402 support lead jobs at 252 companies in Bolingbrook, IL
1mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
2w
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Support Lead PT
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or equivalent; minimum 1 year management experience; strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
3mo
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Lead Administrative Support Specialist
Addison, Illinois, United States
OnsiteFull Time
Associates degree or equivalent; multi-site operations; proficient MS Office; strong organizational, communication, and customer service skills; ability to travel; 15 hours PD annually.
Microsoft Office Suite
2w
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Customer Support Lead
Griffith, Indiana, United States
$24/hr OnsiteFull Time
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
3w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2mo
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Robbins Direct Support Lead
Merrillville, Indiana, United States
OnsiteMultiple Commitments Available
2+ YOETwo years’ experience in direct services; high school diploma; valid driver’s license; CPR/First Aid certification.
1d
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Sr. Lead, SW Support
Chicago, Illinois, United States
$96k-$162k/yr OnsiteFull Time
10+ YOE10+ years of application production support experience across distributed and data platforms; expertise in SQL, Oracle, ETL, ServiceNow, Linux, Windows, and IT service management processes.
SQL, Oracle, ETL, Microsoft 365, Microsoft Power Platform, ServiceNow, DataStage, Microsoft SQL Server, Linux, Windows, Control-M, DevOps, Docker, Kubernetes, Kafka, RabbitMQ, Solace
2mo
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Lab Support Technician Lead - Inpatient
Naperville, Illinois, United States
$21-$30/hr OnsiteFull Time
1+ YOEHigh School diploma; 6+ months clinical lab experience; 1 year phlebotomy experience.
1mo
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Implementation Support Lead
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$78k-$91k/yr HybridFull Time
4+ YOEBachelor's or equivalent experience, 4+ years in implementation/QA/creative operations or related roles, experience in regulated environments, hands-on Adobe tool experience, program configuration knowledge, proficiency with Microsoft Office and CRM systems.
Onbe systems, Adobe tools, Microsoft Office
20h
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Lead Technical Support Engineer
Chicago or Peoria or Westminster or Irving
$128k-$193k/yr OnsiteFull Time
Requires a college degree, technical certification, or equivalent experience; application support, problem management, ITSM, and Azure DevOps experience preferred. eCommerce and HCL Commerce experience are valued.
Azure DevOps, HCL Commerce
1w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
3mo
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Studio Lead
Gold Coast, Illinois, United States
OnsitePart Time
Part-time Studio Lead responsible for client service, front desk duties, sales, and supporting instructors.
3mo
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Data Operations Support Lead/Manager - CTH
Rolling Meadows, Illinois, United States
$99k-$192k/yr HybridFull Time
8+ YOE8+ years in data-centric operations; ETL/ELT, data warehouses/lakes, Snowflake, dbt; data quality focus; leadership experience; strong communication and collaboration.
Snowflake, dbt, Fivetran, Astronomer (Airflow), Automic Automation, Microsoft SQL Server, Azure Synapse, Azure SQL, Azure DevOps
2w
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Experience Lead
Lombard, Illinois, United States
$17-$20/hr OnsiteFull Time
Lead shifts, coach team members, maintain retail merchandising and club operations, support member experience and facility maintenance.
2w
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Administrative Support Worker Lead - West Chicago School District
West Chicago, Illinois, United States
$18-$20/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years administrative experience, strong Excel/Word/PowerPoint skills, excellent written/interpersonal communication and organizational skills, digital literacy.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office
3w
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Site Team Lead
Chicago, Illinois, United States
$19-$20/hr OnsiteFull Time
Age 19+, experience in childcare/education or youth leadership, strong communication, ability to lead staff, coordinate programs, and support families.
1mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
1w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
1w
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Utilities Technical Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$63k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText applications, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
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