283 success manager jobs at 188 companies in Gardner, MA
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Customer Success Manager
Boston or Somerville
$130k-$155k/yr OnsiteFull Time
4+ YOE4+ years in Customer Success with multi-client management, onboarding, QBRs, data-driven, growth mindset, AI-first approach, strong communication.
2w
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Manager, Customer Success
Cambridge, Massachusetts, United States
$108k-$115k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent; 5+ years of customer success or sales experience; 2+ years managing customer-facing teams of 3+; SaaS or insurance experience preferred.
EverQuote Pro
4w
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Customer Success Manager
Hudson, Massachusetts, United States
$120k-$140k/yr OnsiteFull Time
5+ YOE5+ years in customer success/account management in industrial or IT/OT environments; renewals and managed services experience; working knowledge of networking and industrial control systems; Six-Sigma Green Belt; strong communication and leadership.
Rockwell, Schneider, Aveva, KMS
3w
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Customer Success Manager, Enterprise
Bethesda or Vancouver or Waltham
$90k-$112k/yr HybridFull Time
2+ YOE2+ years customer success or account management experience with enterprise accounts in a SaaS environment; strong communication, presentation, and stakeholder management; understanding of GTM processes.
2w
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Senior Customer Success Manager
Cambridge or Massachusetts
RemoteFull Time
5+ YOERequires 5+ years in customer success, consulting, partnerships, account management, or implementation within pharmaceutical, biopharma, biotech, or life sciences industries, plus drug development and portfolio management knowledge.
AI/ML, HubSpot
1mo
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Manager, Customer Success & Manufacturing Readiness
Elizabeth or Somerville
$113k-$133k/yr HybridFull Time
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
ERP, CRM, project management systems, S&OP
2mo
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Customer Success Manager, Loqate
Manchester, New Hampshire, United States
HybridFull Time
Customer-facing experience, ability to manage onboarding, business reviews, account plans, translate data into success stories, cross-functional collaboration, proactive problem solving, and familiarity with Microsoft Office, Salesforce, Power BI, Tableau, and Gong.
Microsoft Office, Salesforce, Power BI, Tableau, Gong, Customer Success platforms
1mo
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Customer Success Manager, West
Cambridge or Oregon or Idaho or Nevada
$95k-$110k/yr RemoteFull Time
5+ YOE5+ years customer success experience in education/edtech or school-based mental health preferred; 2+ years working in or around K-12; strong project management, communication, and stakeholder relationship skills; clinical license is a plus.
Google Sheets, Google Slides, Salesforce, Zoom, Asana
1d
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Customer Success Manager I (Remote)
Wellesley, Massachusetts, United States
$73k-$102k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience and 2+ years in consultative selling or customer success. Requires client relationship management, communication, presentation, organization, and business and technical value communication skills.
Nuvolo, BrainBox AI
20h
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Customer Success Manager - AIRS
Hudson, New Hampshire, United States
$30-$37/hr OnsiteFull Time
3+ YOERequires 3+ years in production coordination, customer success, account or program coordination; ERP/PLM experience; strong communication and cross-functional coordination skills; eligible for U.S. Secret clearance.
Oracle, Odoo, Teamcenter, Forge, ERP, PLM
4w
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Customer Success Manager, General Manufacturing
Somerville, Massachusetts, United States
$100k-$160k/yr OnsiteFull Time
4+ YOE4+ years in account management/customer success or consulting in manufacturing, BA/BS required, ability to travel ~20%, experience implementing shop-floor change and leading cross-functional teams.
5d
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Senior Customer Success Manager
Newton or Auburndale
$85k-$90k/yr HybridFull Time
4+ YOEBachelor's degree and 4+ years of customer-facing customer success experience, preferably in software or sales and marketing; knowledge of B2B digital marketing, ad tech, automation, lead generation, and content marketing.
2w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
3w
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Customer Success Manager - NAM S2 2026
Cambridge, Massachusetts, United States
HybridFull Time
4+ YOE4+ years in customer success or account management, experience growing accounts and managing renewals; digital advertising or home improvement experience a plus; Looker or Tableau familiarity preferred; native-level English.
Looker, Tableau
1mo
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Client Success Manager
Newton, Massachusetts, United States
HybridFull Time
1+ YOEHigh school diploma,1+ year customer service or financial services experience,strong communication and empathy,ability to earn PFE Certified Debt Management Professional within 6 months,comfortable with numbers and computer systems.
2w
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Customer Success Manager
Santa Clara or Yocumtown or Harrisburg or Nashua
HybridFull Time
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
1mo
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Customer Success Manager
Cambridge or San Francisco
$107k-$142k/yr FieldFull Time
5+ YOE5+ years technical or sales experience in robotics/automation, systems integration expertise, field deployment background, strong communication and critical thinking, willing to travel up to 50%.
1mo
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Senior Customer Success Manager
Somerville, Massachusetts, United States
$128k/yr HybridFull Time
4+ YOE4+ years relevant experience in tech/SaaS, experience managing large complex accounts, strong communication, technical fluency with APIs, ability to drive renewals and expansion.
ToxMod, Velma, APIs, REST APIs
1mo
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Customer Success Manager II
Cambridge, Massachusetts, United States
$74k-$120k/yr OnsiteFull Time
3+ YOE3+ years driving solution-oriented client engagement, project management with multiple stakeholders, senior-level relationship building, strong communication, commercial mindset, and comfort with AI and internal systems.
3mo
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Sr. Customer Success Manager
Waltham, Massachusetts, United States
$96k-$138k/yr HybridFull Time
6+ YOE6+ years in fast-paced SaaS client services with relationship management and expansion; strong PM skills; adept presenter and communicator; Proficient in Google Suite, ChurnZero, Salesforce; able to work in a fast-paced startup.
Google Suite, ChurnZero, Salesforce, Microsoft Office, Outlook, Excel, Word, PowerPoint
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