193 success manager jobs at 110 companies in Kent, OH
1mo
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Customer Success Manager
Richfield, Ohio, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years customer success/account management experience (preferably in healthcare/benefits), knowledge of ACA/ERISA/HIPAA, ability to obtain life & health insurance licensure, experience with benefits platforms and CRM.
2w
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Customer Success Manager, OmniChannel
Cleveland, Ohio, United States
$80k-$100k/yr OnsiteFull Time
4+ YOERequires 4–7 years of account management experience, including 3+ years in account management or customer success focused on enterprise renewals and expansion, plus digital marketing or SaaS platform experience.
BrightEdge
1mo
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AVP, Customer Success
Westlake, Ohio, United States
RemoteFull Time
12+ YOE7+ MgmtBachelor's degree or equivalent, 12+ years in customer success/account management/renewals/SaaS, 7+ years managing managers, experience driving GRR/NRR and retention, strong analytical and cross-functional leadership skills.
Gainsight, Salesforce
2w
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Dealer Success Manager - Cleveland, OH
Cleveland, Ohio, United States
$110k-$125k/yr FieldFull Time
1+ YOEHigh school diploma or GED, 1+ year of process management and relationship management experience, strong sales, analytical, communication, troubleshooting, training, and process improvement skills.
Navigator Platform
2w
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Dealer Success Manager - Cleveland, OH
Cleveland, Ohio, United States
$110k-$125k/yr FieldFull Time
1+ YOEHigh school diploma or GED; 1+ year of process management and relationship management experience. Requires sales, analytical, communication, training, troubleshooting, and process improvement skills.
Navigator Platform
2w
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Dealer Success Manager - Cleveland, OH
Cleveland, Ohio, United States
$110k-$125k/yr FieldFull Time
1+ YOEHigh school diploma or GED, plus at least one year of process management and relationship management experience. Requires sales, analytical, communication, troubleshooting, and customer enablement skills.
Navigator Platform
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
1d
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Success Coach
Youngstown, Ohio, United States
$45k-$50k/yr FieldFull Time
High school diploma required, experience with diverse scholars and families, strong communication, organizational, cultural sensitivity, and case management skills; flexible weekend and late-day scheduling required.
3mo
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Territory Success Manager - Cleveland, OH Region
Cleveland, Ohio, United States
HybridFull Time
1+ YOEAutomotive/finance sales experience; 1-2 years in sales; college degree preferred; strong communication; travel; outside sales preferred.
CRM, Creatio
2w
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Success Coach - Liberty
Youngstown, Ohio, United States
$20/hr OnsiteFull Time
High school diploma or GED, relevant career coaching or direct client service experience, valid driver's license, background checks, strong communication, customer service, deadline management, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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CUSTOMER SUCCESS PARTNER
Minneapolis or Cleveland or Cincinnati
RemoteFull Time
3+ YOE3+ years customer service/inside sales/account management experience, strong communication and relationship skills, organized, able to manage multiple accounts, proficiency in Microsoft Office and Salesforce.
Microsoft Office, Salesforce, order management systems
3w
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Client Success Coordinator
Cleveland, Ohio, United States
RemotePart Time, Temporary
3+ YOE2–3+ years research, client support, or business development experience; CRM and database experience; intermediate to advanced Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint); strong research, analytical, communication, and time-management skills.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4w
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Revenue Cycle Customer Success & Implementation Specialist
Middleburg Heights, Ohio, United States
$50k-$60k/yr HybridFull Time
Requires strong organizational, analytical, and communication skills; ability to manage multiple projects, lead customer-facing implementations, support system integration, and understand remittance processing and ANSI transactions.
ANSI 835, ANSI 837, RemitMax, HARP, PAS
1w
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Director, Student Success (BCOD)
Rootstown, Ohio, United States
$62k-$67k/yr HybridFull Time
Requires a master's degree in education, counseling, or a related field and experience in higher-education student services or student affairs. Dental school and CODA accreditation experience preferred.
Lean Six Sigma, phone, computer
2w
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Student Success Coordinator - Floater - West
Parma, Ohio, United States
$22/hr FieldPart Time, Seasonal
1+ YOEBachelor’s degree or equivalent, one year working with K–8 children in an educational setting, English proficiency, tutoring guidance, customer service, analytical skills, and reliable transportation.
email, calendar software, internet browsers, intranet browsers, word processing, spreadsheets, database software
1mo
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Child Care Business Success Specialist
Akron, Ohio, United States
$53k-$58k/yr OnsiteFull Time
3+ YOEBachelor's preferred; minimum 3 years experience in business consulting, workforce development, HR, recruitment, childcare administration, or related fields. Skills in budgeting, financial management, coaching, and business software.
Indeed
2mo
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Account Manager
Independence, Ohio, United States
$50k-$55k/yr OnsiteFull Time
Manage client accounts, coordinate projects, and travel to client sites to ensure successful WellnessIQ program implementations.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce
2w
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Engagement Manager
United States or Cleveland
$100k-$120k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success, engagement management, software implementation, project or program management, or professional services; strong implementation, communication, analytical, and stakeholder-management skills.
SaaS
3mo
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Customer Success - Parts & Accessories Manage
Cleveland, Ohio, United States
$90k-$120k/yr OnsiteFull Time
2+ YOELead spare parts sales and customer success; 5+ years aftermarket sales; Bachelor's degree; ERP/CRM experience; strong leadership; 2-4 years onboarding/customer support.
SAP, Salesforce, Microsoft Office
3w
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Product Manager- Akron Brass
Wooster, Ohio, United States
RemoteFull Time
12+ YOE12+ years of product management experience, strong business acumen, cross-functional leadership, strategic marketing expertise, project or process improvement success, and financial planning knowledge. Bachelor's degree or equivalent experience required.
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