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490 support engineer jobs at 313 companies in Pawtucket, RI

1w
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Innovation Support Engineer
Wilmington, Massachusetts, United States
OnsiteFull Time
UniFirst
UniFirstNYSE: UNF: Rents and services industrial uniforms and workplace facility products.
Troubleshoot and support laundry automation equipment and controls, provide technical support via email/phone/chat, collaborate with engineering/production/IT, and document issues and resolutions.
UniFirst Service Management platform
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1w
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Innovation Support Engineer
Wilmington, Massachusetts, United States
OnsiteFull Time
UniFirst
UniFirstNYSE: UNF: Provides uniform rental, laundering, and facility service solutions.
Provide technical support for laundry automation and controls, diagnose hardware/software/system issues, collaborate with engineering/production/IT, document resolutions, and create knowledge-base content.
UniFirst Service Management platform, remote tools, laundry automation equipment
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2w
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Robotics Support Engineer
Boston or Massachusetts
$96k-$115k/yr HybridFull Time
Wonder
Wonder: Provides a multi-restaurant food delivery and meal kit platform.
Troubleshoot robotic kitchen systems, support operators and field technicians, analyze logs/Datadog, recreate issues in lab, and produce clear SOPs; strong communication and engineering mindset required.
Jira, Datadog
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1mo
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Senior Customer Support Engineer
Milan or Natick
HybridFull Time
Cognex
CognexNASDAQ: CGNX: Provides machine vision systems and sensors for industrial automation
5+ YOE5+ years technical support/customer-facing engineering experience; bachelor’s or master’s in engineering/computer science (or equivalent); strong troubleshooting across hardware, software, and networking; familiarity with PLCs and industrial protocols; professional English and Italian.
PLC, TCP/IP, Ethernet/IP, Profinet, Modbus, DataMan, In-Sight, VisionPro, Deep Learning
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3mo
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Product Support Engineer
Norwood, Massachusetts, United States
$90k-$100k/yr OnsiteFull Time
ITW
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
Technical or scientific graduate with a customer focus; strong communication; global mindset; able to engage with customers and support sales with product demonstrations.
Microsoft Office, CRM, Product Demonstration
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3w
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
VibeIQ
VibeIQ: A digital collaboration platform for product design and merchandising teams.
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
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1mo
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L2 Support Engineer
Cambridge, Massachusetts, United States
$100k-$140k/yr OnsiteFull Time
Blitzy
Blitzy: Autonomous AI platform for enterprise software development.
Experience debugging distributed systems, Kubernetes/Docker, at least one major cloud (GCP/AWS/Azure), observability (Datadog), Python/Redis, SQL/PostgreSQL, Helm/CI-CD, Vault, Linux/Windows, and customer-facing incident handling with on-call rotations.
Kubernetes, Docker, GCP, AWS, Azure, GKE, AKS, Datadog, Python, Redis, rq, Socket.IO, SQL, PostgreSQL, GitHub, GitHub Enterprise Server, Azure DevOps, GitLab, CI/CD, Helm, ArgoCD, Vault, Linux, Windows, Jira
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1w
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Senior Technical Support Engineer
Waltham, Massachusetts, United States
$61k-$76k/yr OnsiteFull Time
Boston Dynamics
Boston Dynamics: Building advanced mobile robots for industrial and warehouse automation.
Expertise diagnosing and troubleshooting complex electro-mechanical robots and related software/hardware; proficiency with Linux and a high-level language (Python or C++); bachelor's in engineering/computer science; strong communication skills.
Linux, Python, C++
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4d
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Application Support DevOps Engineer
Boston, Massachusetts, United States
$129k-$194k/yr HybridFull Time
Recorded Future
Recorded Future: Provides AI-driven threat intelligence to protect organizations from cyberattacks.
5+ YOE5+ years in DevOps/SRE/platform support, strong Kubernetes and Docker skills, Linux admin, scripting (Bash plus Python or Go), cloud (AWS/Azure/GCP) and networking fundamentals.
Kubernetes, Helm, Docker, KubeVirt, Harvester, AWS, Azure, GCP, cert-manager, TLS, SAML, OIDC, SIEM, GitHub Actions, GitLab CI, Jenkins, tcpdump, curl, dig, kubectl, Packer, cloud-init, Terraform, Ansible, Rancher, RKE2, EKS, AKS, GKE, Python, Go, Bash
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2w
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Tech Support Engineer, MI - I
Lexington or Tokyo or United States
RemoteFull Time
Fujifilm
FujifilmTokyo Stock Exchange: 4901: Diversified manufacturer of healthcare, imaging, and semiconductor material products.
3+ YOERemote technical support for medical imaging customers, 3+ years industry experience, VCP certification within two years, industry certifications preferred, ability to travel occasionally, work outside normal business hours, and comply with FDA/ISO requirements.
FUJIFILM Synapse, HL7, DICOM, VMware, Cisco, Windows Server 2012, Windows Server 2016, Windows Server 2019, Windows Server 2022, SQL Server, Oracle, Linux
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3w
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Software Support Engineer
Andover or Wilmington
$96k-$132k/yr HybridFull Time
Symbotic
SymboticNasdaq: SYM: AI-powered robotics and software for warehouse automation.
