174 success manager jobs at 102 companies in Euclid, OH
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Customer Success Manager
Richfield, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
2w
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Customer Success Manager, OmniChannel
Cleveland, Ohio, United States
$80k-$100k/yr OnsiteFull Time
4+ YOERequires 4–7 years of account management experience, including 3+ years in account management or customer success focused on enterprise renewals and expansion, plus digital marketing or SaaS platform experience.
BrightEdge
1mo
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Client Success Manager
Cleveland, Ohio, United States
RemoteFull Time
4+ YOE4+ years enterprise CSM or project management experience; strong communication, organization, and client-facing skills; proficiency with Salesforce, Tableau, Microsoft Office/Teams; ability to translate data into actionable insights.
Salesforce, Tableau, Microsoft Office, Microsoft Teams
1mo
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AVP, Customer Success
Westlake, Ohio, United States
RemoteFull Time
12+ YOE7+ MgmtBachelor's degree or equivalent, 12+ years in customer success/account management/renewals/SaaS, 7+ years managing managers, experience driving GRR/NRR and retention, strong analytical and cross-functional leadership skills.
Gainsight, Salesforce
2w
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Dealer Success Manager - Cleveland, OH
Cleveland, Ohio, United States
$110k-$125k/yr FieldFull Time
1+ YOEHigh school diploma or GED; 1+ year of process management and relationship management experience. Requires sales, analytical, communication, training, troubleshooting, and process improvement skills.
Navigator Platform
2w
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Dealer Success Manager - Cleveland, OH
Cleveland, Ohio, United States
$110k-$125k/yr FieldFull Time
1+ YOEHigh school diploma or GED, 1+ year of process management and relationship management experience, strong sales, analytical, communication, troubleshooting, training, and process improvement skills.
Navigator Platform
2w
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Dealer Success Manager - Cleveland, OH
Cleveland, Ohio, United States
$110k-$125k/yr FieldFull Time
1+ YOEHigh school diploma or GED, plus at least one year of process management and relationship management experience. Requires sales, analytical, communication, troubleshooting, and customer enablement skills.
Navigator Platform
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
3mo
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Territory Success Manager - Cleveland, OH Region
Cleveland, Ohio, United States
HybridFull Time
1+ YOEAutomotive/finance sales experience; 1-2 years in sales; college degree preferred; strong communication; travel; outside sales preferred.
CRM, Creatio
3w
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CUSTOMER SUCCESS PARTNER
Minneapolis or Cleveland or Cincinnati
RemoteFull Time
3+ YOE3+ years customer service/inside sales/account management experience, strong communication and relationship skills, organized, able to manage multiple accounts, proficiency in Microsoft Office and Salesforce.
Microsoft Office, Salesforce, order management systems
3w
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Client Success Coordinator
Cleveland, Ohio, United States
RemotePart Time, Temporary
3+ YOE2–3+ years research, client support, or business development experience; CRM and database experience; intermediate to advanced Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint); strong research, analytical, communication, and time-management skills.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Revenue Cycle Customer Success & Implementation Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Requires strong organizational, analytical, and communication skills; ability to manage multiple projects, lead customer-facing implementations, support system integration, and understand remittance processing and ANSI transactions.
ANSI 835, ANSI 837, RemitMax, HARP, PAS
2d
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Senior Director, Success Programs & Services
Cleveland, Ohio, United States
$80k-$95k/yr HybridFull Time
7+ YOE3+ MgmtBachelor's degree in education, counseling, social work, nonprofit management, or related field required; 7+ years in education, counseling, or nonprofit leadership; 3–5 years supervising managers; program and grant management experience.
Microsoft Office, CRM, PowerBI, virtual platforms
1mo
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Assistant Dean, Student Success
Rootstown, Ohio, United States
$128k-$149k/yr HybridFull Time
5+ YOEM.D. or D.O.; minimum five years' higher-education student affairs experience; experience with residency match, curriculum development, advising or counseling; ability to lead student conduct, advising, and residency support programs.
Lean Six Sigma
18h
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Director of Client Success & Operations Control Center
North Charleston or Charleston or Charlotte or Columbia or Cleveland or Augusta or Asia or Philippines
$85k-$95k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of progressive leadership in customer success, hospitality, catering, aviation, logistics, call-center, or time-sensitive service operations, plus multi-shift team management and KPI improvement experience.
CRM, Microsoft 365
1mo
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Child Care Business Success Specialist
Akron, Ohio, United States
$53k-$58k/yr OnsiteFull Time
3+ YOEBachelor's preferred; minimum 3 years experience in business consulting, workforce development, HR, recruitment, childcare administration, or related fields. Skills in budgeting, financial management, coaching, and business software.
Indeed
2mo
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Account Manager
Independence, Ohio, United States
$50k-$55k/yr OnsiteFull Time
Manage client accounts, coordinate projects, and travel to client sites to ensure successful WellnessIQ program implementations.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce
2w
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Engagement Manager
United States or Cleveland
$100k-$120k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success, engagement management, software implementation, project or program management, or professional services; strong implementation, communication, analytical, and stakeholder-management skills.
SaaS
3mo
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Customer Success - Parts & Accessories Manage
Cleveland, Ohio, United States
$90k-$120k/yr OnsiteFull Time
2+ YOELead spare parts sales and customer success; 5+ years aftermarket sales; Bachelor's degree; ERP/CRM experience; strong leadership; 2-4 years onboarding/customer support.
SAP, Salesforce, Microsoft Office
2d
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General Manager
Niles, Ohio, United States
OnsiteFull Time
5+ MgmtRequires 5+ years of management experience and restaurant leadership success, English proficiency, and ServSafe or regulatory certificates. Bachelor's degree preferred.
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