HiringCafe
Join our community

426 support engineer jobs at 282 companies in Providence, RI

1mo
Save
Mark Applied
Hide
Senior Customer Support Engineer
Milan or Natick
HybridFull Time
Cognex
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
Job PostingView all
1mo
Save
Mark Applied
Hide
Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
VibeIQ
VibeIQ: A digital collaboration platform for product design and merchandising teams.
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
Job PostingView all
1mo
Save
Mark Applied
Hide
L2 Support Engineer
Cambridge, Massachusetts, United States
$100k-$140k/yr OnsiteFull Time
Blitzy
Blitzy: Autonomous AI platform for enterprise software development.
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
Kubernetes, Docker, GCP, AWS, Azure, GKE, AKS, Datadog, Python, Redis, rq, Socket.IO, SQL, PostgreSQL, GitHub, GitHub Enterprise Server, Azure DevOps, GitLab, CI/CD, Helm, ArgoCD, Vault, Linux, Windows, Jira
Job PostingView all
2w
Save
Mark Applied
Hide
Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Boston Dynamics
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
Job PostingView all
4d
Save
Mark Applied
Hide
Customer Support Engineer
Boston, Massachusetts, United States
$80k-$93k/yr HybridFull Time
Sauce Labs
Sauce Labs: Cloud-based platform for automated and continuous software testing.
1+ YOE1+ year support engineering experience (1–2 yrs) and 6+ months developer experience; programming in Javascript/Python/Ruby/PHP/Java/C#; HTML/CSS/JavaScript knowledge; strong written communication and troubleshooting skills.
Javascript, Python, Ruby, PHP, Java, C#, HTML, CSS, Selenium, Appium, Jenkins, Bamboo, JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress, Unix, HTTP
Job PostingView all
1w
Save
Mark Applied
Hide
Application Support DevOps Engineer
Boston, Massachusetts, United States
$129k-$194k/yr HybridFull Time
Recorded Future
Recorded Future: Provides AI-driven threat intelligence to protect organizations from cyberattacks.
5+ YOE5+ years in DevOps/SRE/platform support, strong Kubernetes and Docker skills, Linux admin, scripting (Bash plus Python or Go), cloud (AWS/Azure/GCP) and networking fundamentals.
Kubernetes, Helm, Docker, KubeVirt, Harvester, AWS, Azure, GCP, cert-manager, TLS, SAML, OIDC, SIEM, GitHub Actions, GitLab CI, Jenkins, tcpdump, curl, dig, kubectl, Packer, cloud-init, Terraform, Ansible, Rancher, RKE2, EKS, AKS, GKE, Python, Go, Bash
Job PostingView all
3w
Save
Mark Applied
Hide
Tech Support Engineer, MI - I
Lexington or Tokyo or United States
RemoteFull Time
Fujifilm
FujifilmTokyo Stock Exchange: 4901: Diversified manufacturer of healthcare, imaging, and semiconductor material products.
3+ YOERemote technical support for medical imaging customers, 3+ years industry experience, VCP certification within two years, industry certifications preferred, ability to travel occasionally, work outside normal business hours, and comply with FDA/ISO requirements.
FUJIFILM Synapse, HL7, DICOM, VMware, Cisco, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2022, SQL Server, Oracle, Linux
Job PostingView all
1mo
Save
Mark Applied
Hide
Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
Job PostingView all
3d
Save
Mark Applied
Hide
Customer Support Engineer
United States or Maynard
$86k-$107k/yr RemoteFull Time
Penguin Solutions
Penguin SolutionsNASDAQ: PENG: Provides high-performance AI and edge computing infrastructure solutions.
3+ YOE3+ years technical customer support/field engineering experience; strong OS and networking troubleshooting (Windows/Linux/RedHat/Stratus VOS); excellent communication; associate or bachelor's in CS/Engineering preferred.
Windows, Linux, RedHat, Stratus VOS
Job PostingView all
1w
Save
Mark Applied
Hide
Technical Support Engineer - Boston
Boston, Massachusetts, United States
$115k-$190k/yr HybridFull Time
CodeRabbit
CodeRabbit: AI-powered platform for automated code reviews and pull requests.
2+ YOE2+ years in technical support or software engineering, strong communication, customer-focused, able to debug complex technical issues and collaborate with engineering and customer success teams.
Zoom, Git, GitHub, CI/CD, VS Code, Cursor
Job PostingView all
2w
Save
Mark Applied
Hide
Sr Project Team Support Engineer
United States or Lexington
RemoteFull Time
Fujifilm
FujifilmTokyo Stock Exchange: 4901: Providing medical imaging, healthcare solutions, and photographic technology products.
7+ YOEProvide remote technical and systems support for medical imaging customers; 7+ years industry experience; ConnectWise certification; working knowledge of Windows Server, networking, SQL/Oracle, Synapse, VMWare, HL7/DICOM; strong communication.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, Synapse, VMWare, HL7, DICOM, ConnectWise, XTAM, SecureLink, Automate, SalesForce
