533 support lead jobs at 335 companies in Illinois
1mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
1w
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Support Lead PT
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or equivalent; minimum 1 year management experience; strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
2mo
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Lead Administrative Support Specialist
Addison, Illinois, United States
OnsiteFull Time
Associates degree or equivalent; multi-site operations; proficient MS Office; strong organizational, communication, and customer service skills; ability to travel; 15 hours PD annually.
Microsoft Office Suite
1mo
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Team Lead, Support
Arkansas or Arizona or Colorado or Florida or Georgia or Idaho or Indiana or Illinois or Iowa or Kansas or Massachusetts or Maryland or Minnesota or Missouri or Montana or North Carolina or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$55k-$65k/yr RemoteFull Time
Several years in customer support with lead/coach experience, strong written communication, escalation handling, analytics comfort, familiarity with HubSpot and Google Workspace, ability to coach and run reporting, and U.S. work eligibility.
HubSpot, Slack, Gmail, Google Calendar, Google Docs, Google Forms, Google Sheets
1mo
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Lead, Community Support
California or Colorado or Connecticut or Georgia or Illinois or Massachusetts or Maryland or North Carolina or New Jersey or New York or Oregon or South Carolina or Virginia or Vermont or Washington or United Kingdom
$117k/yr RemoteFull Time
8+ YOE8+ years in community/customer support, track record leading cross-functional projects, expert with support tooling (Intercom/Fin/Zendesk), strong analytical and communication skills, vendor management experience.
Intercom, Fin, Zendesk
2w
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
1w
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Lead Decision Support Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$94k-$151k/yr HybridFull Time
7+ YOE7+ years experience in decision support/analytics, bachelor's in a related field, strong technical and communication skills, experience leading projects and working with large databases.
SAS, R, SQL, DB2, Teradata, Oracle, Microsoft Office, Business Objects, Cognos, Enterprise Guide
1w
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Court Support Lead
Los Angeles or Oklahoma City or Phoenix or Brooklyn or Chicago or Washington or Seattle or United States
$43k-$54k/yr RemoteFull Time
Experience leading small teams, managing day-to-day operations, timecards/scheduling, training, delivering reviews, and improving workflows; strong communication and problem-solving; Skye experience a plus.
Skye
3d
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LEAD COMMISSARY SUPPORT CLERK
Scott AFB, Illinois, United States
$47k-$61k/yr OnsiteFull Time
1+ YOEOne year specialized experience equivalent to GS-5 performing commissary store or clerical duties; ability to lift up to 25 lbs; experience training or overseeing lower-graded employees; must meet OPM 0303 qualifications.
1mo
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Sr. Application Support Lead, Manufacturing Systems
Lafayette or Decatur or United States or Mexico or Poland or Brazil
$109k-$136k/yr OnsiteFull Time
2+ YOEManage support and lifecycle of manufacturing applications, oversee vendor relationships, follow ITIL processes, lead a support team, and collaborate with plant stakeholders; 2+ years application support experience preferred.
ServiceNow, Microsoft Windows, ITIL
1d
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Lead Extramural Support Assistant (OA)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$56k-$91k/yr HybridFull Time
1+ YOERequires one year of specialized administrative experience equivalent to GS-07, Microsoft Office proficiency, meeting and travel coordination experience, and typing at least 40 words per minute with no more than three errors.
Microsoft Office, Microsoft Excel
2mo
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Lab Support Technician Lead - Inpatient
Naperville, Illinois, United States
$21-$30/hr OnsiteFull Time
1+ YOEHigh School diploma; 6+ months clinical lab experience; 1 year phlebotomy experience.
2mo
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Risk Management Support Task Lead(TransCom SISO)
Scott AFB, Illinois, United States
OnsiteFull Time
7+ YOESeven+ years leading ISSE teams, RMF for DoD, IAM Level III, with tools like eMASS, ACAS, DISA STIGs.
eMASS, ACAS, DISA STIGs
1mo
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Implementation Support Lead
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$78k-$91k/yr HybridFull Time
4+ YOEBachelor's or equivalent experience, 4+ years in implementation/QA/creative operations or related roles, experience in regulated environments, hands-on Adobe tool experience, program configuration knowledge, proficiency with Microsoft Office and CRM systems.
Onbe systems, Adobe tools, Microsoft Office
3d
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
2d
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Lead Engineer - Application Support 4C
Illinois, United States
$60k-$75k/yr HybridFull Time
Provide L3 application support for P&C insurance systems, perform RCA, collaborate with L1/L2, analyze data and integrations, validate fixes, and support releases.
Microsoft Access VBA, Unix Shell Scripting, Robotic Process Automation, AWS, VMware
2mo
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Risk Management Support Task Lead (IL, Scott AFB)
Scott Air Force Base, Illinois, United States
OnsiteFull Time
7+ YOESecret clearance; 7+ years leading ISSE/security; RMF/DoD; IAM Level III cert (CISM/CISSP); experience with eMASS, ACAS, DISA STIGs.
eMASS, ACAS, DISA STIGs
3mo
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Studio Lead
Gold Coast, Illinois, United States
OnsitePart Time
Part-time Studio Lead responsible for client service, front desk duties, sales, and supporting instructors.
3mo
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Data Operations Support Lead/Manager - CTH
Rolling Meadows, Illinois, United States
$99k-$192k/yr HybridFull Time
8+ YOE8+ years in data-centric operations; ETL/ELT, data warehouses/lakes, Snowflake, dbt; data quality focus; leadership experience; strong communication and collaboration.
Snowflake, dbt, Fivetran, Astronomer (Airflow), Automic Automation, Microsoft SQL Server, Azure Synapse, Azure SQL, Azure DevOps
1w
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Parts Inventory Collaboration (PIC) Support Lead
Morton, Illinois, United States
$98k-$146k/yr OnsiteFull Time
Experience in inventory and supply chain management, data analysis, logistics, decision-making, and dealer/customer engagement; ability to use analytics to optimize inventory and drive improvements.
Power BI, Snowflake, SQL, SAS
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