175 support analyst jobs at 123 companies in Everett, MA

3mo
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ERP Support Analyst (Contract-Hybrid)
Portsmouth or Newport
HybridContract, Full Time
Galvion
Galvion: Manufactures protective head systems and power solutions for military personnel.
5+ YOE5+ years as Business/Support Analyst in a Syteline CSI environment; Bachelor's in business or IT; ERP and Power BI experience; strong communication; defense manufacturing knowledge; onsite in NH up to 50%.
Infor CSI Syteline, Power BI, Visio, Microsoft Project, Microsoft Word, Microsoft PowerPoint, Teams, JIRA, Zoho Project
2w
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IT Support Analyst
Cambridge, Massachusetts, United States
OnsiteFull Time
Inari
Inari: Designs gene-edited seeds to increase crop yield and sustainability.
3+ YOE3+ years IT support experience with end-user laptop/desktop support; expertise with Windows 11, macOS, iOS/iPadOS, Android and Microsoft Office 365; experience with imaging, MDM, RMM, ServiceNow, and basic scripting (PowerShell/Bash). Strong communication and troubleshooting skills.
Windows 11, macOS, iOS, iPadOS, Android, Microsoft Office 365, Intune, Jamf, ServiceNow, RMM, NinjaOne, PowerShell, Bash, Microsoft Teams, Cisco, Logitech
1mo
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Clinical Support Analyst - House Support - Full Time
Nashua, New Hampshire, United States
OnsiteFull Time
SolutionHealth
SolutionHealth: Regional health system providing primary and specialty medical care.
5+ YOEHigh school diploma required (associates or bachelor's preferred); 5+ years clerical/administrative healthcare experience preferred; proficiency with MS Office; scheduling, competency tracking, and data management skills.
Microsoft Office
1w
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IT Support Analyst
Boston, Massachusetts, United States
$60k-$100k/yr OnsiteFull Time
Revolution Space
Revolution Space: Building advanced in-space propulsion systems for satellites.
3+ YOE3+ years IT support experience, Bachelor’s in IT, Windows/macOS admin, Microsoft 365/Entra ID, networking fundamentals, deployment/imaging, strong communication and documentation skills.
Microsoft SharePoint, Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Teams, Microsoft Entra ID, SmartDeploy, Microsoft Intune, Windows Server, VMware, SolidWorks
2mo
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AI Support Analyst
Atlanta or Boston or Charlotte or Chicago or Dallas or Los Angeles or New York or San Francisco
$70k-$90k/yr HybridFull Time
Accordion
Accordion: Provides financial consulting services to private equity firms.
2+ YOE2–4 years IT support or AI tool management; strong troubleshooting; familiarity with Power BI/SQL; Bachelor’s in IT/CS or related field
Microsoft CoPilot, Glean, ChatGPT, Zoom AI, Power BI, SQL
4d
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yr HybridFull Time
Stantec
StantecToronto Stock Exchange / New York Stock Exchange: STN: Global design, engineering, and environmental consulting firm.
5+ YOEProvide desktop support including hardware configuration, troubleshooting, and ticketing; Windows 11, Office 365, SCCM experience; valid driver's license; 5+ years technical experience.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow, ITIL, SOX
2w
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Litigation Support Analyst
Ithaca or Buffalo or New Haven or Boston or Hartford or Albany or Syracuse or Litchfield or Stamford or Rochester
$29-$38/hr HybridFull Time
Harris Beach Murtha: Law firm providing legal representation and professional advisory services.
2+ YOE2+ years litigation support/eDiscovery experience required; bachelor’s preferred. Experience with SQL, LAW, and Relativity preferred. Strong analytical, multitasking, and communication skills; flexible hours including some nights.
SQL, LAW, LAW PreDiscovery, Relativity
2mo
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Desktop Support Analyst
Manchester, New Hampshire, United States
$60k-$65k/yr HybridFull Time
Control Technologies: Providing building automation and energy management solutions.
Provide Level 1–2 IT support for end users across North America; handle hardware/software issues; document resolutions; assist with AD, VPN/Citrix, and Microsoft 365; strong customer service.
1d
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Litigation Support Analyst
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yr HybridFull Time
DLA Piper
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Relativity, Concordance, LiveNote, CaseMap, Sanction, Clearwell
1mo
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Desktop Support Analyst
Boston, Massachusetts, United States
$70k-$90k/yr OnsiteFull Time
Goodwin Procter
Goodwin Procter: Legal services for innovators and investors in high-growth industries.
2+ YOEProvide desktop and remote support, hardware diagnostics, 2+ years troubleshooting Microsoft Windows and Office, AD experience, VMware/Citrix/VPN familiarity, SCCM/FIM knowledge a plus, bachelor’s in CS or equivalent experience.
