46 product support engineer jobs at 38 companies in Bourne, MA
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Product Support Engineer
Cambridge or United States
$127k-$228k/yr HybridFull Time
8+ YOE8+ years in technical support/escalation (L3/L4) for cloud solutions; bachelor's degree or equivalent experience; troubleshooting with Wireshark, browser dev tools, Fiddler; knowledge of HTTP/S, TLS/SSL, reverse proxy, DNS, SAML/Kerberos/NTLM/OIDC/OAuth2, TCP/IP, Linux; Python, virtualization, and container experience; eligibility for Secret cleara...
Wireshark, browser developer tools, Fiddler, Python, Linux, VMware, AWS, Azure, Linode, Kubernetes, Docker, Microsoft Server Technologies, HTTP/S, TLS/SSL, SAML, Kerberos, NTLM, OIDC, OAuth2
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Senior Product Engineer (54313)
Boston, Massachusetts, United States
$91k-$117k/yr OnsiteFull Time
10+ YOEBachelor's in Engineering, 10+ years product design/project management experience, 2+ years project management experience, knowledge of mechanical/electrical systems and building codes, manufacturing support experience.
AutoCAD, CREO Parametric, SolidWorks, Oracle, Siebel
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Product Services Engineer
Norwood, Massachusetts, United States
$85k-$105k/yr OnsiteFull Time
2+ YOEProvide technical support and training for Instron products; 2+ years technical experience; technical degree (2- or 4-year) or equivalent; customer relations experience; able to use hand tools and electronic equipment; occasional travel (~10%).
Service Management System (SMS), Service WEB, hand tools, electronic equipment
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Senior Engineer, Product Applications
Boston, Massachusetts, United States
$103k-$166k/yr HybridFull Time
2+ YOEMaster's in EE or related and 2+ years apps engineering experience; expertise in analog circuitry, power/DC-DC, ADC/DAC, PCB design and testing; programming in C, C#, Visual Basic, Python, MATLAB, LabView or SPICE; customer support and training experience.
ADCs, DACs, I2C, SPI, microcontrollers, C, C#, Visual Basic, Python, MATLAB, LabView, SPICE, oscilloscopes, power supplies, DMMs, PCB layout
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
17h
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Lead Application Support Engineer
Boston or Jersey City or Coppell
$75k-$150k/yr HybridFull Time
6+ YOE6+ years in application or production support, SRE, or related roles; bachelor's degree or equivalent; 24x7 production support; AWS, PostgreSQL, Snowflake, IBM MQ, Linux, ITSM, automation, and incident management experience.
Amazon Web Services (AWS), ECS, EC2, RDS PostgreSQL, AWS Glue, Kinesis, S3, CloudWatch Monitoring, IAM, Lambda, PostgreSQL, SQL, Snowflake, IBM MQ, Autosys, Linux, Unix, SFTP, Microsoft Copilot, ServiceNow, Splunk, Datadog, Dynatrace, DNS, TCP/IP
3d
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Product Installation Engineer - SPTS - 90% Travel. MA based
Westwood, Massachusetts, United States
$34-$57/hr FieldFull Time
3+ YOERequires 3 years of experience in semiconductors, a related field, or military service, plus independent installation, troubleshooting, customer-site support, and willingness to travel internationally.
1mo
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Staff Quality Engineer Product Quality
Raynham or Boston or Gières
$109k-$175k/yr HybridFull Time
Provide quality leadership for medical device software projects, lead requirements and risk assessments, define test strategies, manage defects, support regulatory filings and audits.
SAP Product Lifecycle Management, Scripting Languages, Model-Based Systems Engineering (MBSE)
2w
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Sr Chemical Engineer -New Product Introduction (NPI)
Taunton, Massachusetts, United States
$96k-$160k/yr OnsiteFull Time
4+ YOEBachelors in Chemical Engineering, 4+ years chemical manufacturing experience with NPI/process development/scale-up, strong cross-functional leadership, troubleshooting, and communication skills; willing to provide on-call support.
