/NRR/expansion targets; forecasting and coaching experience.
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
Coframe: AI agents that autonomously optimize and evolve website interfaces
3+ YOE3+ years B2B SaaS customer success or account management, metrics-driven, strong negotiation and demo skills, ROI storytelling, relationship building with senior stakeholders.
Tavrn: Automates medical records and demand letters for legal practices.
2+ YOE2+ years customer success/account management experience in B2B SaaS, CRM (HubSpot) experience, track record owning renewals and expansion, strong communication and commercial skills.
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
WeBox: Intelligent marketplace for personalized corporate group meal delivery.
3+ YOEBachelor's degree,3+ years customer success/account management,proven upsell/retention track record,CRM and Excel/Sheets proficiency,strong communication and relationship-building skills.
HubSpot, Salesforce, Microsoft Excel, Google Sheets
Seattle or Los Angeles or San Francisco or United States
$85k-$115k/yrRemoteFull Time
Pearl Health: Technology platform for primary care value-based care management.
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, value-based care experience, executive presentations, relationship building, and issue resolution.
Germany or New York City or San Francisco or Dallas
€65k-€80k/yrRemoteFull Time
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOEBachelor's degree preferred; 2-4 years account management/customer success experience; strong client relationship, communication, technical competence and training skills; experience with Microsoft Dynamics CRM and AX.
San Francisco or New York City or London or Sydney
$100k-$118k/yrOnsiteFull Time
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
4+ YOE4+ years customer success in SaaS managing high-volume portfolios; analyze usage data; proficiency with customer success platforms; build scalable playbooks; familiarity with BI and data concepts; strong project management and communication; Bachelor's degree required.
Sigma, Snowflake, Databricks, BigQuery, SQL, Python, Gainsight, Vitally, Totango, Tableau, Looker, Power BI
IT Management Corporation: Provides cloud communications and IT infrastructure for public sectors.
3+ YOE3+ years in customer success/account management within VAR, MSP, UCaaS, networking, cybersecurity or technology solutions; public sector experience preferred; CRM proficiency (HubSpot or Salesforce); strong communication and presentation skills.
San Francisco or Los Angeles or New York City or United States
RemoteFull Time
Mento: AI-powered career coaching and leadership development platform.
4+ YOE4+ years in customer success or account management at B2B SaaS, experience running renewals and expansion, experience with HR/L&D stakeholders, fluent with CRM tools (HubSpot preferred) and automation, strong commercial and operational skills.
Mach9: AI-powered software that automates feature extraction from geospatial data.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.