2+ YOEBachelor's in engineering/CS or equivalent experience, 2+ years in NOC/technical support or systems engineering, Linux/Unix and Python proficiency, familiarity with PLC/VFD/ControlLogix, strong troubleshooting and communication skills.
PLC, VFD, Allen-Bradley ControlLogix, Linux, Unix, Python, Tableau, Power BI
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3w
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Support Engineer
United States or San Francisco or Sunnyvale or Raleigh or Seattle or Boston or London or Lisbon or Bengaluru or Dublin or Kyiv
RemoteFull Time
SingleStore
SingleStore: Real-time distributed SQL database for transactions and analytics.
4+ YOE4+ years technical customer-facing support; experience with MySQL-like databases, SQL optimization, Linux, Kubernetes, scripting (Python/Bash/Go), distributed systems, AWS/GCP, strong written/verbal English, and participation in on-call rotation.
MySQL, MariaDB, Aurora, Linux, Kubernetes, Python, Bash, Go, AWS, GCP, SQL
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2mo
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Application Support Engineer
North America or Charlotte or Cambridge
RemoteFull Time
AGDATA
AGDATA: Provides data management and analytical solutions for agricultural industries.
5+ YOEBachelor's in CS/IS/Business Analytics or equivalent, 5+ years in application support or software engineering, strong SQL and debugging skills, experience with complex data solutions, excellent communication, occasional after-hours support.
AgCelerate, AgCore, AgCollect, SMS, SQL, .NET MVC, Web APIs, CI/CD, SAP, Salesforce, SSIS, SSRS, CRM, MDM, JavaScript
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2d
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Technical Support Engineer - Boston
Boston, Massachusetts, United States
$115k-$190k/yr HybridFull Time
CodeRabbit
CodeRabbit: AI-powered platform for automated code reviews and pull requests.
2+ YOE2+ years in technical support or software engineering, strong communication, customer-focused, able to debug complex technical issues and collaborate with engineering and customer success teams.
Zoom, Git, GitHub, CI/CD, VS Code, Cursor
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1w
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Sr Project Team Support Engineer
United States or Lexington
RemoteFull Time
Fujifilm
FujifilmTokyo Stock Exchange: 4901: Providing medical imaging, healthcare solutions, and photographic technology products.
7+ YOEProvide remote technical and systems support for medical imaging customers; 7+ years industry experience; ConnectWise certification; working knowledge of Windows Server, networking, SQL/Oracle, Synapse, VMWare, HL7/DICOM; strong communication.
Microsoft Server 2012, Microsoft Server 2016, Microsoft Server 2019, Microsoft Server 2022, SQL Server, Oracle, Synapse, VMWare, HL7, DICOM, ConnectWise, XTAM, SecureLink, Automate, SalesForce
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1mo
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System Engineer Support Principal (FPGA experience)
Bedford or United States
$170k-$192k/yr OnsiteFull Time
Applied Research Solutions
Applied Research Solutions: Providing technical engineering and mission support to defense agencies.
Full-time FPGA/system engineering role requiring TS/SAP clearance, US citizenship, BS in electronic/electrical engineering, FPGA/Verilog/VHDL, secure background.
Verilog, VHDL, FPGA, Xilinx Vivado, Microsemi Libero, Modelsim, Questa, PCIe, SERDES, LVDS, MATLAB, Simulink, UVM
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1w
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Sr. Technical Sales Support Engineer
Watertown, Massachusetts, United States
$90k/yr HybridFull Time
Socomec
Socomec: Manufacturer of low-voltage electrical equipment for power systems.
2+ YOEBachelor's in electrical engineering (or electrician certificate+5yrs),2+ years technical experience,driver's license,knowledge of electrical standards,CRM experience preferred,excellent communication and presentation skills,able to travel up to 30%.
Salesforce
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3mo
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Automation Engineer 2, Automation Support Applications
Boston, Massachusetts, United States
HybridFull Time
Ginkgo Bioworks
Ginkgo BioworksNYSE: DNA: Designs custom microorganisms and cells for industrial manufacturing.
Experience in automation engineering and support applications preferred.
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2w
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Software Support Engineer (.Net/SQL)
Needham, Massachusetts, United States
$90k-$115k/yr HybridFull Time
Advisor360°
Advisor360°: Provides an integrated SaaS platform for wealth management firms.
5+ YOE5+ years in advanced technical support or escalation engineering; ability to read and debug code; experience with log analysis, databases and SQL; strong communication and customer-first mindset.
C#, Java, Python, NodeJS, .NET, Browser dev tools, ElasticSearch, Splunk, Wireshark, MSSQL, DB2, Oracle, MySQL, SQL, SDLC, agile
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4w
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Product Support Engineer (IST, North Reading, MA) (North Reading, MA, US)
North Reading, Massachusetts, United States
$97k-$156k/yr OnsiteFull Time
Teradyne
TeradyneNASDAQ: TER: Designs and manufactures automated test equipment and advanced robotics systems.
8+ YOEBachelor's in engineering preferred; 8+ years experience in product support/automation; strong troubleshooting, documentation, and communication skills; familiarity with mechanical drawings and electrical schematics; travel <20%.
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