232 support engineer jobs at 173 companies in Bourne, MA

6d
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Provides a distributed SQL database for real-time analytics.
4+ YOE4+ years customer-facing technical support; MySQL-like databases and SQL optimization; Linux, sysadmin/QA, Kubernetes; scripting (Python/Bash/Go); familiarity with AWS/GCP; strong English communication.
SingleStore, MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
VibeIQ
VibeIQ: A digital collaboration platform for product design and merchandising teams.
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
1w
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Customer Support Engineer
Boston, Massachusetts, United States
$80k-$93k/yr HybridFull Time
Sauce Labs
Sauce Labs: Cloud-based platform for automated and continuous software testing.
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
Javascript, Python, Ruby, PHP, Java, C#, HTML, CSS, Selenium, Appium, Jenkins, Bamboo, JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress, Unix, HTTP
2mo
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Support Engineer
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
AtScale
AtScale: Provides a universal semantic layer platform for data and AI.
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Snowflake, Databricks, BigQuery, SQL
2w
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Application Support DevOps Engineer
Boston, Massachusetts, United States
$129k-$194k/yr HybridFull Time
Recorded Future
Recorded Future: Provides AI-driven threat intelligence to protect organizations from cyberattacks.
5+ YOE5+ years in DevOps/SRE/platform support, strong Kubernetes and Docker skills, Linux admin, scripting (Bash plus Python or Go), cloud (AWS/Azure/GCP) and networking fundamentals.
Kubernetes, Helm, Docker, KubeVirt, Harvester, AWS, Azure, GCP, cert-manager, TLS, SAML, OIDC, SIEM, GitHub Actions, GitLab CI, Jenkins, tcpdump, curl, dig, kubectl, Packer, cloud-init, Terraform, Ansible, Rancher, RKE2, EKS, AKS, GKE, Python, Go, Bash
1mo
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
1mo
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
Advisor360°
Advisor360°: Provides an integrated SaaS platform for wealth management firms.
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
1w
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Technical Support Engineer II
Boston, Massachusetts, United States
$81k-$101k/yr HybridFull Time
Flywire
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
3+ YOE3+ years technical support experience, MySQL and Regex proficiency, SaaS web application experience, BS in science/engineering, strong communication, and experience leveraging AI assistants like Claude.
MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, SumoLogic, Looker, Regular Expressions (Regex)
2mo
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Frontline Support Engineer
Boston, Massachusetts, United States
$66k-$74k/yr OnsiteFull Time
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute: Comprehensive cancer treatment and research center.
Provide hands-on desktop support in a multi-platform environment; maintain and secure desktop systems; monitor help desk and assist research staff.
Windows, MacOS, Linux, Configuration Management, Scripting
2mo
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Lead Application Support Engineer
Boston or United States
$150k-$170k/yr RemoteFull Time
Interra Health
Interra Health: Provides digital tools for ePrescribing and pharmacy price transparency.
7+ YOE3+ Mgmt10+ years in application support or software engineering; strong .NET/C# and React; Azure; Microsoft SQL Server; lead/mentoring experience.
.NET, C#, React, Microsoft SQL Server, Azure, Azure DevOps, Application Insights, Log Analytics
3w
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IT Support Engineer
Boston, Massachusetts, United States
$95k-$140k/yr HybridFull Time
Coralogix
Coralogix: AI-powered observability and security data platform.
2+ YOE2+ years IT support, strong macOS administration, Jamf Pro, Google Workspace and Okta experience, scripting (Python/Bash/Google Apps Script), REST APIs, Okta Workflows, and fluent English.
Jamf Pro, Google Workspace, Okta, Okta Workflows, Slack, Atlassian, GitHub, Zoom, REST APIs, Python, Bash, Google Apps Script, Cursor, Claude Code, OpenAI APIs, Kandji, Intune, Microsoft 365, Jira Service Management
2mo
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Technical Support Engineer, PACS
Boston, Massachusetts, United States
$75k-$100k/yr RemoteFull Time
DeepHealth
DeepHealth: AI-powered health informatics and diagnostic imaging software solutions.
5+ YOEBachelor's degree or equivalent; 5+ yrs IT support; 3+ yrs healthcare/radiology support; PACS/RIS/DICOM/HL7/EMR experience; Linux+ or RH certifications; strong customer service.
Windows, Linux, MSSQL, PACS, RIS, DICOM, HL7, EMR, Public Cloud, SSRS
2mo
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Product Support Engineer
Cambridge or United States
$127k-$228k/yr HybridFull Time
Akamai
AkamaiNASDAQ: AKAM: Provides content delivery, cybersecurity, and cloud computing services globally.
8+ YOE8+ years in technical support/escalation (L3/L4) for cloud solutions; bachelor's degree or equivalent experience; troubleshooting with Wireshark, browser dev tools, Fiddler; knowledge of HTTP/S, TLS/SSL, reverse proxy, DNS, SAML/Kerberos/NTLM/OIDC/OAuth2, TCP/IP, Linux; Python, virtualization, and container experience; eligibility for Secret cleara...
