168 success manager jobs at 82 companies in Wakefield, VA
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Scaled Customer Success Manager
Atlanta or Richmond or Washington
RemoteFull Time
GenLogs: U.S. truck-intelligence providing AI-driven roadside-sensor data to freight, logistics, insurance, real-estate, financial, and government users.
3+ YOE3+ years in customer success/support/account management in B2B SaaS, strong written communication, analytic skills, experience managing large portfolios preferred.
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
1+ YOEHigh school diploma or GED, 1+ year each in process management and relationship management; bachelor's degree and 2+ years' experience preferred.
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
1+ YOEHigh school diploma or GED, 1+ year of process management and relationship management experience, strong communication, analytical, troubleshooting, training, and process improvement skills.
Capital OneNYSE: COF: A technology-driven bank providing diverse financial services.
1+ YOEHigh school diploma or GED, with at least 1 year of process management and relationship management experience. Strong communication, analytical, process improvement, training, troubleshooting, and customer partnership skills required.
Customer Success Manager — Government “At Scale” Programs
McLean or Richmond
HybridFull Time
Exiger: Private supply-chain AI software serving corporations, government agencies, and banks with risk and compliance technology.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
CentralSquare Technologies: Public-sector software provider serving government agencies with cloud tools for public safety and administration.
Bachelor’s degree, higher education student success expertise, executive relationship management, strategic problem solving, data storytelling, project prioritization, and willingness to travel up to 30%.
Customer Success Account Manager - Signature - Richmond, VA
Richmond, Virginia, United States
$62k-$108k/yrFieldFull Time
UPSNYSE: UPS: Global package delivery and supply chain management provider.
0+ YOE0-4 years in customer success or related roles; SMB account management experience; strong organization, data-driven mindset, and excellent written communication.
Endurance IT Services: Privately owned Virginia IT managed-services and staffing firm serving businesses with cybersecurity, consulting, support, and client-placement talent.
2+ YOERequires 2+ years in customer success, support, client services, coordination, operations, project coordination, or account management; strong communication, organization, critical thinking, and customer service skills.
MARKETview: Private education technology providing real-time comparative analytics and enrollment insights to colleges and universities.
5+ YOEBachelor’s degree; 5-10 years in client relationships, account management, or customer success; strong analytical, organizational, and communication skills; customer-focused mindset.
Aviation Institute of Maintenance: Private for-profit aviation trade-school network training students for aircraft maintenance and other skilled technical careers.
3+ YOE3+ MgmtBachelor's degree and 3+ years of leadership experience in career services, student success, student affairs, academic advising, higher education, or workforce development. Requires analytical, communication, coaching, and leadership skills.
Atlanta or Charlotte or Chicago or Irving or Fremont or Hasbrouck Heights or Houston or Indianapolis or Kansas City or Las Vegas or Manassas or Norfolk or Orlando or Philadelphia or Phoenix
$110k/yrOnsiteFull Time
Cotulla Education: Private U.S. workforce-education operating career-focused schools for students entering aviation, healthcare, IT, business, and skilled trades.
3+ YOE3+ MgmtBachelor's degree and 3+ years of leadership experience in career services, student success, student affairs, academic advising, higher education, or workforce development; strong analytics, communication, coaching, and leadership skills.
Christopher Newport University: Public liberal arts and sciences university educating undergraduate and graduate students in Newport News, Virginia.
Master's-level candidate with experience coaching or advising undergraduates, program development, workshop delivery, student caseload management, strong communication and organizational skills.
Williamsburg-James City County Public Schools: Government-operated joint public school district serving Pre-K–12 students in Williamsburg and James City County, Virginia.
3+ YOEProvide data-informed interventions, manage caseload, conduct home/school visits, coordinate wraparound services, and liaise with families and community partners.
Cuvo Health: Private white-label telehealth infrastructure serving consumer brands with providers, pharmacy fulfillment, software, and compliance.
Manage client relationships, onboarding, launches, communications, issue resolution, and account records. Strong organization and communication required; customer-facing experience accepted and training provided.
Slack, Microsoft Teams, Claude Code, Cursor, Visual Studio Code
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yrHybridFull Time
Sofar Ocean: Ocean is a privately held ocean-intelligence providing marine data and voyage optimization to maritime operators.
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.
Richmond Public Schools: Public school district serving Richmond, Virginia.
5+ YOEMaster's degree in education, TESOL, educational leadership, or related field; 5 years' professional experience including 3 years teaching language acquisition services; administrative license and bilingual proficiency required.
Agency Cybersecurity: AI-powered cybersecurity and compliance serving startups and enterprises with forward-deployed engineers and proprietary AI.
2+ YOEBachelor’s degree; 2+ years in business operations, consulting, customer success, finance, or similar role; highly organized; strong written/verbal communication; proficient with SaaS tools and project platforms; startup experience a plus.
Cracker BarrelNASDAQ: CBRL: Restaurant and gift store chain serving homestyle meals.
2+ YOE2+ MgmtRequires 2+ years of successful restaurant management, willingness to work 50 hours weekly and weekends and holidays, valid driver's license, English fluency, and dedication to hospitality.
Cracker BarrelNASDAQ: CBRL: Restaurant and gift store chain serving homestyle meals.
2+ YOERequires 2+ years of successful restaurant management experience, willingness to work 50 hours weekly including weekends and holidays, valid driver's license, and fluent English.
Mercer: Global professional services and consulting firm advising employers on health, wealth, retirement, investments, and careers.
15+ YOE15+ years in consulting with client management success; strong project management, financial acumen, communication, business development, executive engagement, and problem-solving skills.