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648 support lead jobs at 367 companies in Washington, DC

3mo
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Field Support Lead
Rockville, Maryland, United States
$80k-$100k/yr OnsiteFull Time
HumanTouch
HumanTouch: Provides IT modernization and cybersecurity services to federal government agencies.
Lead on-site IT support teams; strong troubleshooting and customer service in federal environments; able to manage VIP users and after-hours support.
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2w
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Support Lead
Hanover, Maryland, United States
$16/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
High school diploma or equivalent, 1+ year management experience, strong communication, multitasking, cash handling, ability to lift ~25 lbs, flexible availability including weekends and evenings.
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2mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
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1w
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Lead Administrative Support TM
Washington, District of Columbia, United States
$43/hr OnsiteFull Time
Chenega Corporation
Chenega Corporation: Provides professional government, defense, and facility support services.
6+ YOE2+ MgmtBachelor's degree, 6+ years of administrative support experience, and 2+ years as a team lead or primary administrative contact. Requires strong Microsoft Office proficiency, communication skills, favorable credit, and screening clearance.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, PowerPoint, sec.gov
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4w
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Support Delivery Lead, Government
Washington, District of Columbia, United States
$234k-$260k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years technical support/engineering experience, experience with U.S. federal government, strong technical background, systems-building and automation experience, ability to operate 24x7 global support.
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4d
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Team Lead - Customer Support
Reston, Virginia, United States
$99k-$134k/yr HybridFull Time
Verisign
VerisignNASDAQ: VRSN: Provides internet domain name registry and DNS infrastructure services.
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 2+ years managing teams or coaching employees; 5+ years technical customer support or helpdesk experience; corporate client and complex technical issue experience.
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1mo
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Senior Intelligence Support Lead
Lorton, Virginia, United States
$121k-$189k/yr OnsiteFull Time
Noblis
Noblis: Nonprofit science, technology, and strategy firm supporting government missions.
11+ YOEActive TS/SCI with CI polygraph, US citizenship, advanced degree or extensive experience (11–14+ years) in intelligence with space/counterspace expertise, leadership and briefing experience, multi‑INT analysis and IC coordination.
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1mo
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Senior Intelligence Support Lead
Lorton, Virginia, United States
$121k-$189k/yr OnsiteFull Time
Noblis
Noblis: Provides science and technology solutions for government missions.
11+ YOEActive TS/SCI with CI polygraph, US citizenship, 11+ years relevant experience (or bachelor's+12/master's+11), expertise in all-source analysis, space/counterspace intelligence, IC coordination, and senior-level briefing.
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2w
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Operations Lead & Sales Support, Showroom
Tysons, Virginia, United States
$20-$26/hr OnsiteFull Time
R2Net
R2NetNYSE: SIG: Provides e-commerce platforms and supply chain solutions for jewelry.
2+ YOE2+ years retail experience in operations or leadership support, strong organization, problem-solving, multitasking, communication, POS experience preferred, flexibility for evenings/weekends/holidays.
POS
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2w
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Deskside Support Lead
Washington, District of Columbia, United States
OnsiteFull Time
SAIC
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
8+ YOEHigh School diploma,8+ years supervisory IT support experience,ability to obtain Public Trust (U.S. citizen or green card),experience with Active Directory,Microsoft Office Suite,Google Workspace for Enterprise,Bomgar,VPN,SCCM,VTC,Zoom,advanced troubleshooting skills,and HDI Technical Support Professional certification within 6 months.
Active Directory, Microsoft Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom, Office 365, Thin Client, Windows, Windows 11, MAC OS
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2w
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Direct Support Professional Lead - (DSP Lead)
Catonsville or Joppa or United States
$20/hr OnsiteFull Time
Aspire Living & Learning
Aspire Living & Learning: Provides education and residential supports for neurodiverse individuals.
Lead DSP to coordinate schedules, supervise staff, support daily living, assist with medication/admin tasks, complete documentation, and maintain certifications; high school/GED and valid driver’s license required.
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4w
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Customer Support Lead
Fairfax, Virginia, United States
$114k-$194k/yr OnsiteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
10+ YOEPMP required or equivalent, DoD 8570/8140 IAT Level III, Bachelor’s in CS/IT or related, 10+ years IT support/service desk leadership, ServiceNow and ITSM experience.
ServiceNow, ITIL
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2w
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PMO Support Lead
Washington, District of Columbia, United States
$54k-$120k/yr OnsiteFull Time
Accenture Federal Services
Accenture Federal ServicesNYSE: ACN: Provides technology and consulting services to U.S. federal agencies.
Bachelor's degree, experience supporting project/program management, knowledge of demand management, resource planning, budget tracking, training capability, analytical skills, federal delivery experience, U.S. citizenship required.
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3w
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PLM Support Lead
Mclean or Richmond
$82k-$193k/yr HybridFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
ENOVIA/3DEXPERIENCE, SAP, BIOVIA, Salesforce, APIs, SOAP, XML, Java, JavaScript, SQL, Tcl, Git, Azure DevOps
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2w
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Deskside Support Lead
Washington, District of Columbia, United States
$40k-$80k/yr OnsiteFull Time
SAIC
SAICNYSE: SAIC: Provides engineering, IT, and mission support services to government.
8+ YOE8+ Mgmt8+ years supervisory IT support experience, advanced troubleshooting for Windows endpoints, mass imaging, SCCM, AD, ticketing and ITSM tools; HDI certification required within six months; ability to obtain Public Trust.
Active Directory, Microsoft Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom, Office 365, Thin Client, MAC OS
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20h
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Stakeholder Support Services Team Lead
Washington, District of Columbia, United States
$54k-$63k/yr HybridFull Time
CFP Board
CFP Board: Administers and upholds standards for the CFP certification program.
3+ YOERequires 3+ years in customer service, stakeholder support, or contact centers; people leadership, coaching, escalations, metrics analysis, communication, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1w
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Lead Analytical and Executive Support, Lead Analyst
Fort Belvoir, Virginia, United States
OnsiteFull Time
People, Technology & Processes
People, Technology & Processes: Provides IT services and mission support for government agencies.
7+ YOEBachelor's degree in business or a technical field, 7+ years in engineering/science management, operations research, or financial/cost analysis, active Secret clearance, and lead analytical experience.
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3w
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Administrative Support Worker Lead- Talbot County Public Schools (667810)
Talbot County, Maryland, United States
$18-$23/hr OnsiteFull Time
Aramark
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
2+ YOEHigh school diploma or equivalent, 2+ years of administrative support experience, strong communication and organization skills, and proficiency in Excel, Word, PowerPoint, databases, and spreadsheets.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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2mo
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Customer Support Lead
Quantico, Virginia, United States
OnsiteFull Time
Empower AI
Empower AI: Providing AI-enabled technology solutions for federal government agencies.
10+ YOE10+ MgmtTop Secret/SCI clearance required, active PMP, DoD 8570/8140 IAT Level III, bachelor\u0002s degree in CS/IT or related, and minimum 10 years managing large IT service delivery and program management in DoD/IC environments.
ITIL, ITSM, Scaled Agile Framework (SAFe), ISO 20000-1:2018
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1mo
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Customer Support Lead
Quantico, Virginia, United States
OnsiteFull Time
Empower AI
Empower AI: Provides AI-enabled IT solutions for federal government agencies.
10+ YOE10+ MgmtTop Secret/SCI clearance, active PMP, DoD 8570/8140 IAT Level III, bachelor’s in CS/IT or related, minimum 10 years managing large IT service delivery and program management in DoD/IC environments.
ITIL, ITSM, Scaled Agile Framework (SAFe)
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