Wireshark, browser developer tools, Fiddler, Python, Linux, VMware, AWS, Azure, Linode, Kubernetes, Docker, Microsoft Server Technologies, HTTP/S, TLS/SSL, SAML, Kerberos, NTLM, OIDC, OAuth2
1mo
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Benchtop Support Engineer
Boston, Massachusetts, United States
$110k-$120k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEExperience with Active Directory, identity and access management, endpoint security (CrowdStrike), Windows administration, ServiceNow, PowerShell, ITIL, and lab/instrument environments; bachelor in computer science preferred.
Active Directory, RC4, NTLM, Kerberos, Sailpoint, CrowdStrike Falcon, NuGenesis (SDMS), Empower (Waters), ServiceNow, BeyondTrust, Microsoft Windows Server, Windows 10, Windows 11, PowerShell
3w
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Manufacturing Engineer II - Urethane Process Support
Stoughton, Massachusetts, United States
$85k-$100k/yr OnsiteFull Time
Globe Composite Solutions
Globe Composite SolutionsNYSE: ESE: Manufacturer of high-performance composite products for defense and industrial sectors.
3+ YOEBS in engineering, 3+ years manufacturing/process engineering experience, experience with urethane casting or elastomers preferred, proficiency with SolidWorks and Microsoft Excel, knowledge of Lean/Six Sigma and process improvement frameworks.
SolidWorks, Microsoft Excel, Minitab, DOE, DMAIC, PDCA, 8D
1mo
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Desktop Support Engineer
Quincy, Massachusetts, United States
$70k-$90k/yr OnsiteFull Time
Tabush Group
Tabush Group: Provides managed IT and cloud-based virtual desktop solutions.
4+ YOE4+ years in an MSP or IT environment; advanced expertise with Windows 10/11, Microsoft 365, Azure AD; experience with PSA/RMM platforms (Autotask, DattoRMM, ITGlue); strong troubleshooting and communication skills.
Windows 10, Windows 11, Microsoft 365, Azure AD, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft OneDrive, Autotask, DattoRMM, ITGlue, PSA/RMM
2w
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Network Engineer, Operations & Support
Denver or Menlo Park or Boston
$135k-$191k/yr OnsiteFull Time
Meta
MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
8+ YOEBachelor's or equivalent,8+ years designing and operating large-scale production networks; hands-on with BGP, IS-IS, OSPF, MPLS, TCP/IP, DHCP, DNS, IPv4/IPv6; global teamwork and strong communication.
BGP, IS-IS, OSPF, MPLS, TCP/IP, DHCP, DNS, IPv4, IPv6, Python
3mo
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Senior IT Support Engineer
Boston, Massachusetts, United States
$85k-$100k/yr OnsiteFull Time
Partners Capital
Partners Capital: Global outsourced investment office providing bespoke asset management services.
5+ YOE5-8 years IT experience; strong scripting (PowerShell/Bash/Python); deep MS 365, Azure AD, Windows 11; Intune; networking; AV; endpoint security; automation; mentorship; strong communication.
PowerShell, Bash, Python, Microsoft 365, Azure AD, Windows 11, Intune, VPN, Zscaler, SCCM, Datadog, LogicMonitor, Autopilot, Defender for Endpoint, CrowdStrike, Endpoint Analytics, Git/GitHub, M365/Intune/Azure AD automation
2w
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IT Helpdesk Support Engineer
Boston, Massachusetts, United States
$70k-$80k/yr HybridFull Time
Centerfield
Centerfield: Drives customer acquisition through performance marketing and digital brands.
3+ YOEBachelor's degree preferred,3+ years IT operations/helpdesk experience,expertise in Windows and endpoint management,identity/access management,ITSM and networking;CompTIA/Microsoft certifications preferred.
Windows 10, Windows 11, Microsoft Intune, Autopilot, Outlook, Microsoft Teams, OneDrive, SharePoint, Ninja RMM, Active Directory, Entra ID, Okta, Microsoft Defender, SentinelOne, Sophos Central, CrowdStrike, Zscaler ZIA, Palo Alto Prisma Access, Netskope One, Azure Virtual Desktop, Citrix, VMware Horizon, Fortinet, Cisco, JIRA Service Management, Zendesk, ServiceNow
4d
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TECHNICAL SUPPORT ENGINEER (AG
Providence, Rhode Island, United States
$71k-$80k/yr OnsiteFull Time
State of Rhode Island
State of Rhode Island: Provides government services and public administration for Rhode Island residents.
Equivalent work experience or a preferred computer science degree; strong technology, troubleshooting, problem-solving, organization, listening, and communication skills; current network and operating system certifications preferred.
Microsoft Office 365, Adobe Acrobat DC, Adobe Acrobat Reader, Internet Explorer, Firefox, Google Chrome, Windows 10, Windows 11, Microsoft Surface, Econotel IP Telephone system