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Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
3+ YOEBachelor's or equivalent, 3+ years in customer success or related B2B SaaS role, experience managing commercial accounts, familiarity with CRM/Customer Success tools, strong communication and strategic relationship skills, hybrid work (3 days onsite).
Gainsight, Salesforce, Totango, ChurnZero, CRM, Microsoft Copilot, ChatGPT, Claude
3w
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Customer Success Manager
Acton or Braintree or United States
HybridFull Time
3+ YOE3+ years in client success/account management or B2B sales with experience managing renewals and recurring revenue; familiarity with Salesforce, Zoom, Microsoft Teams; strong communication and organizational skills.
Salesforce, Zoom, Microsoft Teams
1mo
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
3mo
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Customer Success Manager
Boston, Massachusetts, United States
$100k-$130k/yr OnsiteFull Time
4+ YOE4+ years in Customer Success, Account Management, or customer-facing role in SaaS/CRE; owns renewals and expansion; strong data-driven, KPI mindset
HubSpot
1w
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Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr OnsiteFull Time
3+ YOE3+ years SaaS customer success/onboarding experience; full-lifecycle customer management, strong communication, data-driven with CRM and reporting tooling familiarity.
1mo
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Customer Success Manager
New York City or Waltham
$85k-$105k/yr HybridFull Time
2+ YOEBachelor's degree, 2+ years in customer success/account management at a SaaS company, experience implementing/supporting SaaS, strong communication, presentation, problem-solving, and ability to manage multiple accounts with off-hours availability.
1mo
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Partner Success Manager I
Alpharetta or Chelmsford
$65k-$85k/yr HybridFull Time
3+ YOE3+ years in sales operations, account/partner success, or equivalent; proven SaaS revenue expansion; experience with Partner Success tools and CRM; strong communication and project management.
Gainsight, CRM
6d
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Customer Success Manager
Boston or New York
HybridFull Time
4+ YOE4–8 years client-facing campaign or customer success experience; strong project management; HubSpot, Google Suite, Gong, Zoom, Slack familiarity; bachelor's degree preferred.
HubSpot, Google Suite, Gong, Zoom, Slack
3mo
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Client Success Manager
Quincy, Massachusetts, United States
HybridFull Time
2+ YOE2–5+ years in digital marketing, client success, or account management; strong Google Ads, SEO, WordPress, and email marketing; proficient in Excel/PowerPoint; excellent communication and organization.
Google Ads, SEO, WordPress, Email marketing platforms (Salesloft, Mailchimp, HubSpot, Constant Contact), Microsoft Excel, PowerPoint, Outlook
3w
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Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
5+ YOE5+ years in Customer Success or Account Management; customer-facing experience; commercial mindset with data-analysis skills; proactive, able to drive adoption, retention, upsell, and lead strategic reviews.
3mo
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Manager, Customer Success
Waltham, Massachusetts, United States
$135k-$180k/yr OnsiteFull Time
8+ YOE2+ Mgmt8+ years in Customer Success or Account Management in B2B hardware/robotics; 2+ years leading teams; Bachelor's in Business or Engineering; willing to travel up to 50%; eligible to work in the United States; no visa sponsorship.
1w
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Customer Success Manager
Boston or Boulder or Chicago or Richmond
$80k-$95k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent, 3+ years customer success or account management (SaaS) experience, energy/market experience preferred, strong communication and presentation skills, KPI-driven, willing to travel up to 15%.
JIRA, Salesforce, API, SQL
1mo
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Customer Success Manager
Foxborough, Massachusetts, United States
$70k-$80k/yr OnsiteFull Time
Manage client portfolios, onboard and engage clients, coordinate scheduling/logistics, maintain CRM and ticketing data, monitor account health, and communicate proactively. Experience in customer success, education, or related fields preferred.
CRM
3w
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Customer Success Manager
Seattle or New York City or Boston
$85k-$115k/yr RemoteFull Time
4+ YOEBachelor's degree or equivalent experience, 4+ years in provider-facing customer success or enterprise relationship management, experience in value-based care, executive presentation skills, strong relationship-building, willingness to travel up to 25%.
HubSpot
3w
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Customer Success Manager
Burlington or United States or Israel
RemoteFull Time
5+ YOE5–8 years in customer success/account management with enterprise/global accounts; cybersecurity or SaaS experience; proven renewal and expansion results; strong communication, analytical, and presentation skills; willingness to travel; bachelor’s degree required.
3mo
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Client Success Manager
Quincy, Massachusetts, United States
OnsiteFull Time, Part Time
2+ YOE2+ years in digital marketing, client success, or account management; strong Google Ads and SEO knowledge; experience with WordPress, email platforms (Salesloft, Mailchimp, HubSpot, Constant Contact); Microsoft Office skills; strong communication and organizational skills.
Google Ads, WordPress, Salesloft, Mailchimp, HubSpot, Constant Contact, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Canva
4d
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Strategic Customer Success Manager
Boston, Massachusetts, United States
$142k-$176k/yr HybridFull Time
10+ YOE10+ years in SaaS customer success or enterprise account management managing strategic enterprise portfolios, executive engagement, renewals/expansion, and cross-functional coordination.
3mo
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Customer Success Manager
Woburn, Massachusetts, United States
$70k-$85k/yr HybridFull Time
2+ YOE2+ years in Customer Success, onboarding, support, or SaaS operations; strong relationship-building and adoption-drive capabilities; CRM and automation proficiency.
CRM, Automation tools, Customer success platforms
2mo
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Senior Technical Success Manager, Majors - East Region
New York City or Arlington or Atlanta or Austin or Boston or Charlotte or Chicago or Dallas or Hartford or Houston or Indianapolis or Kansas City or Minneapolis or Nashville or New Haven or New York or Philadelphia or Raleigh or St Louis or Remote East
RemoteFull Time
5+ YOE5+ years in Customer Success/Technical Account Management; 2+ years leading enterprise software deployments with data governance; 2+ years managing 10+ major/enterprise accounts; renewals and expansions experience.
Amplitude platform, AI agents, data architecture, instrumentation, data governance
2mo
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Senior Customer Success Manager
Burlington, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years in Customer Success, Consulting, or technical account management; strong communication; ability to manage multiple priorities; experience with strategic relationships; Bachelor's degree (Masters preferred).
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