4,368 support manager jobs at 1,704 companies in Edgewater, MD
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
4w
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Manager: Legal Practice Support
Washington, District of Columbia, United States
$176k-$232k/yr HybridFull Time
7+ YOE5+ MgmtBachelor’s degree or equivalent,7+ years in legal secretarial support (5+ years supervisory preferred), strong Microsoft Office and document management skills, desktop publishing experience, leadership and budget management.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, iManage
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Trial Support Project Manager
Washington, District of Columbia, United States
$94k-$198k/yr HybridFull Time
4+ YOE4+ years supervisory eDiscovery/litigation support experience, undergraduate degree (or equivalent experience), expert litigation support knowledge, Relativity/EDRM platform experience, strong communication and management skills.
Relativity, Clearwell, iCONECT, Casepoint, Everlaw
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Trial Support Project Manager
Washington, District of Columbia, United States
$94k-$198k/yr HybridFull Time
4+ YOE4+ Mgmt4+ years managing eDiscovery/litigation support projects, supervisory experience, experience with review platforms, strong communication and management skills, undergraduate degree required.
Relativity, Clearwell, iCONECT, Casepoint, Everlaw
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Customer Support Manager
Washington, District of Columbia, United States
$95k-$110k/yr RemoteFull Time
3+ YOE2+ Mgmt2+ years people management in support, 3+ years in customer support (SaaS/data preferred), strong documentation and knowledge-management skills, customer communication, and organizational abilities; bachelor’s degree or equivalent.
Zendesk, Freshdesk, Salesforce Service Cloud, Skilljar, Confluence, Zoom, Pendo, Jira, Tableau, Looker
2w
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Contract Program Support Manager
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOE4+ MgmtBachelor’s degree, PMP certification, 8 years progressive management experience, 4 years managing comparable teams and seasonal workforces, advanced Microsoft Office proficiency, Secret clearance eligibility, and U.S. citizenship.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Office
2mo
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User Support Program Manager
Washington, District of Columbia, United States
RemoteFull Time
7+ YOE3+ MgmtAbility to obtain Public Trust, US work authorization, remote-capable; 7+ years end-user support experience, 3+ years supervising, experience establishing support programs, expert with applications/networks/OS, ALS experience preferred.
3mo
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Infrastructure Support Manager (ISM)
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEBS/BA in IT or equivalent, PMI/PMP certification, Top Secret clearance, minimum 8 years managing infrastructure operations across dispersed locations, experience with ITIL/ITSM.
MS SQL, Oracle, Cisco Routers, Cisco Switches, Firewalls, NetApp, Dell EMC
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Mission Support Manager
Alexandria or Summit Point
$112k-$196k/yr OnsiteFull Time
12+ YOE12+ Mgmt12+ years leading personnel; experience with UAS/C-UAS, radar, RF analytics, sensor fusion; FAA Part 107 and PMP required; active Secret clearance; BS required, advanced degree preferred.
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Sr. Litigation Support Project Manager
Washington, District of Columbia, United States
OnsiteFull Time
6+ YOE3+ Mgmt6+ years litigation support experience, 3+ years senior/project management experience; expertise with review platforms, cloud data sources, TAR/analytics, generative AI tools; strong communication and Excel skills; bachelor\u0002s degree required.
Relativity, Nuix Discover, Reveal, Everlaw, Harvey, Copilot, Opus 2, Microsoft 365, Google Workspace, Slack, Teams, Microsoft Office, Microsoft Excel
2w
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Technical Support Manager
Linthicum, Maryland, United States
$120k-$140k/yr OnsiteFull Time
2+ MgmtRequires 2+ years of recent team leadership, desktop support experience, ITIL and formal service management knowledge, ITSM platform experience, Microsoft 365 proficiency, vendor management, and approximately 10% travel.
ITSM, ITIL, SysAid, ServiceNow, Microsoft 365, HP, Dell
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Sustainment Product Support Manager F-35 - 1.1.06
Washington, District of Columbia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret clearance preferred; minimum 10 years relevant experience (or BA/BS with 18 years, or 22 years experience). Experience in program management, DoD acquisition, sustainment, logistics, analysis, and contract support.
2mo
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Sales Support Manager
Sterling, Virginia, United States
OnsiteFull Time
3+ YOE1+ Mgmt3+ years sales support experience, 1+ years managing a 5-10 person team, bachelor's degree in business or related field, proficiency with Microsoft Office 365/Excel, CRM/ERP experience, strong communication and analytical skills.
Microsoft Office 365, Microsoft Excel, CRM, ERP
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Customer Communications Support Manager
Quantico, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret/SCI clearance, PMP and CCNP Collaboration, DoD 8570/8140 IAT Level III, 10+ years managing enterprise voice/video/unified communications in DoD/IC, bachelor’s degree in CS/IT or related.
Cisco Unified Communications Manager (CUCM), Unity Connection, SIP, H.323, MGCP, Polycom, Session Border Controller (SBC), JWICS, SIPRNet, NIPRNet, ITIL 4
2mo
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Senior Manager IT Support
Silver Spring, Maryland, United States
$144k-$186k/yr OnsiteFull Time
8+ YOE2+ Mgmt2+ years supervisory experience; bachelor’s degree (or equivalent experience) and minimum 8 years IT support/operations experience. Experience in service delivery, incident management, disaster recovery, change control, vendor management, and KPI oversight.
1w
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor’s degree in information services, computer science, business, or related field; 10 years of progressive IS management or customer support experience; supervisory, project, vendor, and technical support expertise.
Information Technology (IT), ticket management systems
4w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizen with active TS/SCI and full-scope polygraph; 6+ years supporting enterprise infrastructure or service delivery; expertise in mission-critical support, escalation management, and customer-facing delivery; ITIL or Mission Critical certification preferred.
HPE
1w
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent experience, 10+ years in information services management or customer support, supervisory experience, project and change management, vendor management, troubleshooting, and continuous improvement skills.
4w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.
3w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
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