Inovalon: Healthcare software serving payers, providers, pharmacies, and life sciences organizations with data and analytics.
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
3+ YOE3+ years in customer success or account management; proven retention and revenue growth; proficient with CRM/CSM tools; strong communication and relationship skills.
Inovalon: Healthcare software serving payers, providers, pharmacies, and life sciences organizations with data and analytics.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
Threshold 360: Immersive 3D and 360° virtual-tour helping hotels, venues, destinations, and tourism organizations market physical spaces.
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
onPhase: AI-powered finance and operations platform automating accounts payable, payments, documents, and workflows for dealerships and mid-market organizations.
3+ YOE3+ years in customer success or similar in B2B SaaS; proven value delivery; finance/AP/ERP domain experience; cross-functional collaboration; strong communication and problem-solving.
Frame Security: AI cybersecurity providing organizations with security-awareness training, attack simulations, and human-risk management software.
3+ YOE3+ years in customer success or account management, experience in SaaS/cybersecurity preferred, strong stakeholder management and communication, proven retention/expansion track record, experience with CRM/CS tools (Salesforce, Gainsight, HubSpot).
EquifaxNYSE: EFX: Global data, analytics, and technology.
3+ YOEBachelor's degree or equivalent experience, 3+ years in enterprise customer success, strategic account management, or technical consulting, and ability to travel up to 50%; government agency experience preferred.
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
1+ YOEHigh school diploma or GED, at least 1 year of process management and relationship management experience, strong communication, analytical, troubleshooting, training, and process improvement skills.
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
1+ YOEHigh school diploma or GED, plus at least 1 year of process management and relationship management experience. Bachelor's degree and 2+ years in each area preferred.
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
1+ YOEHigh school diploma or GED, plus 1+ year each in process management and relationship management. Bachelor's degree and 2+ years of each experience area preferred.
TENEX.AI: Private AI-native managed detection and response provider protecting organizations with human-led security operations.
5+ YOE5+ years in customer success operations/revops or CS strategy in B2B SaaS or managed services; experience owning CS platforms and Salesforce data; strong analytics and operational build-and-run experience.
Qualifacts: Private healthcare software providing AI-powered EHR and data solutions to behavioral health and human-services organizations.
2+ YOERequires 2 years in customer-facing healthcare or SaaS roles, renewal and upsell experience, strong communication, analytical, presentation, and project management skills; bachelor's preferred and travel required.
Microsoft Office, Microsoft Excel, Electronic Health Record (EHR), CSM applications, virtual meeting tools
Absorb Software: Canadian private learning-technology providing AI-powered learning management software to businesses, higher education, governments, and nonprofits.
4+ YOERequires 4–6 years in B2B SaaS, L&D program design and evaluation, measurable outcomes expertise, client-facing communication, commercial acumen, project management, and understanding of SaaS, APIs, and web technologies.
Prime Vacations: Florida Gulf Coast vacation-rental manager serving owners and guests across homes, condos, hotels, restaurants, and marinas.
2+ YOEAssociate degree or 2–4 years equivalent experience, 3 years customer service experience, Microsoft Office skills, strong communication, reasoning, and math skills, and flexible evening, weekend, and on-call availability.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Tampa or Cincinnati or Bloomington or New York City or San Diego or Manila
$50k-$65k/yrOnsiteFull Time
Vector Solutions: SaaS provider of training, compliance, safety, and workforce-management software for education, public-sector, and commercial organizations.
3+ YOERequires 3–5 years in a customer-facing, service-oriented relationship management role, renewal and retention expertise, strong communication and organization skills, and proficiency with Microsoft Office and Salesforce.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Salesforce
Justt: AI-powered chargeback management helping online merchants automate disputes and recover lost revenue.
5+ YOE5+ years managing enterprise accounts, strong project management and analytical skills, proven track record building long-term customer relationships, payments industry experience advantageous, willingness to travel several times a year.
St. Petersburg or Boston or St. Louis or Atlanta or Morristown
$153k-$194k/yrHybridFull Time
Zelis: Private healthcare financial technology serving payers, providers, and healthcare consumers with claims, payment, and member-engagement solutions.
10+ YOESenior leader with 10+ years driving client success at scale, strong financial and operational management, organizational design, change management, AI tool proficiency, and executive influence.
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yrRemoteFull Time
Milliman MedInsight: Independent actuarial and consulting firm serving insurers, healthcare organizations, governments, and employers worldwide.
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR