663 success manager jobs at 398 companies in Ohio
2w
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Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
1mo
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1mo
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Product Success Manager
Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$70k-$75k/yr RemoteFull Time
3+ YOEDeliver AI Fluency curriculum, create enablement content, manage user engagement and adoption, use adoption metrics to inform interventions, and support internal product quality and advocacy.
Salesforce, Slack, AI tools, learning management systems, email, intranet
6d
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Customer Success Manager
Ohio or Michigan or Kentucky
$115k-$125k/yr FieldFull Time
3+ YOERequires 3–5 years in healthcare customer success, clinical support, field education, or account management; hospital stakeholder experience, project management, analytical skills, and extensive travel availability.
Salesforce, Tableau, Microsoft Office Suite, ERP
1w
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Agency Success Manager
Arizona or Florida or Georgia or Massachusetts or North Carolina or Nevada or Ohio or Pennsylvania or Texas or Utah or Wisconsin
$75k-$90k/yr RemoteFull Time
3+ YOERequires 3–5 years in strategic sales, customer success, or account management; retention and growth results; sales funnel diagnosis; constructive client feedback; and familiarity with CRM systems preferred.
Ricochet, AgencyZoom, Convoso
1mo
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Customer Success Manager
Richfield, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
2d
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Manager, Customer Success - Enterprise
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yr RemoteFull Time
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
2mo
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Senior Customer Success Manager
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Salesforce, Gainsight, ChurnZero, Catalyst
23h
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Strategic Customer Success Manager
Tennessee or Ohio or Texas or Arizona or United States
RemoteFull Time
5+ YOEBachelor's degree or equivalent experience and 5+ years in Customer Success, Account, Channel, or Partner Management; 3+ years managing enterprise customers or strategic partnerships; SaaS and integrations experience.
vehicle GPS fleet tracking, safety camera solutions, vehicle diagnostics, fleet management system, software-as-a-service, application programming interfaces (API), Salesforce
1mo
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Strategic Customer Success Manager
Raleigh or Illinois or Maryland or New York or North Carolina or Ohio or Virginia or District of Columbia
$79k-$131k/yr HybridFull Time
5+ YOE5+ years in customer success or account management managing enterprise/strategic accounts; experience with AI/SaaS products, CRM tools; strong communication, presentation, consultative and cross-functional skills.
Nexis+ AI, Salesforce, Gainsight, Churnzero
2d
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Senior Customer Success Manager
Ohio, United States
$95k-$110k/yr RemoteFull Time
3+ YOERequires 3+ years in customer success or account management, including 3+ years supporting healthcare or government customers, complex stakeholder management, renewals, adoption, analytics, and cross-functional leadership.
Unite Us
2w
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Customer Success Manager, OmniChannel
Cleveland, Ohio, United States
$80k-$100k/yr OnsiteFull Time
4+ YOERequires 4–7 years of account management experience, including 3+ years in account management or customer success focused on enterprise renewals and expansion, plus digital marketing or SaaS platform experience.
BrightEdge
1mo
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Customer Success Manager - Commercial
Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$70k-$80k/yr RemoteFull Time
3+ YOE3-5 years enterprise SaaS experience in renewals/account management/customer success, managing high-volume book (100+), strong communication, data-driven, forecasting, negotiation, and programmatic automation skills.
Salesforce, ChurnZero
1mo
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Nexis+ AI, Salesforce, Gainsight, ChurnZero
2mo
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Client Success Manager (Remote)
Ohio or United States
$59k-$75k/yr RemoteFull Time
Manage assigned accounts to achieve quota, build customer relationships, develop consultative success plans, monitor usage and health, coordinate with technical support, and drive renewals and growth; strong communication and project management skills required.
Salesforce.com, Gainsight
1w
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Manager, Client Success (P4142)
Cincinnati or Chicago or New York City
$115k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years in account management, client success, consulting, or business development. Requires media, insights, retail media, loyalty, or related experience and strong client leadership skills.
2w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero
3mo
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Customer Success Manager North America
Georgia or Missouri or North Carolina or Ohio or South Carolina or Texas or New Jersey or New York
RemoteFull Time
3+ YOE3-5 years as a Customer Success Manager; experience with complex enterprise accounts; fluent English; comfortable with remote work.
3mo
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Customer Success Manager - Data Platforms
Columbus, Ohio, United States
OnsiteFull Time
5+ YOE5+ years in customer success; 7+ years in program/product management or operational leadership; strong communication and analytical skills.
Microsoft Excel, PowerPoint, CRM
1w
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Customer Success Project Manager
Archbold, Ohio, United States
$57k-$76k/yr OnsiteFull Time
3+ YOEThree or more years in sales, account, product, project, or customer business management; strong communication, analytical, organizational, relationship management, and cross-functional collaboration skills. Business bachelor's degree preferred.
Microsoft Office
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