Job PostingView all
2mo
Save
Mark Applied
Hide
System Engineer Support Principal (FPGA experience)
Bedford or United States
$170k-$192k/yr OnsiteFull Time
Applied Research Solutions
Applied Research Solutions: Providing technical engineering and mission support to defense agencies.
Full-time FPGA/system engineering role requiring TS/SAP clearance, US citizenship, BS in electronic/electrical engineering, FPGA/Verilog/VHDL, secure background.
Verilog, VHDL, FPGA, Xilinx Vivado, Microsemi Libero, Modelsim, Questa, PCIe, SERDES, LVDS, MATLAB, Simulink, UVM
Job PostingView all
2w
Save
Mark Applied
Hide
Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
Socomec
Socomec: Manufacturer of low-voltage electrical equipment for power systems.
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
Job PostingView all
3w
Save
Mark Applied
Hide
Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
Advisor360°
Advisor360°: Provides an integrated SaaS platform for wealth management firms.
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
Job PostingView all
2mo
Save
Mark Applied
Hide
Contractor, Support Engineer I, Automation (2nd shift)
Cambridge, Massachusetts, United States
OnsiteContract
Lila Sciences
Lila Sciences: Develops an AI platform for autonomous scientific research and discovery.
1+ YOEBachelor's in engineering/science or related field; 1+ years lab automation experience; troubleshoot electro-mechanical and software systems; strong shift handoff docs; on-site 2–10 PM in Cambridge, MA.
lab automation, instrumentation, production operations, scripting, robotics, software integration
Job PostingView all
3d
Save
Mark Applied
Hide
Technical Support Engineer II
Boston, Massachusetts, United States
$81k-$101k/yr HybridFull Time
Flywire
FlywireNASDAQ: FLYW: Platform for processing complex global payments across specialized industries.
3+ YOE3+ years technical support experience, MySQL and Regex proficiency, SaaS web application experience, BS in science/engineering, strong communication, and experience leveraging AI assistants like Claude.
MySQL, Java, SaaS Web Applications, HTTP/SFTP Protocols, Claude Code, Google Gemini, Notebook LM, Zendesk, Jira, Confluence, SumoLogic, Looker, Regular Expressions (Regex)
Job PostingView all
2w
Save
Mark Applied
Hide
Sr Tech Support Engineer MI -1 (Level 2 support for medical device software)
Lexington or United States or Japan
RemoteFull Time
Fujifilm
FujifilmTokyo Stock Exchange: 4901: Provider of diagnostic imaging and healthcare technology solutions.
Experience supporting medical imaging software, Windows and networking knowledge, SQL/Oracle familiarity, HL7/DICOM protocols, industry certifications (Microsoft/VMware/Cisco/Security+), strong communication and documentation skills.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, VMware, Cisco, Postgresql, Linux, HL7, DICOM
Job PostingView all
1mo
Save
Mark Applied
Hide
Sr. Product Support Engineer
Cambridge, Massachusetts, United States
$142k-$227k/yr HybridFull Time
Philips
PhilipsEuronext Amsterdam: PHIA: Manufactures medical imaging systems and personal care appliances.
8+ YOE8+ years in infrastructure engineering/support or related roles in health tech; proficiency with SQL, Microsoft OS, Linux, Citrix; experience with XML and/or DICOM interfaces; bachelor's or master's in CS/SE/IT; strong communication and troubleshooting skills.
SQL, Microsoft OS, Linux, Citrix, XML, DICOM
Job PostingView all
2mo
Save
Mark Applied
Hide
Frontline Support Engineer
Boston, Massachusetts, United States
$66k-$74k/yr OnsiteFull Time
Dana-Farber Cancer Institute
Dana-Farber Cancer Institute: Comprehensive cancer treatment and research center.
Provide hands-on desktop support in a multi-platform environment; maintain and secure desktop systems; monitor help desk and assist research staff.
Windows, MacOS, Linux, Configuration Management, Scripting
Job PostingView all
2d
Save
Mark Applied
Hide
IT Support Engineer
Bedford, Massachusetts, United States
$64k-$92k/yr OnsiteFull Time
iRobot
iRobot: Designs and builds autonomous consumer robotic vacuum cleaners.
4+ YOE4+ years equivalent experience or BS/BA; hands-on experience with Windows, Mac, Linux; endpoint lifecycle, account management, Tier 1/2 support; scripting and automation skills.
Windows, MacOS, Ubuntu, Microsoft 365, Entra, PowerShell, Bash, Python, Intune, SCCM, JAMF, Ninja One, Okta, Slack, Zoom, Adobe CC, AWS, Jira, Confluence, ServiceNow, Jira Service Management
Job PostingView all

Explore Jobs

Expand Your Job Search