630 support lead jobs at 345 companies in Edgewater, MD
2w
Save
Mark Applied
Hide
2w
Support Lead
Ellicott City, Maryland, United States
$16/hrOnsitePart Time
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
1+ MgmtHigh school diploma or equivalent, 1+ year management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to lift 25 pounds.
Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yrOnsiteFull Time
Kuiper SystemsNasdaq Global Select Market: AMZN: Developing a low Earth orbit satellite network to deliver high-speed, low-latency broadband internet connectivity.
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
C2 Alaska: Alaska Native providing diversified services to federal agencies.
6+ YOE2+ MgmtBachelor's degree, 6+ years of administrative support experience, and 2+ years as a team lead or primary administrative contact. Requires strong Microsoft Office proficiency, communication skills, favorable credit, and screening clearance.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, PowerPoint, sec.gov
Inadev: Private technology services firm delivering digital, cloud, data, AI, and engineering solutions for government and commercial clients.
5+ YOE2+ MgmtRequires 5+ years of service desk or IT operations experience, 2+ years leading support staff or queues, U.S. citizenship, bachelor's degree or equivalent experience, and ability to obtain and maintain U.S. government clearance.
ITSM, ServiceNow, AI-assisted support tools, chatbot support
CGI Federal: U.S. technology and professional services serving federal agencies with IT consulting and mission solutions.
5+ YOEBA/BS and 5+ years leading technical support or application operations for complex enterprise systems. Requires triage, stakeholder management, escalation, ITIL, workflow tools, logs, documentation, and cross-functional coordination.
Momentum General Systems, ServiceNow, Jira, Azure DevOps, Red Hat TAM, ERP, SaaS, ITIL, FedRAMP
Ashley Addiction Treatment: Maryland nonprofit addiction treatment center providing inpatient, outpatient, family, youth, and extended-care services for people with addiction.
1+ YOEHigh school diploma/GED, valid driver's license, CPR/BLS, CCAR Recovery Coach Academy and CPI certification required. Requires 1 year PSA experience and prior SUD or behavioral health experience; CPRS preferred.
Alliance InfoSystems: Private managed IT and cybersecurity provider serving commercial, educational, nonprofit, and government organizations across the United States.
3+ YOEHigh school diploma/GED, 3 years of IT experience, advanced operating system, business application, printing, and network knowledge, communication skills, documentation ability, and a valid driver's license.
Windows Server, Windows 10, Microsoft 365, Active Directory, Azure AD
OpenAI: AI research and deployment focused on beneficial AGI.
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years technical support/engineering experience, experience with U.S. federal government, strong technical background, systems-building and automation experience, ability to operate 24x7 global support.
Noblis: Nonprofit science, technology, and strategy organization for government missions.
11+ YOEActive TS/SCI with CI polygraph, US citizenship, 11+ years relevant experience (or bachelor's+12/master's+11), expertise in all-source analysis, space/counterspace intelligence, IC coordination, and senior-level briefing.
Noblis: Nonprofit science, technology, and strategy organization for government missions.
11+ YOEActive TS/SCI with CI polygraph, US citizenship, advanced degree or extensive experience (11–14+ years) in intelligence with space/counterspace expertise, leadership and briefing experience, multi‑INT analysis and IC coordination.
Blue Nile: Private Signet-owned online and store-based luxury natural-diamond and fine-jewelry retailer serving engagement and fashion-jewelry shoppers.
2+ YOE2+ years retail experience in operations or leadership support, strong organization, problem-solving, multitasking, communication, POS experience preferred, flexibility for evenings/weekends/holidays.
SAICNASDAQ: SAIC: Premier technology integrator for defense, space, and civilian markets.
8+ YOEHigh School diploma,8+ years supervisory IT support experience,ability to obtain Public Trust (U.S. citizen or green card),experience with Active Directory,Microsoft Office Suite,Google Workspace for Enterprise,Bomgar,VPN,SCCM,VTC,Zoom,advanced troubleshooting skills,and HDI Technical Support Professional certification within 6 months.
Active Directory, Microsoft Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom, Office 365, Thin Client, Windows, Windows 11, MAC OS
Aspire Living & Learning: Private nonprofit human services, behavioral health, and education organization serving neurodiverse children and adults.
Lead DSP to coordinate schedules, supervise staff, support daily living, assist with medication/admin tasks, complete documentation, and maintain certifications; high school/GED and valid driver’s license required.
ASM Research: Solutions integrator providing technology services for federal government clients.
10+ YOEPMP required or equivalent, DoD 8570/8140 IAT Level III, Bachelor’s in CS/IT or related, 10+ years IT support/service desk leadership, ServiceNow and ITSM experience.
Capgemini Engineering: Capgemini Engineering is an engineering and R&D consultancy helping organizations design, build, and scale products, operations, and services.
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
Booz Allen HamiltonNYSE: BAH: Global firm providing management, technology, and engineering consulting services.
8+ YOERequires 8+ years in IT operations leadership, experience with incident and service management, TS/SCI clearance with polygraph, and a bachelor's degree. Must obtain an approved security certification within six months.
ManTech International: Advancing the future of defense through innovative technology.
7+ YOERequires active TS/SCI with Polygraph and 7+ years of customer operational experience, plus a high school diploma, associate degree, or bachelor's degree. Requires technical team leadership and IT operations expertise.
Booz Allen HamiltonNYSE: BAH: Global firm providing management, technology, and engineering consulting services.
8+ YOERequires 8+ years of IT operations leadership, technical team management, TS/SCI clearance with polygraph, and a bachelor's degree. Must obtain an approved security certification within six months.
CFP: U.S. nonprofit professional body certifying financial planners and enforcing competency and ethics standards for CFP® certification.
3+ YOERequires 3+ years in customer service, stakeholder support, or contact centers; people leadership, coaching, escalations, metrics analysis, communication, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOERequires 6+ years in desktop, end-user computing, or IT support; Windows, VDI, Active Directory, ITSM, hardware, OS, and application troubleshooting; high school diploma or GED.
Microsoft Windows, Citrix, VMware Horizon, Azure Virtual Desktop, Windows 365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Intune, SCCM, Jamf