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181 success manager jobs at 126 companies in Springfield, OH

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Customer Success Manager - Data Platforms
Columbus, Ohio, United States
OnsiteFull Time
Chase
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
5+ YOE5+ years in customer success; 7+ years in program/product management or operational leadership; strong communication and analytical skills.
Microsoft Excel, PowerPoint, CRM
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1mo
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Customer Success Manager, Enterprise
New York City or Santa Barbara or Seattle or Columbus
$80k-$95k/yr HybridFull Time
impact.com
impact.com: Private SaaS partnership-management platform serving brands, publishers, agencies, creators, and affiliates.
3+ YOE3+ years customer success or relationship experience, B2B experience preferred; bachelor's degree or equiv preferred; experience in affiliate/performance marketing and strong communication, prioritization, and problem-solving skills.
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3w
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Dealer Success Manager
Columbus, Ohio, United States
$110k-$125k/yr FieldFull Time
Capital One
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
1+ YOEHigh school diploma or GED, 1+ year of process management and relationship management experience; bachelor's degree and 2+ years in each area preferred.
Navigator Platform
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3w
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Dealer Success Manager
Columbus, Ohio, United States
$110k-$125k/yr FieldFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
1+ YOEHigh school diploma or GED, 1+ year each in process management and relationship management; strong sales, analytical, communication, training, troubleshooting, and process improvement skills.
Navigator Platform
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3w
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Dealer Success Manager
Columbus, Ohio, United States
$110k-$125k/yr FieldFull Time
Capital One
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
1+ YOEHigh school diploma or GED, plus at least 1 year of process management and relationship management experience. Strong sales, analytical, communication, training, troubleshooting, and process improvement skills required.
Navigator Platform
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Customer Success Manager
Columbus, Ohio, United States
OnsiteFull Time
Path Robotics
Path Robotics: Private industrial robotics manufacturer building AI-powered welding systems for manufacturers and shipbuilders.
Experience supporting manufacturing customers, process improvement/Lean Six Sigma, technical communication to non-technical audiences, executive-level negotiation, willingness to travel up to 30% and drive account growth.
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2mo
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Clinical Client Success Manager
Columbus, Ohio, United States
HybridFull Time
MPOWERHealth
MPOWERHealth: Privately held healthcare provider delivering intraoperative neuromonitoring and surgical-assist services to surgeons, hospitals, and health systems.
3+ YOE3+ years account management experience in healthcare revenue cycle, bachelor's degree or equivalent, strong client engagement, data analysis, presentation, and cross-functional leadership skills.
SalesForce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Sr. Client Success Manager - Payments
Columbus, Ohio, United States
HybridFull Time
Huntington
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
10+ YOE3+ Mgmt10+ years payments/merchant services experience, 3+ years management; bachelor's in finance/accounting/economics; expert in payments products; strong executive presence and consultative sales skills.
O365, Microsoft Word, Microsoft Excel, PowerPoint, treasury technology
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Customer Success Manager I
Etna or Columbus or United States
$75k-$90k/yr OnsiteFull Time
Ryder
RyderNYSE: R: Provides commercial vehicle leasing, logistics, and supply chain solutions.
3+ YOEBachelor's degree or equivalent experience, 3–5+ years of e-commerce fulfillment or retail experience, strong customer engagement, analytical, communication, organizational, and problem-solving skills.
Whiplash, EVT, CRM, BI
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Customer Success Manager I
Etna or Columbus
$75k-$90k/yr OnsiteFull Time
Ryder
RyderNYSE: R: Provider of logistics, transportation, and fleet management solutions.
3+ YOEBachelor's degree or equivalent experience, 3–5+ years of e-commerce experience, strong customer engagement, analytical, communication, organizational, and problem-solving skills.
Whiplash, EVT, CRM
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
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Customer Success Specialist
Troy, Ohio, United States
OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
3+ YOEBachelor's degree recommended and 3–5 years of experience in Customer Success, Account Management, Sales, Service, or a related customer-facing role; CRM workflows and KPI-driven performance experience preferred.