3w
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Network Engineer, Operations & Support
Denver or Menlo Park or Boston
$135k-$191k/yr OnsiteFull Time
8+ YOEBachelor's or equivalent,8+ years designing and operating large-scale production networks; hands-on with BGP, IS-IS, OSPF, MPLS, TCP/IP, DHCP, DNS, IPv4/IPv6; global teamwork and strong communication.
BGP, IS-IS, OSPF, MPLS, TCP/IP, DHCP, DNS, IPv4, IPv6, Python
1mo
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Staff Quality Engineer Product Quality
Raynham or Boston or Gières
$109k-$175k/yr HybridFull Time
Provide software quality leadership for medical device products; lead risk assessments, define test strategies, manage verification and defects, support regulatory filings and audits, and mentor junior engineers.
SAP Product Lifecycle Management, Scripting Languages
2w
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Production Support Developer, Officer - State Street Investment Management
Boston, Massachusetts, United States
$70k-$119k/yr OnsiteFull Time
5+ YOEBachelor's in a technical field,5+ years in software development or production support,experience with Java,Python,SQL,AWS,monitoring and incident management,strong troubleshooting and communication skills.
Java, Python, SQL, AWS
1w
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Application/System Engineer III
East Providence, Rhode Island, United States
OnsiteFull Time
Experienced engineer for application support, testing, customer installation/training, troubleshooting, and product development; BS in engineering preferred or equivalent experience; strong communication and organizational skills.
MS Office, PLC, TTA
1mo
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
1mo
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Electrical Engineer (US)
Boston, Massachusetts, United States
$115k-$150k/yr OnsiteFull Time
Design and develop electrical systems for robotic platforms, integrate sensors/actuators, perform testing/validation, troubleshoot electrical and control system issues, and support product development from prototype to production.
4w
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Manager, Digital Product Management – AI Products & Platform Engineering
Boston, Massachusetts, United States
$89k-$136k/yr HybridFull Time
4+ YOEBachelor's (preferred) or equivalent, 4+ years in technology supporting cross-functional agile teams, hands-on generative AI/ML experience, MarTech and API familiarity, strong communication and troubleshooting skills.
Atlassian, Figma, Gherkin
3mo
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Product Specialist
Philadelphia or Boston or Allentown or York or Harrisburg or Hartford or Bridgeport or Baltimore
RemoteFull Time
3+ YOEBachelor’s in Engineering or equivalent; 3-5 years in panel processing; strong MS Office; customer-focused sales support; strong communication and presentation skills.
MS Office Suite
2w
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Senior Project Engineer (69676)
Franklin or Windsor
$99k-$145k/yr HybridFull Time
3+ YOEBachelor's degree, minimum 3 years in sales/support/technical role, electrical/product knowledge preferred, experience with contract drawings and customer-facing project work.
Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, ERP systems, Microsoft O365, Excel, Outlook
2mo
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Electrical Engineer, Robotics Hardware
Boston or Irvine
$70k-$300k/yr OnsiteFull Time
B.S./M.S./Ph.D. in EE/CE/Robotics or related; experience with low-voltage power systems, wire harnesses, PCB design, communication protocols, testing/debugging, and production support. KiCAD/Altium and hardware test tool proficiency preferred.
KiCAD, Altium, Linux, ROS, LiDAR, TOF, IMU, GPS, CPU, GPU, microcontrollers, Ethernet, USB, CAN, I2C, GMSL, WiFi, 5G, oscilloscopes, power analyzers, EMI/EMC
2mo
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Software Engineer
Boston, Massachusetts, United States
$80k-$150k/yr OnsiteFull Time
Wellington Management: Manages investment portfolios and provides financial research for institutions.
2+ YOE2+ years software engineering with DevOps focus; Python; AWS; CI/CD; Infrastructure as Code; observability; production support.
AWS, Terraform, CloudFormation, Jenkins, GitHub Actions, Git, Elasticsearch, Grafana, SQL
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