653 support lead jobs at 349 companies in Alexandria, VA

3mo
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Field Support Lead
Rockville, Maryland, United States
$80k-$100k/yr OnsiteFull Time
HumanTouch
HumanTouch: Provides IT modernization and cybersecurity services to federal government agencies.
Lead on-site IT support teams; strong troubleshooting and customer service in federal environments; able to manage VIP users and after-hours support.
2w
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Support Lead
Annapolis, Maryland, United States
$16/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma or equivalent, 1+ year of management experience, strong verbal and written communication, multitasking, creativity, composure under pressure, and ability to lift 25 pounds.
cash register
2mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
1w
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Lead Administrative Support TM
Washington, District of Columbia, United States
$43/hr OnsiteFull Time
Chenega Corporation
Chenega Corporation: Provides professional government, defense, and facility support services.
6+ YOE2+ MgmtBachelor's degree, 6+ years of administrative support experience, and 2+ years as a team lead or primary administrative contact. Requires strong Microsoft Office proficiency, communication skills, favorable credit, and screening clearance.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, PowerPoint, sec.gov
1d
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Support Team Lead
Cockeysville or Baltimore or Hunt Valley
$31-$47/hr HybridFull Time
Alliance InfoSystems
Alliance InfoSystems: Provides managed IT services and cybersecurity solutions to businesses.
3+ YOEHigh school diploma/GED, 3 years of IT experience, advanced operating system, business application, printing, and network knowledge, communication skills, documentation ability, and a valid driver's license.
Windows Server, Windows 10, Microsoft 365, Active Directory, Azure AD
1mo
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Support Delivery Lead, Government
Washington, District of Columbia, United States
$234k-$260k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years technical support/engineering experience, experience with U.S. federal government, strong technical background, systems-building and automation experience, ability to operate 24x7 global support.
1w
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Team Lead - Customer Support
Reston, Virginia, United States
$99k-$134k/yr HybridFull Time
Verisign
VerisignNASDAQ: VRSN: Provides internet domain name registry and DNS infrastructure services.
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 2+ years managing teams or coaching employees; 5+ years technical customer support or helpdesk experience; corporate client and complex technical issue experience.
1mo
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Senior Intelligence Support Lead
Lorton, Virginia, United States
$121k-$189k/yr OnsiteFull Time
Noblis
Noblis: Provides science and technology solutions for government missions.
11+ YOEActive TS/SCI with CI polygraph, US citizenship, 11+ years relevant experience (or bachelor's+12/master's+11), expertise in all-source analysis, space/counterspace intelligence, IC coordination, and senior-level briefing.
3w
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Operations Lead & Sales Support, Showroom
Tysons, Virginia, United States
$20-$26/hr OnsiteFull Time
R2Net
R2NetNYSE: SIG: Provides e-commerce platforms and supply chain solutions for jewelry.
2+ YOE2+ years retail experience in operations or leadership support, strong organization, problem-solving, multitasking, communication, POS experience preferred, flexibility for evenings/weekends/holidays.
POS
3w
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Deskside Support Lead
Washington, District of Columbia, United States
OnsiteFull Time
SAIC
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
8+ YOEHigh School diploma,8+ years supervisory IT support experience,ability to obtain Public Trust (U.S. citizen or green card),experience with Active Directory,Microsoft Office Suite,Google Workspace for Enterprise,Bomgar,VPN,SCCM,VTC,Zoom,advanced troubleshooting skills,and HDI Technical Support Professional certification within 6 months.
Active Directory, Microsoft Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom, Office 365, Thin Client, Windows, Windows 11, MAC OS
2w
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Direct Support Professional Lead - (DSP Lead)
Catonsville or Joppa or United States
$20/hr OnsiteFull Time
Aspire Living & Learning
Aspire Living & Learning: Provides education and residential supports for neurodiverse individuals.
Lead DSP to coordinate schedules, supervise staff, support daily living, assist with medication/admin tasks, complete documentation, and maintain certifications; high school/GED and valid driver’s license required.
1mo
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Customer Support Lead
Fairfax, Virginia, United States
$114k-$194k/yr OnsiteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
10+ YOEPMP required or equivalent, DoD 8570/8140 IAT Level III, Bachelor’s in CS/IT or related, 10+ years IT support/service desk leadership, ServiceNow and ITSM experience.
ServiceNow, ITIL
3w
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PMO Support Lead
Washington, District of Columbia, United States
$54k-$120k/yr OnsiteFull Time
Accenture Federal Services
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
Bachelor's degree, experience supporting project/program management, knowledge of demand management, resource planning, budget tracking, training capability, analytical skills, federal delivery experience, U.S. citizenship required.
1mo
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PLM Support Lead
Mclean or Richmond
$82k-$193k/yr HybridFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
ENOVIA/3DEXPERIENCE, SAP, BIOVIA, Salesforce, APIs, SOAP, XML, Java, JavaScript, SQL, Tcl, Git, Azure DevOps
1d
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Operations Support Team Lead
Chantilly, Virginia, United States
$87k-$198k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
8+ YOERequires 8+ years of IT operations leadership, technical team management, TS/SCI clearance with polygraph, and a bachelor's degree. Must obtain an approved security certification within six months.
Jenkins, Packer, Git, Docker, Kubernetes, Nessus, JIRA, Confluence
2d
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Operations Support Team Lead
Chantilly, Virginia, United States
$87k-$198k/yr OnsiteFull Time
Booz Allen Hamilton
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
8+ YOERequires 8+ years in IT operations leadership, experience with incident and service management, TS/SCI clearance with polygraph, and a bachelor's degree. Must obtain an approved security certification within six months.
Jenkins, Packer, Git, Docker, Kubernetes, Nessus, JIRA, Confluence
6d
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Stakeholder Support Services Team Lead
Washington, District of Columbia, United States
$54k-$63k/yr HybridFull Time
CFP Board
CFP Board: Administers and upholds standards for the CFP certification program.
3+ YOERequires 3+ years in customer service, stakeholder support, or contact centers; people leadership, coaching, escalations, metrics analysis, communication, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2w
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Lead Analytical and Executive Support, Lead Analyst
Fort Belvoir, Virginia, United States
OnsiteFull Time
People, Technology & Processes
People, Technology & Processes: Provides IT services and mission support for government agencies.
7+ YOEBachelor's degree in business or a technical field, 7+ years in engineering/science management, operations research, or financial/cost analysis, active Secret clearance, and lead analytical experience.
1d
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Field Support Lead 6407423
Arlington, Virginia, United States
$30-$35/hr OnsiteFull Time, Contract
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
6+ YOERequires 6+ years in desktop, end-user computing, or IT support; Windows, VDI, Active Directory, ITSM, hardware, OS, and application troubleshooting; high school diploma or GED.
Microsoft Windows, Citrix, VMware Horizon, Azure Virtual Desktop, Windows 365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Intune, SCCM, Jamf
2d
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IT Field Support Lead
Washington, District of Columbia, United States
$85k-$100k/yr OnsiteFull Time
Terrestris
Terrestris: Providing professional services and mission support to federal agencies.
5+ YOE2+ MgmtRequires 5+ years of enterprise desktop, field services, or endpoint deployment experience, including 2+ years leading teams; Windows, Microsoft 365, networking, ticketing, and relevant certifications.
Microsoft Windows, Microsoft 365, Microsoft Certified: Endpoint Administrator Associate, chatbots, AI, ticketing systems