Microsoft Windows, Microsoft Office Suite, Microsoft Active Directory, SCCM, FIM, VMware View, Citrix, VPN, Cisco Unified Call Manager, Cisco Unity Voicemail
3w
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Integration Support Analyst
Franklin, Massachusetts, United States
$70k-$90k/yr RemoteFull Time
Barrett Distribution Centers
Barrett Distribution Centers: Provides third-party logistics and fulfillment services for e-commerce brands.
3+ YOEBachelor's degree preferred; 3+ years in integration/EDI or production application support; knowledge of EDI/XML/Flat File and VAN/AS2/FTP; strong SQL (Oracle) skills; experience with WMS/ERP and Microsoft Office.
CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite, WebServices, API, EDI, XML, Flat File, VAN, AS2, FTP, SQL, Oracle, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, WMS, ERP, UPC/GTINs, GS1/UCC128, VICS
2w
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Senior IT Support Analyst
Boston, Massachusetts, United States
OnsiteFull Time
Air Space Intelligence
Air Space Intelligence: Provides predictive AI software for aviation and defense operations.
5+ YOE5+ years IT support experience; advanced macOS and strong Windows troubleshooting; MDM, VPN, VTC, network and wireless troubleshooting; iOS/Android device support; compliance with NIST/CMMC-style controls.
Microsoft Intune, Jamf, Kandji, Jamf Security Cloud, Zscaler, Zoom Rooms, Microsoft Teams Rooms, macOS, Windows, iOS, Android, MDM, EDR, Microsoft Power Automate, Zapier, N8N, Slack, Zoom, Linear, Notion, bash, PowerShell, Python
1d
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Senior Desktop Support Analyst
Boston, Massachusetts, United States
$84k-$117k/yr HybridFull Time
Plymouth Rock Assurance
Plymouth Rock Assurance: Providing personal and commercial property and casualty insurance products.
Experience supporting Windows and macOS endpoints, Intune/SCCM/Jamf, Microsoft 365 and Active Directory, scripting (PowerShell/Python) preferred, bachelor\u0002s in CS/IT or equivalent, ITIL beneficial.
Intune, Jamf, Microsoft 365, Active Directory, SCCM, PowerShell, Python
2d
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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Lumanity
Lumanity: Provides strategic consulting and commercialization services for life sciences.
Helpdesk experience, 1-3 years ITIL v4 preferred, degree in computer science or 3 years equivalent experience, familiarity with AD/DFS/DNS/WSUS, Microsoft 365 apps, Windows, JAMF, SCCM, PowerShell, and strong customer service skills.
ITIL v4, AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365
3d
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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Lumanity
Lumanity: Global life sciences consultancy driving medical access and strategy.
3+ YOEDegree in CS or 3 years' experience, 1–3 years ITIL v4 preferred, helpdesk experience, Windows/AD/Exchange/Office365/JAMF/PowerShell skills, strong customer service and problem solving.
AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Office Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, Microsoft Intune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365, macOS, iOS, Android, ITIL v4
3mo
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Production Support Analyst
Norwood, Massachusetts, United States
$18/hr OnsiteFull Time
The CCS Companies
The CCS Companies: Provides debt collection and business process outsourcing services.
Coordinate updates to internal databases; process placement, payment, and data files; strong attention to detail; proficient in MS Office; good communication; team collaboration.
MS Office, Synergy, FTP, Data Encryption
2mo
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Technology Support Analyst
Boston, Massachusetts, United States
$80k-$90k/yr HybridFull Time
Skadden
Skadden: Global law firm providing legal advisory and litigation services.
3+ YOEThree+ years of related IT experience; strong customer service; experience in Windows/Mac environments and Citrix; hardware/software troubleshooting; ability to work hybrid in Boston.
Microsoft Office, Citrix, Windows, MacOS, NetDocuments, Litera ChangePro, Outlook, PowerPoint, Mobile devices
4d
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yr OnsiteFull Time
Stantec
StantecTSX: STN: Provides professional engineering, architecture, and environmental consulting services.
5+ YOE5+ years IT experience, Windows 11, Microsoft Office 365, SCCM, PC hardware setup, strong troubleshooting, ServiceNow experience a plus, valid driver’s license, able to move 50 lb, technical diploma or equivalent.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow
1mo
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Product Support Analyst
Boston, Massachusetts, United States
$73k-$90k/yr HybridFull Time
Benchling
Benchling: Cloud platform for biotechnology research and development.
BS or M.Sc. in a life science field required, lab/research experience and customer-facing experience preferred; strong written/verbal communication, organization, empathy, and ability to learn product and scientific concepts quickly.
Benchling
1mo
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Sr. Technical Sales and Support Analyst
Exeter, New Hampshire, United States
FieldFull Time
SIG SAUER
SIG SAUER: Designs and manufactures firearms and ammunition for global defense markets.
4+ YOE4+ years hands-on weapons experience, expert knowledge of SIG products, ability to demonstrate and train, strong customer service and communication skills, proficient with Microsoft Excel/PowerPoint/Word; Oracle preferred; ability to travel extensively.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Oracle