CRM, Customer Success, Quarterly Business Reviews (QBRs)
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Customer Success Partner (Health Systems)
Columbus, Ohio, United States
OnsiteFull Time
RevSpring
RevSpring: Healthcare engagement and payments technology helping hospitals, health systems, and payers guide patients through care.
5+ YOE5+ years in customer success or account management (SaaS/Healthcare IT preferred); Bachelor's degree required; strong executive communication, relationship building, analytical, and orchestration skills.
Kyruus Connect, SQL
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Senior Customer Success Vendor Manager
Columbus, Ohio, United States
$85k-$105k/yr HybridFull Time
Gifthealth
Gifthealth: Digital pharmacy and patient-access platform fulfilling prescriptions and supporting biopharma brands, clinics, prescribers, and patients.
8+ YOE4+ Mgmt8+ years vendor/procurement experience with 4+ years leading teams; Bachelor's required, MBA preferred; proven contract negotiation, vendor governance, and stakeholder influence skills.
vendor management systems, procurement tools, performance dashboards
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Customer Success Manager, Global Strategic Account Execution
Westerville or United States
OnsiteFull Time
Vertiv
VertivNYSE: VRT: Global leader in critical digital infrastructure and cooling solutions.
7+ YOERequires 7–10 years of experience, strong communication, customer service, organizational and analytical skills, Microsoft Office proficiency, strategic account planning, and service or critical-infrastructure experience preferred.
Microsoft Office, Internet, PowerDB
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2mo
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Fractional Head of Customer Success
Austin or Nashville or Seattle or San Jose or San Diego or Salt Lake City or Raleigh or Durham or Phoenix or Oakland or New York City or Minneapolis or Miami or Los Angeles or Houston or Denver or Dallas or Columbus or Chicago or Boston or Atlanta or United States or Canada
RemoteFull Time
Reflow
Reflow: Workforce and workflow intelligence platform helping mid-market and enterprise operations teams understand and improve work.
Experienced Head/VP of Customer Success from VC-backed B2B startups, proven in managing and scaling CS teams, designing end-to-end CS lifecycle, comfortable working fractional/hourly, based in USA or Canada.
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2mo
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Client Success Director - Amazon
United States or Charlottesville or Boston or Durham or Columbus
$165k-$210k/yr RemoteFull Time
TELUS Digital
TELUS Digital: Canadian private BPO and digital-services delivering customer experience, AI, data, IT, and trust-and-safety services for brands.
7+ YOE7+ years enterprise account management experience, 2+ years in AI/ML data services; executive communication, Salesforce proficiency, technical fluency across AI data lifecycles.
Salesforce, AWS, Alexa
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Head of Borrower Success
United States or Columbus or Austin or San Francisco or New York City or Canada or Quebec
$128k-$177k/yr RemoteFull Time
Upstart
UpstartNasdaq: UPST: Public AI lending marketplace connecting consumers with banks and credit unions for personal, auto, and home-equity loans.
4+ YOE4+ MgmtBachelor’s degree or equivalent experience; 4+ years leading customer support, experience, servicing, or related operations; experience managing managers, scaled multi-channel operations, outsourced vendors, and regulated performance programs.
AI, generative AI
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5d
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Vice President, Customer Success (Provider)
Orange County or Tampa or Columbus or Philadelphia or Menlo Park
HybridFull Time
Hippocratic AI
Hippocratic AI: Healthcare technology developing non-diagnostic generative AI agents for health systems, payors, and pharmaceutical companies.
10+ YOE7+ MgmtBachelor's degree and 10–15 years in healthcare, including 7+ years in customer-facing health system leadership. Requires manager-of-managers experience, health system operations expertise, implementation, change leadership, and executive communication.
Microsoft, HIPAA, CMS
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2mo
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Assistant Principal of College and Career Success
Columbus, Ohio, United States
OnsiteFull Time
Educational Solutions Company
Educational Solutions Company: Ohio nonprofit charter-management organization operating four schools for Central Ohio students.
Bachelor's required (Master's preferred), experience in college access/advising or related fields, success in postsecondary advising, partnership development, data analysis, program management, and ability to pass BCI/FBI background checks.
EMIS
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