Half Moon Bay • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Half Moon Bay • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Half Moon Bay • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Half Moon Bay • 50 milesRemote · Hybrid · Onsite · Field · All Environments
334 support lead jobs at 209 companies in Half Moon Bay, CA
2mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
1mo
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Founding Support Lead
San Francisco, California, United States
$144k-$180k/yr OnsiteFull Time
5+ YOE5+ years technical customer-facing experience in B2B SaaS; strong integrations skills (APIs, webhooks); experience with ticketing platforms; incident management, communication, and systems-thinking; builder mentality preferred.
Zendesk, API, webhook, ERP, CRM
3w
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Support Lead
San Francisco, California, United States
$90k-$140k/yr OnsiteFull Time
2+ YOE2+ years in customer or technical support for SaaS; experience with ticketing/tooling, knowledge-base and automation work, strong written communication, pattern recognition, and ownership mindset.
1mo
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Support Delivery Lead
San Francisco, California, United States
$234k-$260k/yr HybridFull Time
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years technical support/engineering experience, deep application/infrastructure expertise, automation-first tooling experience, strong cross-functional influence and customer reliability focus.
1d
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Support Lead Part Time
Fremont, California, United States
$19/hr OnsitePart Time
1+ MgmtHigh school graduate or equivalent, at least 1 year of management experience, strong communication and multitasking skills, composure under pressure, and ability to perform physical store duties.
1mo
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Student Support Lead
Hayward, California, United States
$31-$37/hr OnsiteFull Time
High school diploma required (assoc/bachelor preferred); experience working with youth; knowledge of restorative practices, MTSS, trauma-informed approaches; strong communication; valid driver's license and reliable vehicle required.
1mo
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Facility Support Lead
Rayville or Menlo Park
$143k-$198k/yr OnsiteFull Time
8+ YOE8+ years in large-scale facilities or critical infrastructure, experience with budget development, vendor and contract management, cross-functional collaboration, complex problem resolution, and strong time management.
2w
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User Support Lead
San Jose, California, United States
OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years in software product support, including 2+ years building or leading teams; support platform administration, AI agent deployment, technical troubleshooting, bug reporting, scaling operations, analytics, and excellent written communication.
Sierra, Intercom, Zendesk, Front, Ada, JIRA
1mo
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
3w
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Customer Support Lead
San Francisco, California, United States
$200k-$270k/yr HybridFull Time
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
AI, Linux, NVIDIA, AMD
2mo
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Client Technical Support Lead, Information Technology, Full-Time, Days
San Rafael or United States
$45-$67/hr OnsiteFull Time
5+ YOE2+ MgmtLeads technical support team, ensures SLA compliance, and improves IT service delivery in a healthcare setting.
Workday, ERP, HRIS, EHR, ITIL
2mo
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Senior Customer Support Lead
Denver or San Francisco or Madison
$140k-$180k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
Intercom
1mo
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Lead Direct Support Professional
Santa Clara or San Jose or Sunnyvale
$24-$26/hr FieldFull Time
2+ YOEBachelor's degree in related field, 2+ years supporting adults with developmental disabilities, experience with challenging behaviors and hygiene support, reliable transportation, DOJ/FBI and TB clearance.
4d
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Lead Desktop Support Engineer
San Francisco, California, United States
$79k-$90k/yr OnsiteFull Time
4+ YOERequires 4–8 years of trader, front-office, or financial services IT support experience; Windows/Mac troubleshooting; Active Directory, Citrix, Microsoft 365, networking, ITSM, and trading-platform support skills.
Bloomberg Terminal, Refinitiv/Eikon, Reuters, Fidessa, OMS/EMS, ServiceNow, Remedy, Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, ITIL
2mo
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AI Product Support Lead
San Francisco, California, United States
OnsiteFull Time
Experience running or transforming support with AI, hands-on Zendesk support and phone work, building AI-powered workflows (Lorikeet, OpenClaw, Hermes), SLAs/CSAT/NPS ownership, product brief writing, and team leadership.
Zendesk, Lorikeet, OpenClaw, Hermes
1mo
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
4d
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Lead Desktop Support Engineer
San Francisco, California, United States
$79k-$90k/yr HybridFull Time
4+ YOERequires 4–8 years in trader, front-office, or financial services IT support; Windows/Mac troubleshooting; Active Directory, Citrix, Microsoft 365, networking, ITSM, and trading-platform experience.
Bloomberg Terminal, Refinitiv/Eikon, Reuters, Fidessa, OMS/EMS, ServiceNow, ITSM, Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, Remedy, ITIL
4d
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Lead Desktop Support Engineer
San Francisco, California, United States
$79k-$90k/yr OnsiteFull Time
4+ YOERequires 4–8 years of trader, front-office, or financial services IT support experience; Windows/Mac troubleshooting; Active Directory, Citrix, Microsoft 365, networking, ITSM, and trading-platform expertise.
Bloomberg Terminal, Refinitiv, Eikon, Reuters, Fidessa, OMS, EMS, ServiceNow, ITSM, Windows, Mac, Active Directory, Citrix, Microsoft 365, TCP/IP, DNS, Remedy, ITIL
14h
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Support Systems Lead (Foster City)
Foster City, California, United States
HybridFull Time
5+ YOERequires 5+ years in support operations or technical systems, Zendesk administration, SaaS integrations using APIs and webhooks, troubleshooting, and cross-functional prioritization.
Zendesk, Replit, Python, APIs, webhooks
3w
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
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