421 support engineer jobs at 279 companies in Cranston, RI
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Robotics Support Engineer
Boston or Massachusetts
$96k-$115k/yrHybridFull Time
Wonder: Provides a multi-restaurant food delivery and meal kit platform.
Troubleshoot robotic kitchen systems, support operators and field technicians, analyze logs/Datadog, recreate issues in lab, and produce clear SOPs; strong communication and engineering mindset required.
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
Technical or scientific graduate with a customer focus; strong communication; global mindset; able to engage with customers and support sales with product demonstrations.
VibeIQ: A digital collaboration platform for product design and merchandising teams.
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Blitzy: Autonomous AI platform for enterprise software development.
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Recorded Future: Provides AI-driven threat intelligence to protect organizations from cyberattacks.
5+ YOE5+ years in DevOps/SRE/platform support, strong Kubernetes and Docker skills, Linux admin, scripting (Bash plus Python or Go), cloud (AWS/Azure/GCP) and networking fundamentals.
FujifilmTokyo Stock Exchange: 4901: Diversified manufacturer of healthcare, imaging, and semiconductor material products.
3+ YOERemote technical support for medical imaging customers, 3+ years industry experience, VCP certification within two years, industry certifications preferred, ability to travel occasionally, work outside normal business hours, and comply with FDA/ISO requirements.
FUJIFILM Synapse, HL7, DICOM, VMware, Cisco, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2022, SQL Server, Oracle, Linux
AGDATA: Provides data management and analytical solutions for agricultural industries.
5+ YOEBachelor's in CS/IS/Business Analytics or equivalent, 5+ years in application support or software engineering, strong SQL and debugging skills, experience with complex data solutions, excellent communication, occasional after-hours support.
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
2+ YOE2+ years in technical support/NOC; Bachelor's degree in engineering or related field; strong problem-solving; Python scripting; Linux/Unix experience; on-call availability; ability to work cross-functionally.
Python, Linux/Unix, Tableau, PowerBI, Data Warehouses, C, C++, JavaScript
CodeRabbit: AI-powered platform for automated code reviews and pull requests.
2+ YOE2+ years in technical support or software engineering, strong communication, customer-focused, able to debug complex technical issues and collaborate with engineering and customer success teams.
FujifilmTokyo Stock Exchange: 4901: Providing medical imaging, healthcare solutions, and photographic technology products.
7+ YOEProvide remote technical and systems support for medical imaging customers; 7+ years industry experience; ConnectWise certification; working knowledge of Windows Server, networking, SQL/Oracle, Synapse, VMWare, HL7/DICOM; strong communication.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, Synapse, VMWare, HL7, DICOM, ConnectWise, XTAM, SecureLink, Automate, SalesForce
Socomec: Manufacturer of low-voltage electrical equipment for power systems.
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Advisor360°: Provides an integrated SaaS platform for wealth management firms.
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
Contractor, Support Engineer I, Automation (2nd shift)
Cambridge, Massachusetts, United States
OnsiteContract
Lila Sciences: Develops an AI platform for autonomous scientific research and discovery.
1+ YOEBachelor's in engineering/science or related field; 1+ years lab automation experience; troubleshoot electro-mechanical and software systems; strong shift handoff docs; on-site 2–10 PM in Cambridge, MA.
lab automation, instrumentation, production operations, scripting, robotics, software integration
Sr Tech Support Engineer MI -1 (Level 2 support for medical device software)
Lexington or United States or Japan
RemoteFull Time
FujifilmTokyo Stock Exchange: 4901: Provider of diagnostic imaging and healthcare technology solutions.
Experience supporting medical imaging software, Windows and networking knowledge, SQL/Oracle familiarity, HL7/DICOM protocols, industry certifications (Microsoft/VMware/Cisco/Security+), strong communication and documentation skills.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, VMware, Cisco, Postgresql, Linux, HL7, DICOM
PhilipsEuronext Amsterdam: PHIA: Manufactures medical imaging systems and personal care appliances.
8+ YOE8+ years in infrastructure engineering/support or related roles in health tech; proficiency with SQL, Microsoft OS, Linux, Citrix; experience with XML and/or DICOM interfaces; bachelor's or master's in CS/SE/IT; strong communication and troubleshooting skills.